← WhatsApp Business + DigitalRiver integrations

Update Customer Information with DigitalRiver API on New Message Sent from WhatsApp Business API

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Trigger workflow on
New Message Sent from the WhatsApp Business API
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Update Customer Information with the DigitalRiver API
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Getting Started

This integration creates a workflow with a WhatsApp Business trigger and DigitalRiver action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Message Sent trigger
    1. Connect your WhatsApp Business account
  3. Configure the Update Customer Information action
    1. Connect your DigitalRiver account
    2. Select a Customer ID
    3. Optional- Configure Email
    4. Optional- Configure Shipping Address Line 1
    5. Optional- Configure Shipping Address Line 2
    6. Optional- Configure Shipping Address City
    7. Optional- Configure Shipping Address Postal Code
    8. Optional- Configure Shipping Address State
    9. Optional- Select a Shipping Address Country
    10. Optional- Configure Shipping Name
    11. Optional- Configure Shipping Phone
    12. Optional- Configure Shipping Email
    13. Optional- Configure Shipping Organization
    14. Optional- Configure Shipping Neighborhood
    15. Optional- Configure Shipping Division
    16. Optional- Configure Shipping Phonetic Name
    17. Optional- Configure Tax Certificate Company Name
    18. Optional- Configure Tax Certificate Autority
    19. Optional- Configure Tax Certificate Start Date
    20. Optional- Configure Tax Certificate End Date
    21. Optional- Select a Tax Certificate File Id
    22. Optional- Configure Request To Be Forgotten
    23. Optional- Select a Type
    24. Optional- Configure Metadata
    25. Optional- Configure Locale
    26. Optional- Configure Enabled
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a new message is sent or received. A Webhook subscribed to field "messages" must be set up from the App Dashboard of your [Facebook Developer Account](https://developers.facebook.com/). See [documentation](https://developers.facebook.com/docs/graph-api/webhooks/getting-started#configure-webhooks-product) for more information about Webhook setup.
Version:0.0.4
Key:whatsapp_business-new-message-sent

WhatsApp Business Overview

The WhatsApp Business API on Pipedream is a powerful avenue for automating interactions with customers on WhatsApp. You can send messages, set up automated responses, and manage conversations on a large scale. With Pipedream's serverless platform, you can create workflows that trigger from various events and connect WhatsApp Business with numerous other apps to automate tasks, notify teams, sync data, and more, all without managing infrastructure.

Trigger Code

import whatsapp from "../../whatsapp_business.app.mjs";
import sampleEmit from "./test-event.mjs";

export default {
  key: "whatsapp_business-new-message-sent",
  name: "New Message Sent",
  description: "Emit new event when a new message is sent or received. A Webhook subscribed to field \"messages\" must be set up from the App Dashboard of your [Facebook Developer Account](https://developers.facebook.com/). See [documentation](https://developers.facebook.com/docs/graph-api/webhooks/getting-started#configure-webhooks-product) for more information about Webhook setup.",
  version: "0.0.4",
  type: "source",
  dedupe: "unique",
  props: {
    whatsapp,
    db: "$.service.db",
    httpInterface: {
      type: "$.interface.http",
      customResponse: true,
    },
  },
  methods: {
    _getChallengeToken() {
      return this.db.get("challengeToken");
    },
    _setChallengeToken(challengeToken) {
      this.db.set("challengeToken", challengeToken);
    },
  },
  async run(event) {
    const {
      body, query,
    } = event;
    if (query["hub.challenge"]) {
      this._setChallengeToken(query["hub.challenge"]);
    }
    const challengeToken = this._getChallengeToken();

    this.httpInterface.respond({
      status: "200",
      body: challengeToken,
      headers: {
        "content-type": "application/json",
      },
    });

    if (!body) {
      return;
    }

    const entries = body?.entry || [];
    for (const entry of entries) {
      if (entry.changes && entry.changes?.length > 0) {
        const status = entry?.changes[0]?.value?.statuses
          ? entry?.changes[0]?.value?.statuses[0]?.status
          : null;
        if (status && status !== "sent") {
          continue;
        }
      }
      this.$emit(entry, {
        id: Date.now(),
        summary: "New Message Sent",
        ts: Date.now(),
      });
    }
  },
  sampleEmit,
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
WhatsApp BusinesswhatsappappThis component uses the WhatsApp Business app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/AhttpInterface$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.

Trigger Authentication

WhatsApp Business uses API keys for authentication. When you connect your WhatsApp Business account, Pipedream securely stores the keys so you can easily authenticate to WhatsApp Business APIs in both code and no-code steps.

To connect your WhatsApp Business Cloud account to Pipedream, follow the steps below to find your Business Account ID and your Permanent Access Token.

