Zoho SalesIQ

Zoho SalesIQ offers your marketing, sales, and support teams the digital customer engagement tools to communicate with every site visitor at every stage of the customer lifecycle. This all-in-one live chat and analytics platform promotes proactive customer engagement, allowing you to initiate the right kind of conversation at exactly the right time.

Integrate the Zoho SalesIQ API with the Amazon SES API

Setup the Zoho SalesIQ API trigger to run a workflow which integrates with the Amazon SES API. Pipedream's integration platform allows you to integrate Zoho SalesIQ and Amazon SES remarkably fast. Free for developers.

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Create Email Template with Amazon SES API on New Conversation Created from Zoho SalesIQ API
Zoho SalesIQ + Amazon SES
 
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Get Email Template with Amazon SES API on New Conversation Created from Zoho SalesIQ API
Zoho SalesIQ + Amazon SES
 
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Send Email with Amazon SES API on New Conversation Created from Zoho SalesIQ API
Zoho SalesIQ + Amazon SES
 
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Send Templated Email with Amazon SES API on New Conversation Created from Zoho SalesIQ API
Zoho SalesIQ + Amazon SES
 
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Update Email Template with Amazon SES API on New Conversation Created from Zoho SalesIQ API
Zoho SalesIQ + Amazon SES
 
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New Conversation Created from the Zoho SalesIQ API

Emit new event when a new conversation is created.

 
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Create Article with the Zoho SalesIQ API

Create a new article. See the documentation

 
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Create Email Template with the Amazon SES API

Create a HTML or a plain text email template. See the docs

 
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Get Visitor Feedback with the Zoho SalesIQ API

Retrieve visitor feedback by conversation ID. See the documentation

 
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Get Email Template with the Amazon SES API

Get an email template. See the docs

 
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List Feedback with the Zoho SalesIQ API

Retrieve a list of feedback from website visitors. See the documentation

 
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Overview of Zoho SalesIQ

The Zoho SalesIQ API offers a wealth of possibilities for engaging with customers and streamlining sales processes. By leveraging this API in Pipedream, you can craft automated workflows to react to events, manage visitors, and integrate customer interaction data with other services. This could range from triggering actions based on visitor activities to syncing chat transcripts with CRM tools. Pipedream's ability to connect with hundreds of apps allows for creative and powerful automations that can save time and provide valuable insights.

Connect Zoho SalesIQ

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_salesiq: {
      type: "app",
      app: "zoho_salesiq",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zoho_salesiq.$auth.base_api_uri}/api/v2/portals`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_salesiq.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Amazon SES

Amazon Simple Email Service (SES) is a powerful cloud-based email sending service designed to help digital marketers and application developers send marketing, notification, and transactional emails. With the SES API, you can reliably send emails at scale, manage sender reputations, view email sending statistics, and maintain a high deliverability rate. Leveraging Pipedream's capabilities, you can integrate SES seamlessly into serverless workflows, automate email responses based on triggers from other apps, and analyze the effectiveness of your email campaigns by connecting to data analytics platforms.

Connect Amazon SES

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module.exports = defineComponent({
  props: {
    amazon_ses: {
      type: "app",
      app: "amazon_ses",
    }
  },
  async run({steps, $}) {
    const AWS = require("aws-sdk")
    const { accessKeyId, secretAccessKey } = this.amazon_ses.$auth
    
    const ses = new AWS.SES({
      accessKeyId, 
      secretAccessKey,
      region: 'us-east-1',
    })
    
    const sesParams = {
      Destination: {
        ToAddresses: ["<your email here>"],
      }, 
      Message: {
        Body: {
          Html: {
            Charset: "UTF-8", 
            Data: "<h1>This is a test</h1>",
          }, 
            Text: {
            Charset: "UTF-8", 
            Data: "This is a test",
          }
        }, 
        Subject: {
          Charset: "UTF-8", 
          Data: "Test email",
        }
      },
      Source: "<your from address here", 
    };
    
    this.resp = await ses.sendEmail(sesParams).promise()
  },
})

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