Zoho Assist icon

CONNECT APP

Build with Zoho Assist

Enterprise-grade remote support software. Secure Unattended remote access software.

Help Desk & Support

  • OAuth

MCP

Give your agent Zoho Assist tools

Every Zoho Assist action is exposed as an MCP tool on Pipedream's remote server. Point a client at it with your end user's ID and Connect resolves that user's Zoho Assist account for each tool call — you store no tokens.

// accessToken: mint a short-lived token with the Connect SDK — see the MCP guide
const transport = new StreamableHTTPClientTransport(
  new URL("https://remote.mcp.pipedream.net/v3"),
  {
    requestInit: {
      headers: {
        Authorization: `Bearer ${accessToken}`,
        "x-pd-project-id": "{project_id}",
        "x-pd-environment": "production",
        "x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
        "x-pd-app-slug": "zoho_assist",
      },
    },
  },
)

const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)

const { tools } = await mcp.listTools()

// e.g. run Create Session:
const result = await mcp.callTool({
  name: "zoho_assist-create-session",
  arguments: {
    customerEmail: "Customer Email",
    type: "Type",
  },
})

API PROXY

Call the Zoho Assist API directly

For an endpoint with no pre-built tool, the Connect proxy forwards your request to the Zoho Assist API with the connected user's credentials attached. You store no tokens and write no refresh logic.

const resp = await pd.proxy.get({
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  accountId: "apn_xxxxxxx",
  url: "https://api.example.com/v1/me",
})

// Any allowed Zoho Assist endpoint works here. Pipedream attaches the
// connected account's credentials to the outgoing request.

SDK

Run Zoho Assist actions from your backend

Connect a user's Zoho Assist account once, then run Create Session on their behalf from your own code — TypeScript, Python, or plain HTTP.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "zoho_assist-create-session",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    zoho_assist: { authProvisionId: "apn_xxxxxxx" },
    customerEmail: "Customer Email",
    type: "Type",
  },
})

EVENTS

Zoho Assist triggers

Event sources your backend can deploy for users and receive through a webhook.

No Zoho Assist triggers are available yet.

REFERENCE

App details

Reference metadata for the Zoho Assist connector in the Pipedream registry.

App slug
zoho_assist
Authentication
OAuth
Categories
Help Desk & Support
Actions
3
Triggers
0
API proxy
Available

OAuth scopes

These are the scopes Pipedream's managed Zoho Assist OAuth client requests when one of your users connects an account. Supply your own OAuth client to request a different set.

  • ZohoAssist.sessionapi.ALL
  • ZohoAssist.userapi.READ
  • ZohoAssist.reportapi.READ