For additional info on setting up a WhatsApp Business account, refer to their getting started docs

About WhatsApp Business

WhatsApp Business products support businesses from large to small. Engage audiences, accelerate sales and drive better customer support outcomes on the platform with more than 2 billion users around the world.

Action

Description:Updates the information for a customer in Digital River. [See the documentation](https://www.digitalriver.com/docs/digital-river-api-reference/#tag/Customers/operation/updateCustomers)
Version:0.0.1
Key:digitalriver-update-customer-information

DigitalRiver Overview

The DigitalRiver API lets you manage e-commerce activities like orders, payments, and customer information. On Pipedream, you can harness this API to create automated workflows that integrate with other apps, react to events, process transactions, and handle global e-commerce complexities. Pipedream's serverless platform enables you to build and execute these workflows quickly, without setting up infrastructure, and to connect DigitalRiver with countless other services for a seamless e-commerce ecosystem.

Action Code

import { COUNTRY_OPTIONS } from "../../common/constants.mjs";
import { clearObj } from "../../common/utils.mjs";
import digitalriver from "../../digitalriver.app.mjs";

export default {
  key: "digitalriver-update-customer-information",
  name: "Update Customer Information",
  description: "Updates the information for a customer in Digital River. [See the documentation](https://www.digitalriver.com/docs/digital-river-api-reference/#tag/Customers/operation/updateCustomers)",
  version: "0.0.1",
  type: "action",
  props: {
    digitalriver,
    customerId: {
      propDefinition: [
        digitalriver,
        "customerId",
      ],
    },
    email: {
      type: "string",
      label: "Email",
      description: "The customer email address.",
      optional: true,
    },
    line1: {
      type: "string",
      label: "Shipping Address Line 1",
      description: "The first line of the address.",
      optional: true,
    },
    line2: {
      type: "string",
      label: "Shipping Address Line 2",
      description: "The second line of the address.",
      optional: true,
    },
    city: {
      type: "string",
      label: "Shipping Address City",
      description: "The city of the address.",
      optional: true,
    },
    postalCode: {
      type: "string",
      label: "Shipping Address Postal Code",
      description: "The postal code of the address.",
      optional: true,
    },
    state: {
      type: "string",
      label: "Shipping Address State",
      description: "The state, county, province, or region.",
      optional: true,
    },
    country: {
      type: "string",
      label: "Shipping Address Country",
      description: "A [two-letter Alpha-2 country code](https://www.iban.com/country-codes) as described in the [ISO 3166](https://www.iso.org/iso-3166-country-codes.html) international standard.",
      options: COUNTRY_OPTIONS,
      optional: true,
    },
    name: {
      type: "string",
      label: "Shipping Name",
      description: "The recipient's name.",
      optional: true,
    },
    phone: {
      type: "string",
      label: "Shipping Phone",
      description: "The recipient's phone number.",
      optional: true,
    },
    shippingEmail: {
      type: "string",
      label: "Shipping Email",
      description: "The recipient's email address.",
      optional: true,
    },
    organization: {
      type: "string",
      label: "Shipping Organization",
      description: "The recipient's organization.",
      optional: true,
    },
    neighborhood: {
      type: "string",
      label: "Shipping Neighborhood",
      description: "The neighborhood of the address.",
      optional: true,
    },
    division: {
      type: "string",
      label: "Shipping Division",
      description: "A division within an organization.",
      optional: true,
    },
    phoneticName: {
      type: "string",
      label: "Shipping Phonetic Name",
      description: "The phonetic spelling of a name.",
      optional: true,
    },
    companyName: {
      type: "string",
      label: "Tax Certificate Company Name",
      description: "The name of the company that holds the certificate.",
      optional: true,
    },
    taxAuthority: {
      type: "string",
      label: "Tax Certificate Autority",
      description: "The issuing state.",
      optional: true,
    },
    startDate: {
      type: "string",
      label: "Tax Certificate Start Date",
      description: "Tax certificate start date.",
      optional: true,
    },
    endDate: {
      type: "string",
      label: "Tax Certificate End Date",
      description: "Tax certificate end date.",
      optional: true,
    },
    fileId: {
      propDefinition: [
        digitalriver,
        "fileId",
      ],
      label: "Tax Certificate File Id",
      description: "The identifier of the file that contains the tax certificate.",
      optional: true,
    },
    requestToBeForgotten: {
      type: "boolean",
      label: "Request To Be Forgotten",
      description: "If `true`, indicates this customer has submitted a request to be forgotten.",
      optional: true,
    },
    type: {
      type: "string",
      label: "Type",
      description: "The type of customer.",
      options: [
        "business",
        "individual",
      ],
      optional: true,
    },
    metadata: {
      propDefinition: [
        digitalriver,
        "metadata",
      ],
      optional: true,
    },
    locale: {
      type: "string",
      label: "Locale",
      description: "A locale designator that combines the two-letter ISO 639-1 language code with the ISO 3166-1 alpha-2 country code.",
      optional: true,
    },
    enabled: {
      type: "boolean",
      label: "Enabled",
      description: "Usually used to disable the customer. The default is true. If false, attempts to create orders for the customer will fail.",
      optional: true,
    },
  },
  async run({ $ }) {
    const {
      digitalriver,
      customerId,
      line1,
      line2,
      city,
      postalCode,
      state,
      country,
      name,
      phone,
      shippingEmail,
      organization,
      neighborhood,
      division,
      phoneticName,
      companyName,
      taxAuthority,
      startDate,
      endDate,
      fileId,
      ...data
    } = this;

