← UserVoice + HTTP / Webhook integrations

Return HTTP Response with HTTP / Webhook API on New NPS Ratings from UserVoice API

Pipedream makes it easy to connect APIs for HTTP / Webhook, UserVoice and 2,400+ other apps remarkably fast.

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New NPS Ratings from the UserVoice API
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Return HTTP Response with the HTTP / Webhook API
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Developers Pipedream

Getting Started

This integration creates a workflow with a UserVoice trigger and HTTP / Webhook action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New NPS Ratings trigger
    1. Connect your UserVoice account
    2. Configure Polling schedule
  3. Configure the Return HTTP Response action
    1. Connect your HTTP / Webhook account
    2. Configure Response Status Code
    3. Optional- Configure Response Headers
    4. Optional- Configure Response Body
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emits new NPS ratings submitted through the UserVoice NPS widget. On first run, emits up to 10 sample NPS ratings users have previously submitted.
Version:0.0.4
Key:uservoice-new-nps-ratings

UserVoice Overview

The UserVoice API allows you to tap into customer feedback and support data to automate and enhance customer engagement processes. With the API, you can programmatically access UserVoice accounts to retrieve suggestions, tickets, and user data, allowing you to analyze customer trends, automate responses, and integrate with other customer success platforms. By leveraging Pipedream's capabilities, you can create event-driven workflows that react to UserVoice events, synchronize data across multiple services, and construct a more responsive customer feedback loop.

Trigger Code

const uservoice = require("../../uservoice.app.js");
const { DEFAULT_POLLING_SOURCE_TIMER_INTERVAL } = require("@pipedream/platform");

const NUM_SAMPLE_RESULTS = 10;

module.exports = {
  name: "New NPS Ratings",
  version: "0.0.4",
  key: "uservoice-new-nps-ratings",
  description: `Emits new NPS ratings submitted through the UserVoice NPS widget. On first run, emits up to ${NUM_SAMPLE_RESULTS} sample NPS ratings users have previously submitted.`,
  dedupe: "unique",
  type: "source",
  props: {
    uservoice,
    timer: {
      label: "Polling schedule",
      description:
        "Pipedream will poll the UserVoice API for new NPS ratings on this schedule",
      type: "$.interface.timer",
      default: {
        intervalSeconds: DEFAULT_POLLING_SOURCE_TIMER_INTERVAL,
      },
    },
    db: "$.service.db",
  },
  hooks: {
    async deploy() {
      // Emit sample records on the first run
      const { npsRatings } = await this.uservoice.listNPSRatings({
        numSampleResults: NUM_SAMPLE_RESULTS,
      });
      this.emitWithMetadata(npsRatings);
    },
  },
  methods: {
    emitWithMetadata(ratings) {
      for (const rating of ratings) {
        const {
          id, rating: score, body, created_at,
        } = rating;
        const summary = body && body.length
          ? `${score} - ${body}`
          : `${score}`;
        this.$emit(rating, {
          summary,
          id,
          ts: +new Date(created_at),
        });
      }
    },
  },
  async run() {
    let updated_after =
      this.db.get("updated_after") || new Date().toISOString();
    const {
      npsRatings, maxUpdatedAt,
    } = await this.uservoice.listNPSRatings({
      updated_after,
    });
    this.emitWithMetadata(npsRatings);

    if (maxUpdatedAt) {
      updated_after = maxUpdatedAt;
    }
    this.db.set("updated_after", updated_after);
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
UserVoiceuservoiceappThis component uses the UserVoice app.
Polling scheduletimer$.interface.timer

Pipedream will poll the UserVoice API for new NPS ratings on this schedule

N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.

Trigger Authentication

UserVoice uses API keys for authentication. When you connect your UserVoice account, Pipedream securely stores the keys so you can easily authenticate to UserVoice APIs in both code and no-code steps.

To connect to the UserVoice API, create a trusted API client. In your UserVoice Admin Console, navigate to SettingsIntegrationsUserVoice API keys and click the button to Add API Key. Add a name and check the Trusted box at the bottom of the modal that appears:



Then, generate an access token by clicking the Create button near the right of the details of the API key:



About UserVoice

User feedback made easy and actionable

Action

Description:Use with an HTTP trigger that uses "Return a custom response from your workflow" as its `HTTP Response`
Version:0.0.3
Key:http-return-http-response

HTTP / Webhook Overview

Build, test, and send HTTP requests without code using your Pipedream workflows. The HTTP / Webhook action is a tool to build HTTP requests with a Postman-like graphical interface.

