Schedule Session with Zoho Assist API on New Message (Instant) from Discord API

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Trigger workflow on

New Message (Instant) from the Discord API

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Schedule Session with the Zoho Assist API

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Getting Started#

This integration creates a workflow with a Discord trigger and Zoho Assist action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Message (Instant) trigger
1. Connect your Discord account
2. Configure Channels
3. Configure discordApphook
Configure the Schedule Session action
1. Connect your Zoho Assist account
2. Configure Title
3. Configure Customer Email
4. Configure Schedule Time
5. Select a Time Zone
6. Configure Reminder
7. Select a Department ID
8. Optional- Configure Notes
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Message (Instant) on Discord

Description:Emit new event for each message posted to one or more channels in a Discord server

Version:1.0.3

Key:discord-new-message

View on GitHub

Discord Overview#

The Discord API interacts seamlessly with Pipedream, empowering you to craft customized automations and workflows for your Discord server. With this powerful integration, you can automate tasks like message posting, user management, and notifications, based on a myriad of triggers and actions from different apps. These automations can enhance the Discord experience for community moderators and members, by synchronizing with external tools, organizing community engagement, and streamlining notifications.

Trigger Code#

import discord from "../../discord.app.mjs";
import sampleEmit from "./test-event.mjs";

export default {
  type: "source",
  key: "discord-new-message",
  name: "New Message (Instant)",
  description: "Emit new event for each message posted to one or more channels in a Discord server",
  version: "1.0.3",

  dedupe: "unique",
  props: {
    discord,
    channels: {
      type: "$.discord.channel[]",
      appProp: "discord",
      label: "Channels",
      description: "Select the channel(s) you'd like to be notified for",
    },
    // eslint-disable-next-line pipedream/props-label,pipedream/props-description
    discordApphook: {
      type: "$.interface.apphook",
      appProp: "discord",
      async eventNames() {
        return this.channels || [];
      },
    },
  },
  async run(event) {
    if (event.guildID != this.discord.$auth.guild_id) {
      return;
    }
    this.$emit(event, {
      id: event.id,
    });
  },
  sampleEmit,
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Discord	`discord`	`app`	This component uses the Discord app.
Channels	`channels`	`$.discord.channel[]`	Select the channel(s) you'd like to be notified for
	`discordApphook`	`$.interface.apphook`

Trigger Authentication#

Discord uses OAuth authentication. When you connect your Discord account, Pipedream will open a popup window where you can sign into Discord and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Discord API.

Pipedream requests the following authorization scopes when you connect your account:

botemailidentifyguilds

About Discord#

Use this app to create a Discord source that emits messages from your guild to a Pipedream workflow.

Action#

Schedule Session on Zoho Assist

Description:Schedule a remote support session. [See the documentation](https://www.zoho.com/assist/api/schedulesession.html)

Version:0.0.1

Key:zoho_assist-schedule-session

View on GitHub

Zoho Assist Overview#

The Zoho Assist API provides remote support and access functionalities, enabling automated session management, customer support, and IT operations. By integrating it with Pipedream, you can craft serverless workflows that respond to various triggers and perform actions like creating support sessions, fetching session details, or managing users. The API's versatility in Pipedream allows for streamlined coordination between support requests and responses, facilitating seamless IT support and management tasks.

Action Code#

import { defineAction } from "@pipedream/types";
import app from "../../app/zoho_assist.app.mjs";
import { getValidDate } from "../../common/methods.mjs";
import { TIMEZONE_OPTIONS } from "../../common/constants.mjs";
export default defineAction({
    name: "Schedule Session",
    description: "Schedule a remote support session. [See the documentation](https://www.zoho.com/assist/api/schedulesession.html)",
    key: "zoho_assist-schedule-session",
    version: "0.0.1",
    type: "action",
    props: {
        app,
        title: {
            type: "string",
            label: "Title",
            description: "Title of the scheduled session",
        },
        customerEmail: {
            type: "string",
            label: "Customer Email",
            description: "The customer's email address to whom the session will be scheduled.",
        },
        scheduleTime: {
            propDefinition: [
                app,
                "date",
            ],
            label: "Schedule Time",
        },
        timeZone: {
            type: "string",
            label: "Time Zone",
            description: "The time zone in which the session is scheduled.",
            options: TIMEZONE_OPTIONS,
        },
        reminder: {
            type: "integer",
            label: "Reminder",
            description: "A reminder time for joining the session.",
        },
        departmentId: {
            propDefinition: [
                app,
                "departmentId",
            ],
        },
        notes: {
            type: "string",
            label: "Notes",
            description: "Schedule session description.",
            optional: true,
        },
    },
    methods: {
        getValidDate,
        getUtcOffset(tz) {
            return tz.match(/[+-][0-9]{2}:[0-9]{2}/)?.[0] ?? "00:00";
        },
    },
    async run({ $ }) {
        const { title, customerEmail, scheduleTime, timeZone, reminder, departmentId, notes, } = this;
        const params = {
            $,
            data: {
                mode: "SCHEDULE",
                title,
                customer_email: customerEmail,
                schedule_time: this.getValidDate(scheduleTime),
                utc_offset: this.getUtcOffset(timeZone),
                time_zone: timeZone,
                reminder,
                department_id: departmentId,
                notes,
            },
        };
        const { representation } = await this.app.scheduleSession(params);
        $.export("$summary", `Successfully scheduled session (ID: ${representation.schedule_id})`);
        return representation;
    },
});

