Trigger Incident with PagerDuty API on New Page or Blog Post from Confluence API

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New Page or Blog Post from the Confluence API

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Trigger Incident with the PagerDuty API

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Getting Started#

This integration creates a workflow with a Confluence trigger and PagerDuty action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Page or Blog Post trigger
1. Connect your Confluence account
2. Configure timer
3. Select a Space ID
4. Select a Type
Configure the Trigger Incident action
1. Connect your PagerDuty account
2. Configure Incident Title
3. Select a Service ID
4. Optional- Select a Incident Urgency
5. Optional- Configure Incident Details
6. Optional- Configure Incident Key
7. Optional- Select a Escalation Policy ID
8. Optional- Select one or more Assignee IDs
9. Optional- Configure Incident Conference Bridge Number
10. Optional- Configure Incident Conference Bridge URL
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Page or Blog Post on Confluence

Description:Emit new event whenever a new page or blog post is created in a specified space

Version:0.0.3

Key:confluence-new-page-or-blog-post

View on GitHub

Confluence Overview#

The Confluence API allows you to harness the collaborative power of Confluence programmatically. With it, you can automate content creation, update pages, manage spaces, and extract data for reporting or integration with other tools. Leveraging this API within Pipedream enables streamlined workflows that can react to events or schedule tasks, interacting with Confluence data and connecting to an array of other apps and services.

Trigger Code#

import common from "../common/base.mjs";
import sampleEmit from "./test-event.mjs";

export default {
  ...common,
  key: "confluence-new-page-or-blog-post",
  name: "New Page or Blog Post",
  description: "Emit new event whenever a new page or blog post is created in a specified space",
  version: "0.0.3",
  type: "source",
  dedupe: "unique",
  props: {
    ...common.props,
    spaceId: {
      propDefinition: [
        common.props.confluence,
        "spaceId",
      ],
    },
    type: {
      type: "string",
      label: "Type",
      description: "Whether to watch for new pages or blog posts",
      options: [
        "pages",
        "blogposts",
      ],
    },
  },
  methods: {
    ...common.methods,
    getResourceFn() {
      if (this.type === "pages") {
        return this.confluence.listPagesInSpace;
      }
      if (this.type === "blogposts") {
        return this.confluence.listPostsInSpace;
      }
    },
    async getArgs() {
      return {
        cloudId: await this.confluence.getCloudId(),
        spaceId: this.spaceId,
        params: {
          sort: "-created-date",
        },
      };
    },
    getTs(post) {
      return Date.parse(post.createdAt);
    },
    getSummary(post) {
      return `New ${this.type} with ID ${post.id}`;
    },
  },
  sampleEmit,
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Confluence	`confluence`	`app`	This component uses the Confluence app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
	`timer`	`$.interface.timer`
Space ID	`spaceId`	`string`	Select a value from the drop down menu.
Type	`type`	`string`	Select a value from the drop down menu:`pagesblogposts`

Trigger Authentication#

Confluence uses OAuth authentication. When you connect your Confluence account, Pipedream will open a popup window where you can sign into Confluence and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Confluence API.

Pipedream requests the following authorization scopes when you connect your account:

write:confluence-contentread:confluence-space.summarywrite:confluence-spacewrite:confluence-fileread:confluence-propswrite:confluence-propsmanage:confluence-configurationread:confluence-content.allread:confluence-content.summarysearch:confluenceread:meoffline_accessread:space:confluenceread:blogpost:confluencewrite:blogpost:confluencedelete:blogpost:confluenceread:page:confluencewrite:page:confluencedelete:page:confluence

About Confluence#

Get, create, update, and delete content, spaces, and more.

Action#

Trigger Incident on PagerDuty

Description:Trigger an incident. [See the docs here](https://developer.pagerduty.com/api-reference/b3A6Mjc0ODE0MA-create-an-incident)

Version:0.0.3

Key:pagerduty-trigger-incident

View on GitHub

PagerDuty Overview#

The PagerDuty API offers a powerful interface to automate your digital operations management. By leveraging its capabilities on Pipedream, you can create workflows that respond to incidents, automate alerts, and synchronize incident data across various platforms. PagerDuty's API enables you to manage services, teams, and incidents, ensuring that your systems remain operational and that the right people are notified at the right time.

