← tawk.to + Zoom integrations

View User with Zoom API on Chat Ended (Instant) from tawk.to API

Pipedream makes it easy to connect APIs for Zoom, tawk.to and 2,700+ other apps remarkably fast.

Trigger workflow on
Chat Ended (Instant) from the tawk.to API
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View User with the Zoom API
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Getting Started

This integration creates a workflow with a tawk.to trigger and Zoom action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the Chat Ended (Instant) trigger
    1. Connect your tawk.to account
    2. Select a Type
    3. Select a Property ID
  3. Configure the View User action
    1. Connect your Zoom account
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a chat ends, usually after 90-150 seconds of inactivity
Version:0.0.1
Key:tawk_to-chat-ended-instant

tawk.to Overview

The tawk.to API lets you interact with the tawk.to live chat platform programmatically. Using Pipedream, you can connect tawk.to to a variety of other apps and services to automate notifications, sync chat data, and enhance customer support operations. You can trigger workflows on new messages, follow up on conversations, extract chat transcripts, or link chat events to CRM systems, issue trackers, or databases—all in real-time.

Trigger Code

import common from "../common/base.mjs";

export default {
  ...common,
  key: "tawk_to-chat-ended-instant",
  name: "Chat Ended (Instant)",
  description: "Emit new event when a chat ends, usually after 90-150 seconds of inactivity",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getEvents() {
      return [
        "chat:end",
      ];
    },
    generateMeta(event) {
      return {
        id: event.chatId,
        summary: `Chat Ended ${event.chatId}`,
        ts: Date.parse(event.time),
      };
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
tawk.totawkToappThis component uses the tawk.to app.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
TypetypestringSelect a value from the drop down menu:businessprofile
Property IDpropertyIdstringSelect a value from the drop down menu.

Trigger Authentication

tawk.to uses API keys for authentication. When you connect your tawk.to account, Pipedream securely stores the keys so you can easily authenticate to tawk.to APIs in both code and no-code steps.

To retrieve your API Key,

  • Navigate to your tawk.to account and sign in
  • Select your Profile Image in the upper-right corner
  • Go to “Edit Profile” > “REST API Keys”

Note: To use the REST API and get your API Key, you’ll first need to request access

About tawk.to

Monitor and chat with the visitors on your website, respond to support tickets, organize contacts and create a help center to empower customers to help themselves.

Action

Description:View your user information
Version:0.1.4
Key:zoom-view-user

Zoom Overview

The Zoom API lets you tap into a rich set of functionalities to enhance the video conferencing experience within your own app or workflow. With the Zoom API on Pipedream, you can automatically create meetings, manage users, send meeting notifications, and more, orchestrating these actions within a broader automation. This allows for seamless integration with other services, enabling both data collection and action triggers based on Zoom events.

Pipedream workflows allow you to run any Node.js code that connects to the Zoom API. Just create a new workflow, then add prebuilt Zoom actions (create a meeting, send a chat message, etc.) or write your own code. These workflows can be triggered by HTTP requests, timers, email, or on any app-based event (new tweets, a Github PR, Zoom events, etc).

Action Code

// legacy_hash_id: a_Q3iw4N
import { axios } from "@pipedream/platform";

export default {
  key: "zoom-view-user",
  name: "View User",
  description: "View your user information",
  version: "0.1.4",
  type: "action",
  props: {
    zoom: {
      type: "app",
      app: "zoom",
    },
  },
  async run({ $ }) {
    return await axios($, {
      url: "https://api.zoom.us/v2/users/me",
      headers: {
        Authorization: `Bearer ${this.zoom.$auth.oauth_access_token}`,
      },
    });
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
ZoomzoomappThis component uses the Zoom app.

Action Authentication

Zoom uses OAuth authentication. When you connect your Zoom account, Pipedream will open a popup window where you can sign into Zoom and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zoom API.

Pipedream requests the following authorization scopes when you connect your account:

About Zoom

Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars.

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