Send Email with Amazon SES API on New Conversation Created from Zoho SalesIQ API

Pipedream makes it easy to connect APIs for Amazon SES, Zoho SalesIQ and 2,400+ other apps remarkably fast.

Trigger workflow on

New Conversation Created from the Zoho SalesIQ API

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Send Email with the Amazon SES API

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Getting Started#

This integration creates a workflow with a Zoho SalesIQ trigger and Amazon SES action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Conversation Created trigger
1. Connect your Zoho SalesIQ account
2. Select a Screen Name
3. Select one or more Apps
Configure the Send Email action
1. Connect your Amazon SES account
2. Select a AWS Region
3. Configure To Addresses
4. Optional- Configure CC Addresses
5. Optional- Configure BCC Addresses
6. Optional- Configure Reply To Addresses
7. Configure Subject
8. Configure Text
9. Optional- Configure HTML
10. Configure From
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Conversation Created on Zoho SalesIQ

Description:Emit new event when a new conversation is created.

Version:0.0.1

Key:zoho_salesiq-conversation-created

View on GitHub

Zoho SalesIQ Overview#

The Zoho SalesIQ API offers a wealth of possibilities for engaging with customers and streamlining sales processes. By leveraging this API in Pipedream, you can craft automated workflows to react to events, manage visitors, and integrate customer interaction data with other services. This could range from triggering actions based on visitor activities to syncing chat transcripts with CRM tools. Pipedream's ability to connect with hundreds of apps allows for creative and powerful automations that can save time and provide valuable insights.

Trigger Code#

import common from "../common/common.mjs";
import sampleEmit from "./test-event.mjs";

export default {
  ...common,
  key: "zoho_salesiq-conversation-created",
  name: "New Conversation Created",
  description: "Emit new event when a new conversation is created.",
  type: "source",
  version: "0.0.1",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getEvents() {
      return [
        "conversation.created",
      ];
    },
    generateMeta(body) {
      return {
        id: body.entity_id,
        summary: body.entity.question,
        ts: body.event_time,
      };
    },
  },
  sampleEmit,
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Zoho SalesIQ	`zohoSalesIQ`	`app`	This component uses the Zoho SalesIQ app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Screen Name	`screenName`	`string`	Select a value from the drop down menu.
Apps	`appIds`	`string[]`	Select a value from the drop down menu.

Trigger Authentication#

Zoho SalesIQ uses OAuth authentication. When you connect your Zoho SalesIQ account, Pipedream will open a popup window where you can sign into Zoho SalesIQ and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zoho SalesIQ API.

Pipedream requests the following authorization scopes when you connect your account:

SalesIQ.operators.readSalesIQ.portals.readSalesIQ.leadscorerules.readSalesIQ.leadscoreconfigs.readSalesIQ.webhooks.CREATESalesIQ.webhooks.DELETESalesIQ.articles.CREATESalesIQ.feedbacks.READSalesIQ.conversations.READSalesIQ.apps.READSalesIQ.articles.READSalesIQ.departments.READ

About Zoho SalesIQ#

Zoho SalesIQ offers your marketing, sales, and support teams the digital customer engagement tools to communicate with every site visitor at every stage of the customer lifecycle. This all-in-one live chat and analytics platform promotes proactive customer engagement, allowing you to initiate the right kind of conversation at exactly the right time.

Action#

Send Email on Amazon SES

Description:Send an email using Amazon SES. Supports simple email messaging. [See the docs](https://docs.aws.amazon.com/AWSJavaScriptSDK/v3/latest/clients/client-sesv2/classes/sendemailcommand.html)

Version:0.9.0

Key:amazon_ses-send-email

View on GitHub

Amazon SES Overview#

Amazon Simple Email Service (SES) is a powerful cloud-based email sending service designed to help digital marketers and application developers send marketing, notification, and transactional emails. With the SES API, you can reliably send emails at scale, manage sender reputations, view email sending statistics, and maintain a high deliverability rate. Leveraging Pipedream's capabilities, you can integrate SES seamlessly into serverless workflows, automate email responses based on triggers from other apps, and analyze the effectiveness of your email campaigns by connecting to data analytics platforms.