    const response = await digitalriver.updateCustomer({
      $,
      customerId,
      data: clearObj({
        ...data,
        shipping: {
          address: {
            line1,
            line2,
            city,
            postalCode,
            state,
            country,
          },
          name,
          phone,
          email: shippingEmail,
          organization,
          additionalAddressInfo: {
            neighborhood,
            division,
            phoneticName,
          },
        },
        taxCertificate: {
          companyName,
          taxAuthority,
          startDate,
          endDate,
          fileId,
        },
      }),
    });

    $.export("$summary", `Updated customer information for contact ID ${this.customerId}`);
    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
DigitalRiverdigitalriverappThis component uses the DigitalRiver app.
Customer IDcustomerIdstringSelect a value from the drop down menu.
Emailemailstring

The customer email address.

Shipping Address Line 1line1string

The first line of the address.

Shipping Address Line 2line2string

The second line of the address.

Shipping Address Citycitystring

The city of the address.

Shipping Address Postal CodepostalCodestring

The postal code of the address.

Shipping Address Statestatestring

The state, county, province, or region.

Shipping Address CountrycountrystringSelect a value from the drop down menu:AFALDZASADAOAIAQAGARAMAWAUATAZBSBHBDBBBYBEBZBJBMBTBOBQBABWBVBRIOBNBGBFBICVKHCMCAKYCFTDCLCNCXCCCOKMCDCGCKCRHRCUCWCYCZCIDKDJDMDOECEGSVGQEREESZETFKFOFJFIFRGFPFTFGAGMGEDEGHGIGRGLGDGPGUGTGGGNGWGYHTHMVAHNHKHUISINIDIRIQIEIMILITJMJPJEJOKZKEKIKPKRKWKGLALVLBLSLRLYLILTLUMOMGMWMYMVMLMTMHMQMRMUYTMXFMMDMCMNMEMSMAMZMMNANRNPNLNCNZNINENGNUNFMPNOOMPKPWPSPAPGPYPEPHPNPLPTPRQAMKRORURWREBLSHKNLCMFPMVCWSSMSTSASNRSSCSLSGSXSKSISBSOZAGSSSESLKSDSRSJSECHSYTWTJTZTHTLTGTKTOTTTNTRTMTCTVUGUAAEGBUMUSUYUZVUVEVNVGVIWFEHYEZMZWAX
Shipping Namenamestring

The recipient's name.

Shipping Phonephonestring

The recipient's phone number.

Shipping EmailshippingEmailstring

The recipient's email address.

Shipping Organizationorganizationstring

The recipient's organization.

Shipping Neighborhoodneighborhoodstring

The neighborhood of the address.

Shipping Divisiondivisionstring

A division within an organization.

Shipping Phonetic NamephoneticNamestring

The phonetic spelling of a name.

Tax Certificate Company NamecompanyNamestring

The name of the company that holds the certificate.

Tax Certificate AutoritytaxAuthoritystring

The issuing state.

Tax Certificate Start DatestartDatestring

Tax certificate start date.

Tax Certificate End DateendDatestring

Tax certificate end date.

Tax Certificate File IdfileIdstringSelect a value from the drop down menu.
Request To Be ForgottenrequestToBeForgottenboolean

If true, indicates this customer has submitted a request to be forgotten.

TypetypestringSelect a value from the drop down menu:businessindividual
Metadatametadataobject

Key-value pairs used to store additional data. Value can be string, boolean or integer types.

Localelocalestring

A locale designator that combines the two-letter ISO 639-1 language code with the ISO 3166-1 alpha-2 country code.

Enabledenabledboolean

Usually used to disable the customer. The default is true. If false, attempts to create orders for the customer will fail.

Action Authentication

DigitalRiver uses API keys for authentication. When you connect your DigitalRiver account, Pipedream securely stores the keys so you can easily authenticate to DigitalRiver APIs in both code and no-code steps.

Sign in and copy your API key from your Dashboard under API Keys

About DigitalRiver

The ultimate ecommerce accelerator for global growth. Fast, easy, risk-free expansion into 240+ destinations. Accelerate. Simplify. Optimize.

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