← Trengo + Discord integrations

Send Message (Advanced) with Discord API on New Inbound Message Event from Trengo API

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New Inbound Message Event from the Trengo API
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Send Message (Advanced) with the Discord API
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Getting Started

This integration creates a workflow with a Trengo trigger and Discord action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Inbound Message Event trigger
    1. Connect your Trengo account
  3. Configure the Send Message (Advanced) action
    1. Connect your Discord account
    2. Configure channel
    3. Optional- Configure Message
    4. Optional- Configure Thread ID
    5. Optional- Configure Username
    6. Optional- Configure Avatar URL
    7. Optional- Configure Include link to workflow
    8. Optional- Configure Suppress notifications
    9. Optional- Configure Embeds
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new events when an inbound message received. [See the docs here](https://developers.trengo.com/docs/webhooks)
Version:0.0.1
Key:trengo-new-inbound-message

Trengo Overview

The Trengo API provides programmatic access to Trengo's multi-channel communication platform, allowing for the streamlining of customer interactions across various channels such as email, SMS, social media, and chat. By leveraging the Trengo API on Pipedream, you can automate customer support workflows, sync communication data with CRM systems, and trigger alerts or actions based on specific customer queries or events.

Trigger Code

import common from "../common/common.mjs";

export default {
  key: "trengo-new-inbound-message",
  name: "New Inbound Message Event",
  description: "Emit new events when an inbound message received. [See the docs here](https://developers.trengo.com/docs/webhooks)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  ...common,
  methods: {
    ...common.methods,
    getMeta(event) {
      return {
        id: event?.body?.message_id ?
          parseInt(event?.body?.message_id) :
          Date.now(),
        ts: Date.now(),
        summary: `New inbound message event: ${event?.body?.message}`,
      };
    },
    getEvent() {
      return  "INBOUND";
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
TrengoappappThis component uses the Trengo app.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.

Trigger Authentication

Trengo uses API keys for authentication. When you connect your Trengo account, Pipedream securely stores the keys so you can easily authenticate to Trengo APIs in both code and no-code steps.

You need a personal access token to access the API and to perform actions on your behalf. Your personal access token needs to be send trough an Authorization Bearer request. See docs.

About Trengo

Customer service software

Action

Description:Send a simple or structured message (using embeds) to a Discord channel
Version:1.0.2
Key:discord-send-message-advanced

Discord Overview

The Discord API interacts seamlessly with Pipedream, empowering you to craft customized automations and workflows for your Discord server. With this powerful integration, you can automate tasks like message posting, user management, and notifications, based on a myriad of triggers and actions from different apps. These automations can enhance the Discord experience for community moderators and members, by synchronizing with external tools, organizing community engagement, and streamlining notifications.

Action Code

import { ConfigurationError } from "@pipedream/platform";
import common from "../common/common.mjs";

export default {
  ...common,
  key: "discord-send-message-advanced",
  name: "Send Message (Advanced)",
  description: "Send a simple or structured message (using embeds) to a Discord channel",
  version: "1.0.2",
  type: "action",
  props: {
    ...common.props,
    message: {
      propDefinition: [
        common.props.discord,
        "message",
      ],
      optional: true,
    },
    embeds: {
      propDefinition: [
        common.props.discord,
        "embeds",
      ],
    },
  },
  async run({ $ }) {
    const {
      message,
      avatarURL,
      threadID,
      username,
      includeSentViaPipedream,
      suppressNotifications,
      embeds: embedsProp,
    } = this;
    const embeds = embedsProp;

    if (!message && !embeds) {
      throw new ConfigurationError("This action requires at least 1 message OR embeds object. Please enter one or the other above.");
    }

    let content = message;
    if (includeSentViaPipedream) {
      if (embeds?.length) {
        embeds.push({
          "color": 16777215,
          "description": this.getSentViaPipedreamText(),
        });
      } else {
        content = this.appendPipedreamText(message ?? "");
      }
    }

    try {
      const resp = await this.discord.sendMessage(this.channel, {
        avatar_url: avatarURL,
        username,
        flags: this.getMessageFlags(suppressNotifications),
        embeds,
        content,
      }, {
        thread_id: threadID,
      });
      $.export("$summary", "Message sent successfully");
      return resp || {
        success: true,
      };
    } catch (err) {
      const unsentMessage = this.getUserInputProps();
      $.export("unsent", unsentMessage);
      throw err;
    }
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
DiscorddiscordappThis component uses the Discord app.
channelchannel$.discord.channel
Messagemessagestring

Enter a simple message up to 2000 characters. This is the most commonly used field. However, it's optional if you pass embed content.

Thread IDthreadIDstring

If provided, the message will be posted to this thread

Usernameusernamestring

Overrides the current username of the webhook

Avatar URLavatarURLstring

If used, it overrides the default avatar of the webhook. Note: Consecutive posts by the same username within 10 minutes of each other will not display updated avatar.

Include link to workflowincludeSentViaPipedreamboolean

Defaults to true, includes a link to this workflow at the end of your Discord message.

Suppress notificationssuppressNotificationsboolean

Defaults to false, sends the message as silent, triggers no notifications to clients.

Embedsembedsany

Optionally pass an array of embed objects. E.g., {{ [{"description":"Use markdown including *Italic* **bold** __underline__ ~~strikeout~~ [hyperlink](https://google.com) `code`"}] }}. To pass data from another step, enter a reference using double curly brackets (e.g., {{steps.mydata.$return_value}}).
Tip: Construct the embeds array in a Node.js code step, return it, and then pass the return value to this step.

Action Authentication

Discord uses OAuth authentication. When you connect your Discord account, Pipedream will open a popup window where you can sign into Discord and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Discord API.

Pipedream requests the following authorization scopes when you connect your account:

botemailidentifyguilds

About Discord

Use this app to create a Discord source that emits messages from your guild to a Pipedream workflow.

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