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Zoho Assist ACTION

Schedule Session

Schedule a remote support session. See the documentation
  • Action
  • Writes data
  • OAuth
  • SDK
  • MCP

IMPLEMENTATION

Call this tool

Connect a user's Zoho Assist account once, then configure and run Schedule Session from your backend or agent.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "zoho_assist-schedule-session",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    zoho_assist: { authProvisionId: "apn_xxxxxxx" },
    title: "Title",
    customerEmail: "Customer Email",
  },
})

console.log(result)

SCHEMA

Inputs

Pipedream supplies the connected account. Your application provides the operation-specific values below. Dynamic inputs are resolved against that user's account.

Schedule Session inputs
Property Type Description
title Title string
Title of the scheduled session
Required
customerEmail Customer Email string
The customer's email address to whom the session will be scheduled.
Required
scheduleTime Schedule Time string
Timestamp in ISO 8601 format.
Required
timeZone Time Zone string
The time zone in which the session is scheduled.
Required
reminder Reminder integer
A reminder time for joining the session.
Required
departmentId Department ID string
Department in which the session is to be scheduled.
Required Dynamic
notes Notes string
Schedule session description.
Optional

REFERENCE

Tool details

Behavior hints are published with the component in the Pipedream registry and surface as MCP tool annotations, so an agent can reason about a tool before it calls it.

Registry key
zoho_assist-schedule-session
Version
0.0.2
App
Zoho Assist
Authentication
OAuth
Read-only
No
Destructive
No
Open world
Yes