Update User with Thinkific API on New Ticket (Instant) from tawk.to API

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New Ticket (Instant) from the tawk.to API

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Update User with the Thinkific API

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Getting Started#

This integration creates a workflow with a tawk.to trigger and Thinkific action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Ticket (Instant) trigger
1. Connect your tawk.to account
2. Select a Type
3. Select a Property ID
Configure the Update User action
1. Connect your Thinkific account
2. Select a User ID
3. Optional- Configure First Name
4. Optional- Configure Last Name
5. Optional- Configure Password
6. Optional- Select one or more Roles
7. Optional- Configure Company
8. Optional- Configure Headline
9. Optional- Configure Affiliate Code
10. Optional- Configure Affiliate Commission
11. Optional- Select a Affiliate Commission Type
12. Optional- Configure Affiliate Payout Email
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Ticket (Instant) on tawk.to

Description:Emit new event when a new ticket is created.

Version:0.0.1

Key:tawk_to-new-ticket-instant

View on GitHub

tawk.to Overview#

The tawk.to API lets you interact with the tawk.to live chat platform programmatically. Using Pipedream, you can connect tawk.to to a variety of other apps and services to automate notifications, sync chat data, and enhance customer support operations. You can trigger workflows on new messages, follow up on conversations, extract chat transcripts, or link chat events to CRM systems, issue trackers, or databases—all in real-time.

Trigger Code#

import common from "../common/base.mjs";

export default {
  ...common,
  key: "tawk_to-new-ticket-instant",
  name: "New Ticket (Instant)",
  description: "Emit new event when a new ticket is created.",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getEvents() {
      return [
        "ticket:create",
      ];
    },
    generateMeta(event) {
      return {
        id: event.ticket.id,
        summary: `New ticket ${event.ticket.id}`,
        ts: Date.parse(event.time),
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
tawk.to	`tawkTo`	`app`	This component uses the tawk.to app.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Type	`type`	`string`	Select a value from the drop down menu:`businessprofile`
Property ID	`propertyId`	`string`	Select a value from the drop down menu.

Trigger Authentication#

tawk.to uses API keys for authentication. When you connect your tawk.to account, Pipedream securely stores the keys so you can easily authenticate to tawk.to APIs in both code and no-code steps.

To retrieve your API Key,

Navigate to your tawk.to account and sign in
Select your Profile Image in the upper-right corner
Go to “Edit Profile” > “REST API Keys”

Note: To use the REST API and get your API Key, you’ll first need to request access

About tawk.to#

Monitor and chat with the visitors on your website, respond to support tickets, organize contacts and create a help center to empower customers to help themselves.

Action#

Update User on Thinkific

Description:Updates the information of a specific user on Thinkific. [See the documentation](https://developers.thinkific.com/api/api-documentation/#/Users/updateUserByID)

Version:0.0.3

Key:thinkific-update-user

View on GitHub

Thinkific Overview#

Thinkific's API opens a treasure trove of possibilities for automating and enhancing the e-learning experience. It provides programmatic access to your Thinkific site, allowing you to manage courses, users, enrollments, and more. With Pipedream's serverless platform, you can connect Thinkific to a multitude of other applications, automate tasks, sync data across various services, and trigger workflows based on specific events, all without writing a line of server code.

Action Code#

import thinkific from "../../thinkific.app.mjs";

export default {
  key: "thinkific-update-user",
  name: "Update User",
  description: "Updates the information of a specific user on Thinkific. [See the documentation](https://developers.thinkific.com/api/api-documentation/#/Users/updateUserByID)",
  version: "0.0.3",
  annotations: {
    destructiveHint: true,
    openWorldHint: true,
    readOnlyHint: false,
  },
  type: "action",
  props: {
    thinkific,
    userId: {
      propDefinition: [
        thinkific,
        "userId",
      ],
    },
    firstName: {
      propDefinition: [
        thinkific,
        "firstName",
      ],
      optional: true,
    },
    lastName: {
      propDefinition: [
        thinkific,
        "lastName",
      ],
      optional: true,
    },
    password: {
      propDefinition: [
        thinkific,
        "password",
      ],
    },
    roles: {
      propDefinition: [
        thinkific,
        "roles",
      ],
    },
    company: {
      propDefinition: [
        thinkific,
        "company",
      ],
    },
    headline: {
      propDefinition: [
        thinkific,
        "headline",
      ],
    },
    affiliateCode: {
      propDefinition: [
        thinkific,
        "affiliateCode",
      ],
    },
    affiliateCommission: {
      propDefinition: [
        thinkific,
        "affiliateCommission",
      ],
    },
    affiliateCommissionType: {
      propDefinition: [
        thinkific,
        "affiliateCommissionType",
      ],
    },
    affiliatePayoutEmail: {
      propDefinition: [
        thinkific,
        "affiliatePayoutEmail",
      ],
    },
  },
  async run({ $ }) {
    const response = await this.thinkific.updateUser({
      $,
      userId: this.userId,
      data: {
        first_name: this.firstName,
        last_name: this.lastName,
        password: this.password,
        roles: this.roles,
        company: this.company,
        headline: this.headline,
        affiliate_code: this.affiliateCode,
        affiliate_commission: this.affiliateCommission && +this.affiliateCommission,
        affiliate_commission_type: this.affiliateCommissionType,
        affiliate_payout_email: this.affiliatePayoutEmail,
      },
    });
    $.export("$summary", `Successfully updated user ${this.userId}`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Thinkific	`thinkific`	`app`	This component uses the Thinkific app.
User ID	`userId`	`string`	Select a value from the drop down menu.
First Name	`firstName`	`string`	The user's first name
Last Name	`lastName`	`string`	The user's last name
Password	`password`	`string`	The password of the User. If not included, the Express Sign In Link becomes activated for the User. Min length `8`.
Roles	`roles`	`string[]`	Select a value from the drop down menu:`affiliatecourse_admingroup_analystsite_admin`
Company	`company`	`string`	The user's company name
Headline	`headline`	`string`	The user's headline
Affiliate Code	`affiliateCode`	`string`	User's affiliate code
Affiliate Commission	`affiliateCommission`	`string`	Required only if the User is an affiliate. This should be greater than 0 and less than or equal to 100 if the type is percentage or lower than 9999.99 if is a fixed type.
Affiliate Commission Type	`affiliateCommissionType`	`string`	Select a value from the drop down menu:`%$`
Affiliate Payout Email	`affiliatePayoutEmail`	`string`	The email of the User. Required only if the user is an affiliate. Used to pay the User out.