Integrate the Airtable API with the Zendesk API

Setup the Airtable API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Airtable and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Airtable with Zendesk#

Create Comment with Airtable API on New Ticket (Instant) from Zendesk API

Zendesk + Airtable

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Create Comment with Airtable API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Airtable

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Create Comment with Airtable API on Ticket Closed (Instant) from Zendesk API

Zendesk + Airtable

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Create Comment with Airtable API on Ticket Pending (Instant) from Zendesk API

Zendesk + Airtable

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Create Comment with Airtable API on Ticket Solved (Instant) from Zendesk API

Zendesk + Airtable

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Popular Airtable and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Airtable and Zendesk Actions#

Create Comment with the Airtable API

Create a new comment on a record. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Field with the Airtable API

Create a new field in a table. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Multiple Records with the Airtable API

Create one or more records in a table by passing an array of objects containing field names and values as key/value pairs. See the documentation

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Overview of Airtable#

Airtable (OAuth) API on Pipedream allows you to manipulate and leverage your Airtable data in a myriad of powerful ways. Sync data between Airtable and other apps, trigger workflows on updates, or process bulk data operations asynchronously. By using Airtable's structured databases with Pipedream's serverless platform, you can craft custom automation solutions, integrate with other services seamlessly, and streamline complex data processes.

Connect Airtable#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    airtable_oauth: {
      type: "app",
      app: "airtable_oauth",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.airtable.com/v0/meta/whoami`,
      headers: {
        Authorization: `Bearer ${this.airtable_oauth.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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