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New NPS Ratings from UserVoice API

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New NPS Ratings from the UserVoice API
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Getting Started

Trigger a workflow on New NPS Ratings with UserVoice API. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Configure the New NPS Ratings trigger
    1. Connect your UserVoice account
    2. Configure Polling schedule
  2. Add steps to connect to 1200+ APIs using code and no-code building blocks
  3. Deploy the workflow
  4. Send a test event to validate your setup
  5. Turn on the trigger


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This is a pre-built, source-available component from Pipedream's GitHub repo. The component is developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

New NPS Ratings on UserVoice
Description:Emits new NPS ratings submitted through the UserVoice NPS widget. On first run, emits up to 10 sample NPS ratings users have previously submitted.


const uservoice = require("../../uservoice.app.js");
const { DEFAULT_POLLING_SOURCE_TIMER_INTERVAL } = require("@pipedream/platform");


module.exports = {
  name: "New NPS Ratings",
  version: "0.0.4",
  key: "uservoice-new-nps-ratings",
  description: `Emits new NPS ratings submitted through the UserVoice NPS widget. On first run, emits up to ${NUM_SAMPLE_RESULTS} sample NPS ratings users have previously submitted.`,
  dedupe: "unique",
  type: "source",
  props: {
    timer: {
      label: "Polling schedule",
        "Pipedream will poll the UserVoice API for new NPS ratings on this schedule",
      type: "$.interface.timer",
      default: {
    db: "$.service.db",
  hooks: {
    async deploy() {
      // Emit sample records on the first run
      const { npsRatings } = await this.uservoice.listNPSRatings({
        numSampleResults: NUM_SAMPLE_RESULTS,
  methods: {
    emitWithMetadata(ratings) {
      for (const rating of ratings) {
        const {
          id, rating: score, body, created_at,
        } = rating;
        const summary = body && body.length
          ? `${score} - ${body}`
          : `${score}`;
        this.$emit(rating, {
          ts: +new Date(created_at),
  async run() {
    let updated_after =
      this.db.get("updated_after") || new Date().toISOString();
    const {
      npsRatings, maxUpdatedAt,
    } = await this.uservoice.listNPSRatings({

    if (maxUpdatedAt) {
      updated_after = maxUpdatedAt;
    this.db.set("updated_after", updated_after);


This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
UserVoiceuservoiceappThis component uses the UserVoice app.
Polling scheduletimer$.interface.timer

Pipedream will poll the UserVoice API for new NPS ratings on this schedule

N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.


UserVoice uses API keys for authentication. When you connect your UserVoice account, Pipedream securely stores the keys so you can easily authenticate to UserVoice APIs in both code and no-code steps.

To connect to the UserVoice API, create a trusted API client. In your UserVoice Admin Console, navigate to SettingsIntegrationsUserVoice API keys and click the button to Add API Key. Add a name and check the Trusted box at the bottom of the modal that appears:

Then, generate an access token by clicking the Create button near the right of the details of the API key:

Enter that access token below.

Finally, enter your UserVoice subdomain, which can be found in the URL of your instance: https://SUBDOMAIN.uservoice.com/

About UserVoice

User feedback made easy and actionable

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