Action Code#

import base from "../common/base.mjs";
import { ConfigurationError } from "@pipedream/platform";

export default {
  key: "amazon_ses-send-email",
  name: "Send Email",
  description: "Send an email using Amazon SES. Supports simple email messaging. [See the docs](https://docs.aws.amazon.com/AWSJavaScriptSDK/v3/latest/clients/client-sesv2/classes/sendemailcommand.html)",
  version: "0.9.0",
  type: "action",
  props: {
    ...base.props,
    ToAddresses: {
      propDefinition: [
        base.props.amazonSes,
        "ToAddresses",
      ],
    },
    CcAddresses: {
      propDefinition: [
        base.props.amazonSes,
        "CcAddresses",
      ],
    },
    BccAddresses: {
      propDefinition: [
        base.props.amazonSes,
        "BccAddresses",
      ],
    },
    ReplyToAddresses: {
      propDefinition: [
        base.props.amazonSes,
        "ReplyToAddresses",
      ],
    },
    Subject: {
      propDefinition: [
        base.props.amazonSes,
        "Subject",
      ],
    },
    Text: {
      propDefinition: [
        base.props.amazonSes,
        "Text",
      ],
      default: "",
    },
    Html: {
      propDefinition: [
        base.props.amazonSes,
        "Html",
      ],
      optional: true,
    },
    FromEmailAddress: {
      propDefinition: [
        base.props.amazonSes,
        "FromEmailAddress",
      ],
    },
  },
  async run({ $ }) {
    if (!(this.Text || this.Html)) {
      throw new ConfigurationError("Email Text or HTML must be supplied");
    }

    const params = {
      Content: {
        Simple: {
          Subject: this.amazonSes.createCharsetContent(this.Subject),
          Body: {
            Text: this.amazonSes.createCharsetContent(this.Text),
          },
        },
      },
      Destination: {
        ToAddresses: this.ToAddresses,
        CcAddresses: this.CcAddresses,
        BccAddresses: this.BccAddresses,
      },
      FromEmailAddress: this.FromEmailAddress,
      ReplyToAddresses: this.ReplyToAddresses,
    };

    if (this.Html) {
      params.Content.Simple.Body.Html = this.amazonSes.createCharsetContent(this.Html);
    }

    const response = await this.amazonSes.sendEmail(this.region, params);
    $.export("$summary", "Sent email successfully");
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Amazon SES	`amazonSes`	`app`	This component uses the Amazon SES app.
AWS Region	`region`	`string`	Select a value from the drop down menu.
To Addresses	`ToAddresses`	`string[]`	An array of recipient email addresses you want to send to
CC Addresses	`CcAddresses`	`string[]`	An array of email addresses you want to CC
BCC Addresses	`BccAddresses`	`string[]`	An array of email addresses you want to BCC
Reply To Addresses	`ReplyToAddresses`	`string[]`	An array of reply-to addresses
Subject	`Subject`	`string`	The email subject line. Use `\{\{` and `\}\}` to insert tags. Example: `This is a \{\{tagname\}\}`.
Text	`Text`	`string`	The email body that will be visible to recipients whose email clients do not display HTML. Use `\{\{` and `\}\}` to insert tags. Example: `This is a \{\{tagname\}\}`.
HTML	`Html`	`string`	The HTML email body. Use `\{\{` and `\}\}` to insert tags. Example: `This is a \{\{tagname\}\}`.
From	`FromEmailAddress`	`string`	The email from which the email is addressed

Action Authentication#

Amazon SES uses API keys for authentication. When you connect your Amazon SES account, Pipedream securely stores the keys so you can easily authenticate to Amazon SES APIs in both code and no-code steps.

Follow the AWS Instructions for creating an IAM user with an associated access and secret key, with the minimum IAM permissions necessary to send email or hit the desired SES APIs from Pipedream.

Enter the access and secret key below.