Zoho SalesIQ icon

CONNECT APP

Build with Zoho SalesIQ

Zoho SalesIQ offers your marketing, sales, and support teams the digital customer engagement tools to communicate with every site visitor at every stage of the customer lifecycle. This all-in-one live chat and analytics platform promotes proactive customer engagement, allowing you to initiate the right kind of conversation at exactly the right time.

CRM

  • OAuth

MCP

Give your agent Zoho SalesIQ tools

Every Zoho SalesIQ action is exposed as an MCP tool on Pipedream's remote server. Point a client at it with your end user's ID and Connect resolves that user's Zoho SalesIQ account for each tool call — you store no tokens.

// accessToken: mint a short-lived token with the Connect SDK — see the MCP guide
const transport = new StreamableHTTPClientTransport(
  new URL("https://remote.mcp.pipedream.net/v3"),
  {
    requestInit: {
      headers: {
        Authorization: `Bearer ${accessToken}`,
        "x-pd-project-id": "{project_id}",
        "x-pd-environment": "production",
        "x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
        "x-pd-app-slug": "zoho_salesiq",
      },
    },
  },
)

const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)

const { tools } = await mcp.listTools()

// e.g. run Create Article:
const result = await mcp.callTool({
  name: "zoho_salesiq-create-article",
  arguments: {
    screenName: "Screen Name",
    departmentId: "Department",
  },
})

API PROXY

Call the Zoho SalesIQ API directly

For an endpoint with no pre-built tool, the Connect proxy forwards your request to the Zoho SalesIQ API with the connected user's credentials attached. You store no tokens and write no refresh logic.

const resp = await pd.proxy.get({
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  accountId: "apn_xxxxxxx",
  url: "https://api.example.com/v1/me",
})

// Any allowed Zoho SalesIQ endpoint works here. Pipedream attaches the
// connected account's credentials to the outgoing request.

SDK

Run Zoho SalesIQ actions from your backend

Connect a user's Zoho SalesIQ account once, then run Create Article on their behalf from your own code — TypeScript, Python, or plain HTTP.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "zoho_salesiq-create-article",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    zoho_salesiq: { authProvisionId: "apn_xxxxxxx" },
    screenName: "Screen Name",
    departmentId: "Department",
  },
})

REFERENCE

App details

Reference metadata for the Zoho SalesIQ connector in the Pipedream registry.

App slug
zoho_salesiq
Authentication
OAuth
Categories
CRM
Actions
4
Triggers
1
API proxy
Available

OAuth scopes

These are the scopes Pipedream's managed Zoho SalesIQ OAuth client requests when one of your users connects an account. Supply your own OAuth client to request a different set.

  • SalesIQ.operators.read
  • SalesIQ.portals.read
  • SalesIQ.leadscorerules.read
  • SalesIQ.leadscoreconfigs.read
  • SalesIQ.webhooks.CREATE
  • SalesIQ.webhooks.DELETE
  • SalesIQ.articles.CREATE
  • SalesIQ.feedbacks.READ
  • SalesIQ.conversations.READ
  • SalesIQ.apps.READ
  • SalesIQ.articles.READ
  • SalesIQ.departments.READ