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Zoho Assist	`app`	`app`	This component uses the Zoho Assist app.
Title	`title`	`string`	Title of the scheduled session
Customer Email	`customerEmail`	`string`	The customer's email address to whom the session will be scheduled.
Schedule Time	`scheduleTime`	`string`	Timestamp in ISO 8601 format.
Time Zone	`timeZone`	`string`	Select a value from the drop down menu:`(UTC-12:00) International Date Line West(UTC-11:00) Coordinated Universal Time-11(UTC-10:00) Hawaii(UTC-09:00) Alaska(UTC-08:00) Baja California(UTC-07:00) Pacific Daylight Time (US & Canada)(UTC-08:00) Pacific Standard Time (US & Canada)(UTC-07:00) Arizona(UTC-07:00) Chihuahua, La Paz, Mazatlan(UTC-07:00) Mountain Time (US & Canada)(UTC-06:00) Central America(UTC-06:00) Central Time (US & Canada)(UTC-06:00) Guadalajara, Mexico City, Monterrey(UTC-06:00) Saskatchewan(UTC-05:00) Bogota, Lima, Quito(UTC-05:00) Eastern Time (US & Canada)(UTC-04:00) Eastern Daylight Time (US & Canada)(UTC-05:00) Indiana (East)(UTC-04:30) Caracas(UTC-04:00) Asuncion(UTC-04:00) Atlantic Time (Canada)(UTC-04:00) Cuiaba(UTC-04:00) Georgetown, La Paz, Manaus, San Juan(UTC-04:00) Santiago(UTC-03:30) Newfoundland(UTC-03:00) Brasilia(UTC-03:00) Buenos Aires(UTC-03:00) Cayenne, Fortaleza(UTC-03:00) Greenland(UTC-03:00) Montevideo(UTC-03:00) Salvador(UTC-02:00) Coordinated Universal Time-02(UTC-01:00) Azores(UTC-01:00) Cape Verde Is.(UTC) Casablanca(UTC) Coordinated Universal Time(UTC) Edinburgh, London(UTC+01:00) Edinburgh, London(UTC) Dublin, Lisbon(UTC) Monrovia, Reykjavik(UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna(UTC+01:00) Belgrade, Bratislava, Budapest, Ljubljana, Prague(UTC+01:00) Brussels, Copenhagen, Madrid, Paris(UTC+01:00) Sarajevo, Skopje, Warsaw, Zagreb(UTC+01:00) West Central Africa(UTC+01:00) Windhoek(UTC+02:00) Athens, Bucharest(UTC+02:00) Beirut(UTC+02:00) Cairo(UTC+02:00) Damascus(UTC+02:00) E. Europe(UTC+02:00) Harare, Pretoria(UTC+02:00) Helsinki, Kyiv, Riga, Sofia, Tallinn, Vilnius(UTC+03:00) Istanbul(UTC+02:00) Jerusalem(UTC+02:00) Tripoli(UTC+03:00) Amman(UTC+03:00) Baghdad(UTC+02:00) Kaliningrad(UTC+03:00) Kuwait, Riyadh(UTC+03:00) Nairobi(UTC+03:00) Moscow, St. Petersburg, Volgograd, Minsk(UTC+04:00) Samara, Ulyanovsk, Saratov(UTC+03:30) Tehran(UTC+04:00) Abu Dhabi, Muscat(UTC+04:00) Baku(UTC+04:00) Port Louis(UTC+04:00) Tbilisi(UTC+04:00) Yerevan(UTC+04:30) Kabul(UTC+05:00) Ashgabat, Tashkent(UTC+05:00) Yekaterinburg(UTC+05:00) Islamabad, Karachi(UTC+05:30) Chennai, Kolkata, Mumbai, New Delhi(UTC+05:30) Sri Jayawardenepura(UTC+05:45) Kathmandu(UTC+06:00) Nur-Sultan (Astana)(UTC+06:00) Dhaka(UTC+06:30) Yangon (Rangoon)(UTC+07:00) Bangkok, Hanoi, Jakarta(UTC+07:00) Novosibirsk(UTC+08:00) Beijing, Chongqing, Hong Kong, Urumqi(UTC+08:00) Krasnoyarsk(UTC+08:00) Kuala Lumpur, Singapore(UTC+08:00) Perth(UTC+08:00) Taipei(UTC+08:00) Ulaanbaatar(UTC+08:00) Irkutsk(UTC+09:00) Osaka, Sapporo, Tokyo(UTC+09:00) Seoul(UTC+09:30) Adelaide(UTC+09:30) Darwin(UTC+10:00) Brisbane(UTC+10:00) Canberra, Melbourne, Sydney(UTC+10:00) Guam, Port Moresby(UTC+10:00) Hobart(UTC+09:00) Yakutsk(UTC+11:00) Solomon Is., New Caledonia(UTC+11:00) Vladivostok(UTC+12:00) Auckland, Wellington(UTC+12:00) Coordinated Universal Time+12(UTC+12:00) Fiji(UTC+12:00) Magadan(UTC+12:00) Petropavlovsk-Kamchatsky - Old(UTC+13:00) Nuku'alofa(UTC+13:00) Samoa`
Reminder	`reminder`	`integer`	A reminder time for joining the session.
Department ID	`departmentId`	`string`	Select a value from the drop down menu.
Notes	`notes`	`string`	Schedule session description.

Action Authentication#

Zoho Assist uses OAuth authentication. When you connect your Zoho Assist account, Pipedream will open a popup window where you can sign into Zoho Assist and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zoho Assist API.

Pipedream requests the following authorization scopes when you connect your account:

ZohoAssist.sessionapi.ALLZohoAssist.userapi.READZohoAssist.reportapi.READ

Schedule Session with Zoho Assist API on New Message (Instant) from Discord API

Pipedream makes it easy to connect APIs for Zoho Assist, Discord and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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