Action Code#

import constants from "../../common/constants.mjs";
import utils from "../../common/utils.mjs";
import pagerduty from "../../pagerduty.app.mjs";

const {
  reduceProperties,
  emptyStrToUndefined,
  commaSeparatedListToArray,
} = utils;

export default {
  key: "pagerduty-trigger-incident",
  name: "Trigger Incident",
  description: "Trigger an incident. [See the docs here](https://developer.pagerduty.com/api-reference/b3A6Mjc0ODE0MA-create-an-incident)",
  type: "action",
  version: "0.0.3",
  props: {
    pagerduty,
    title: {
      propDefinition: [
        pagerduty,
        "incidentTitle",
      ],
    },
    serviceId: {
      propDefinition: [
        pagerduty,
        "serviceId",
      ],
    },
    urgency: {
      propDefinition: [
        pagerduty,
        "incidentUrgency",
      ],
    },
    bodyDetails: {
      propDefinition: [
        pagerduty,
        "incidentBodyDetails",
      ],
    },
    incidentKey: {
      propDefinition: [
        pagerduty,
        "incidentKey",
      ],
    },
    escalationPolicyId: {
      propDefinition: [
        pagerduty,
        "escalationPolicyId",
      ],
    },
    assigneeIds: {
      type: "string[]",
      label: "Assignee IDs",
      description: "The IDs of the users to assign to the incident. Use a comma-separated list when structured mode is `off` specifying the ids as values. (e.g. `P97DSQO,PWLDHXC,P1M4QLY`)",
      optional: true,
      propDefinition: [
        pagerduty,
        "userId",
      ],
    },
    conferenceBridgeNumber: {
      propDefinition: [
        pagerduty,
        "incidentConferenceBridgeNumber",
      ],
    },
    conferenceBridgeUrl: {
      propDefinition: [
        pagerduty,
        "incidentConferenceBridgeUrl",
      ],
    },
  },
  async run({ $ }) {
    const {
      title,
      serviceId,
    } = this;

    const conferenceBridgeNumber = emptyStrToUndefined(this.conferenceBridgeNumber);
    const conferenceBridgeUrl = emptyStrToUndefined(this.conferenceBridgeUrl);
    const escalationPolicyId = emptyStrToUndefined(this.escalationPolicyId);
    const bodyDetails = emptyStrToUndefined(this.bodyDetails);
    const urgency = emptyStrToUndefined(this.urgency);
    const incidentKey = emptyStrToUndefined(this.incidentKey);
    const assigneeIds = commaSeparatedListToArray(this.assigneeIds);

    const initialProps = {
      type: constants.INCIDENT_TYPE,
      title,
      service: {
        id: serviceId,
        type: constants.REFERENCE.SERVICE,
      },
    };

    const additionalProps = {
      urgency,
      incident_key: incidentKey,
      body: [
        {
          type: constants.INCIDENT_BODY_TYPE,
          details: bodyDetails,
        },
        bodyDetails,
      ],
      assignments: [
        assigneeIds?.map((id) => ({
          assignee: {
            id,
            type: constants.REFERENCE.USER,
          },
        })),
        assigneeIds?.length && !escalationPolicyId,
      ],
      escalation_policy: [
        {
          id: escalationPolicyId,
          type: constants.REFERENCE.ESCALATION_POLICY,
        },
        escalationPolicyId,
      ],
      conference_bridge: [
        {
          conference_number: conferenceBridgeNumber,
          conference_url: conferenceBridgeUrl,
        },
        conferenceBridgeNumber || conferenceBridgeUrl,
      ],
    };

    const toCreate = reduceProperties({
      initialProps,
      additionalProps,
    });

    const { incident } = await this.pagerduty.createIncident({
      $,
      data: {
        incident: toCreate,
      },
    });

    $.export("$summary", `Incident ${incident.summary} has been ${incident.status}`);

    return incident;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
PagerDuty	`pagerduty`	`app`	This component uses the PagerDuty app.
Incident Title	`title`	`string`	A succinct description of the nature, symptoms, cause, or effect of the incident.
Service ID	`serviceId`	`string`	Select a value from the drop down menu.
Incident Urgency	`urgency`	`string`	Select a value from the drop down menu:`{ "label": "High", "value": "high" }{ "label": "Low", "value": "low" }`
Incident Details	`bodyDetails`	`string`	Additional incident details.
Incident Key	`incidentKey`	`string`	A string which identifies the incident. Sending subsequent requests referencing the same service and with the same Incident Key will result in those requests being rejected if an open incident matches that Incident Key.
Escalation Policy ID	`escalationPolicyId`	`string`	Select a value from the drop down menu.
Assignee IDs	`assigneeIds`	`string[]`	Select a value from the drop down menu.
Incident Conference Bridge Number	`conferenceBridgeNumber`	`string`	The phone number of the conference call for the conference bridge. Phone numbers should be formatted like `+1 415-555-1212,,,,1234#`, where a comma (`,`) represents a one-second wait and pound (`#`) completes access code input.
Incident Conference Bridge URL	`conferenceBridgeUrl`	`string`	An URL for the conference bridge. This could be a link to a web conference or Slack channel.

Action Authentication#

PagerDuty uses OAuth authentication. When you connect your PagerDuty account, Pipedream will open a popup window where you can sign into PagerDuty and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any PagerDuty API.

Pipedream requests the following authorization scopes when you connect your account:

Trigger Incident with PagerDuty API on New Page or Blog Post from Confluence API

Pipedream makes it easy to connect APIs for PagerDuty, Confluence and 2,800+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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