Update Row with Supabase API on New Ticket (Instant) from tawk.to API

Pipedream makes it easy to connect APIs for Supabase, tawk.to and 2,400+ other apps remarkably fast.

Trigger workflow on

New Ticket (Instant) from the tawk.to API

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Update Row with the Supabase API

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Getting Started#

This integration creates a workflow with a tawk.to trigger and Supabase action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Ticket (Instant) trigger
1. Connect your tawk.to account
2. Select a Type
3. Select a Property ID
Configure the Update Row action
1. Connect your Supabase account
2. Configure Table
3. Configure Column
4. Configure Value
5. Configure Row Data
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Ticket (Instant) on tawk.to

Description:Emit new event when a new ticket is created.

Version:0.0.1

Key:tawk_to-new-ticket-instant

View on GitHub

tawk.to Overview#

The tawk.to API lets you interact with the tawk.to live chat platform programmatically. Using Pipedream, you can connect tawk.to to a variety of other apps and services to automate notifications, sync chat data, and enhance customer support operations. You can trigger workflows on new messages, follow up on conversations, extract chat transcripts, or link chat events to CRM systems, issue trackers, or databases—all in real-time.

Trigger Code#

import common from "../common/base.mjs";

export default {
  ...common,
  key: "tawk_to-new-ticket-instant",
  name: "New Ticket (Instant)",
  description: "Emit new event when a new ticket is created.",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getEvents() {
      return [
        "ticket:create",
      ];
    },
    generateMeta(event) {
      return {
        id: event.ticket.id,
        summary: `New ticket ${event.ticket.id}`,
        ts: Date.parse(event.time),
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
tawk.to	`tawkTo`	`app`	This component uses the tawk.to app.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Type	`type`	`string`	Select a value from the drop down menu:`businessprofile`
Property ID	`propertyId`	`string`	Select a value from the drop down menu.

Trigger Authentication#

tawk.to uses API keys for authentication. When you connect your tawk.to account, Pipedream securely stores the keys so you can easily authenticate to tawk.to APIs in both code and no-code steps.

To retrieve your API Key,

Navigate to your tawk.to account and sign in
Select your Profile Image in the upper-right corner
Go to “Edit Profile” > “REST API Keys”

Note: To use the REST API and get your API Key, you’ll first need to request access.

About tawk.to#

Monitor and chat with the visitors on your website, respond to support tickets, organize contacts and create a help center to empower customers to help themselves.

Action#

Update Row on Supabase

Description:Updates row(s) in a database. [See the docs here](https://supabase.com/docs/reference/javascript/update)

Version:0.1.2

Key:supabase-update-row

View on GitHub

Supabase Overview#

Supabase is a real-time backend-as-a-service that provides developers with a suite of tools to quickly build and scale their applications. It offers database storage, authentication, instant APIs, and real-time subscriptions. With the Supabase API, you can perform CRUD operations on your database, manage users, and listen to database changes in real time. When integrated with Pipedream, you can automate workflows that react to these database events, synchronize data across multiple services, or streamline user management processes.

Action Code#

import supabase from "../../supabase.app.mjs";

export default {
  key: "supabase-update-row",
  name: "Update Row",
  type: "action",
  version: "0.1.2",
  description: "Updates row(s) in a database. [See the docs here](https://supabase.com/docs/reference/javascript/update)",
  props: {
    supabase,
    table: {
      propDefinition: [
        supabase,
        "table",
      ],
      description: "Name of the table to update row(s) in",
    },
    column: {
      propDefinition: [
        supabase,
        "column",
      ],
      description: "Search column to find row(s) to update",
    },
    value: {
      propDefinition: [
        supabase,
        "value",
      ],
      description: "Value of the search column in the row(s) to update",
    },
    data: {
      propDefinition: [
        supabase,
        "data",
      ],
      description: "Enter the column names and values to update as key/value pairs",
    },
  },
  async run({ $ }) {
    const response = await this.supabase.updateRow(this.table, this.column, this.value, this.data);
    $.export("$summary", `Successfully updated ${response.length} row(s) from table ${this.table}`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Supabase	`supabase`	`app`	This component uses the Supabase app.
Table	`table`	`string`	Name of the table to update row(s) in
Column	`column`	`string`	Search column to find row(s) to update
Value	`value`	`string`	Value of the search column in the row(s) to update
Row Data	`data`	`object`	Enter the column names and values to update as key/value pairs

Action Authentication#

Supabase uses API keys for authentication. When you connect your Supabase account, Pipedream securely stores the keys so you can easily authenticate to Supabase APIs in both code and no-code steps.

Supabase provides a Service Key to get started. You can find the service_role in the API Settings page.

Finding the Supabase subdomain

About Supabase#

Supabase is an open source Firebase alternative.

More Ways to Connect Supabase + tawk.to#

Other Popular Integrations#

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Update Row with Supabase API on New Ticket (Instant) from tawk.to API

Pipedream makes it easy to connect APIs for Supabase, tawk.to and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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