An interface for configuring an HTTP request within Pipedream's workflow system. The current selection is a GET request with fields for the request URL, authorization type (set to 'None' with a note explaining "This request does not use authorization"), parameters, headers (with a count of 1, though the detail is not visible), and body. Below the main configuration area is an option to "Include Response Headers," and a button labeled "Configure to test." The overall layout suggests a user-friendly, no-code approach to setting up custom HTTP requests.

Point and click HTTP requests

Define the target URL, HTTP verb, headers, query parameters, and payload body without writing custom code.

A screenshot of Pipedream's HTTP Request Configuration interface with a GET request type selected. The request URL is set to 'https://api.openai.com/v1/models'. The 'Auth' tab is highlighted, indicating that authentication is required for this request. In the headers section, there are two headers configured: 'User-Agent' is set to 'pipedream/1', and 'Authorization' is set to 'Bearer {{openai_api_key}}', showing how the OpenAI account's API key is dynamically inserted into the headers to handle authentication automatically.

Here's an example workflow that uses the HTTP / Webhook action to send an authenticated API request to OpenAI.

Focus on integrating, not authenticating

This action can also use your connected accounts with third-party APIs. Selecting an integrated app will automatically update the request’s headers to authenticate with the app properly, and even inject your token dynamically.

This GIF depicts the process of selecting an application within Pipedream's HTTP Request Builder. A user hovers the cursor over the 'Auth' tab and clicks on a dropdown menu labeled 'Authorization Type', then scrolls through a list of applications to choose from for authorization purposes. The interface provides a streamlined and intuitive method for users to authenticate their HTTP requests by selecting the relevant app in the configuration settings.

Pipedream integrates with thousands of APIs, but if you can’t find a Pipedream integration simply use Environment Variables in your request headers to authenticate with.

Compatible with no code actions or Node.js and Python

The HTTP/Webhook action exports HTTP response data for use in subsequent workflow steps, enabling easy data transformation, further API calls, database storage, and more.

Response data is available for both coded (Node.js, Python) and no-code steps within your workflow.

An image showing the Pipedream interface where the HTTP Webhook action has returned response data as a step export. The interface highlights a structured view of the returned data with collapsible sections. We can see 'steps.custom_request1' expanded to show 'return_value' which is an object containing a 'list'. Inside the list, an item 'data' is expanded to reveal an element with an 'id' of 'whisper-1', indicating a model created by and owned by 'openai-internal'. Options to 'Copy Path' and 'Copy Value' are available for easy access to the data points.

Action Code

import http from "../../http.app.mjs";

export default {
  key: "http-return-http-response",
  name: "Return HTTP Response",
  description:
    "Use with an HTTP trigger that uses \"Return a custom response from your workflow\" as its `HTTP Response`",
  type: "action",
  version: "0.0.3",
  props: {
    http,
    resStatusCode: {
      type: "integer",
      label: "Response Status Code",
      description:
        "The [status code](https://developer.mozilla.org/en-US/docs/Web/HTTP/Status) to return in the HTTP response.",
      default: 200,
      min: 100,
      max: 599,
    },
    resHeaders: {
      type: "object",
      label: "Response Headers",
      description: "The headers to return in the HTTP response.",
      optional: true,
    },
    resBody: {
      type: "any",
      label: "Response Body",
      description: "The body to return in the HTTP response.",
      optional: true,
      default: "{ \"success\": true }",
    },
  },
  async run({ $ }) {
    const status = this.resStatusCode;
    await $.respond({
      status,
      headers: this.resHeaders,
      body: this.resBody,
    });
    $.export("$summary", `Responded successfully with status ${status}`);
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
HTTP / WebhookhttpappThis component uses the HTTP / Webhook app.
Response Status CoderesStatusCodeinteger

The status code to return in the HTTP response.

Response HeadersresHeadersobject

The headers to return in the HTTP response.

Response BodyresBodyany

The body to return in the HTTP response.

Action Authentication

The HTTP / Webhook API does not require authentication.

About HTTP / Webhook

Get a unique URL where you can send HTTP or webhook requests

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