← Discord Bot + ServiceNow integrations

Get Table Records with ServiceNow API on New Message in Channel from Discord Bot API

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New Message in Channel from the Discord Bot API
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Get Table Records with the ServiceNow API
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Getting Started

This integration creates a workflow with a Discord Bot trigger and ServiceNow action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Message in Channel trigger
    1. Connect your Discord Bot account
    2. Select a Guild
    3. Select one or more Channels
    4. Optional- Configure Emit messages as a single event
    5. Configure timer
  3. Configure the Get Table Records action
    1. Connect your ServiceNow account
    2. Configure table_name
    3. Optional- Select a api_version
    4. Optional- Select a request_format
    5. Optional- Select a response_format
    6. Optional- Configure sysparm_query
    7. Optional- Select a sysparm_display_value
    8. Optional- Configure sysparm_exclude_reference_link
    9. Optional- Configure sysparm_suppress_pagination_header
    10. Optional- Configure sysparm_fields
    11. Optional- Configure sysparm_limit
    12. Optional- Configure sysparm_view
    13. Optional- Configure sysparm_query_category
    14. Optional- Configure sysparm_query_no_domain
    15. Optional- Configure sysparm_no_count
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event for each message posted to one or more channels
Version:0.0.18
Key:discord_bot-new-message-in-channel

Discord Bot Overview

The Discord Bot API unlocks the power to interact with Discord users and channels programmatically, making it possible to automate messages, manage servers, and integrate with other services. With Pipedream's serverless platform, you can create complex workflows that respond to events in Discord, process data, and trigger actions in other apps. This opens up opportunities for community engagement, content moderation, analytics, and more, without the overhead of managing infrastructure.

Trigger Code

import { DEFAULT_POLLING_SOURCE_TIMER_INTERVAL } from "@pipedream/platform";
import maxBy from "lodash.maxby";
import common from "../common.mjs";
import sampleEmit from "./test-event.mjs";

const { discord } = common.props;

export default {
  ...common,
  key: "discord_bot-new-message-in-channel",
  name: "New Message in Channel",
  description: "Emit new event for each message posted to one or more channels",
  type: "source",
  version: "0.0.18",

  dedupe: "unique", // Dedupe events based on the Discord message ID
  props: {
    ...common.props,
    db: "$.service.db",
    channels: {
      type: "string[]",
      label: "Channels",
      description: "The channels you'd like to watch for new messages",
      propDefinition: [
        discord,
        "channelId",
        ({ guildId }) => ({
          guildId,
        }),
      ],
    },
    emitEventsInBatch: {
      type: "boolean",
      label: "Emit messages as a single event",
      description:
        "If `true`, all messages are emitted as an array, within a single Pipedream event. Defaults to `false`, emitting each Discord message as its own event in Pipedream",
      optional: true,
      default: false,
    },
    timer: {
      type: "$.interface.timer",
      default: {
        intervalSeconds: DEFAULT_POLLING_SOURCE_TIMER_INTERVAL,
      },
    },
  },
  async run({ $ }) {
    // We store a cursor to the last message ID
    let lastMessageIDs = this._getLastMessageIDs();

    // If this is our first time running this source,
    // get the last N messages, emit them, and checkpoint
    for (const channelId of this.channels) {
      let lastMessageID;
      let messages = [];

      if (!lastMessageID) {
        messages = await this.discord.getMessages({
          $,
          channelId,
          params: {
            limit: 100,
          },
        });

        lastMessageID = messages.length
          ? maxBy(messages, (message) => message.id).id
          : 1;

      } else {
        let newMessages = [];

        do {
          newMessages = await this.discord.getMessages({
            $,
            channelId,
            params: {
              after: lastMessageIDs[channelId],
            },
          });

          messages = messages.concat(newMessages);

          lastMessageID = newMessages.length
            ? maxBy(newMessages, (message) => message.id).id
            : lastMessageIDs[channelId];

        } while (newMessages.length);
      }

      // Set the new high water mark for the last message ID
      // for this channel
      lastMessageIDs[channelId] = lastMessageID;

      if (!messages.length) {
        console.log(`No new messages in channel ${channelId}`);
        return;
      }

      console.log(`${messages.length} new messages in channel ${channelId}`);

      // Batched emits do not take advantage of the built-in deduper
      if (this.emitEventsInBatch) {
        const suffixChar =
          messages.length > 1
            ? "s"
            : "";

        this.$emit(messages, {
          summary: `${messages.length} new message${suffixChar}`,
          id: lastMessageID,
        });

      } else {
        messages.forEach((message) => {
          this.$emit(message, {
            summary: message.content,
            id: message.id, // dedupes events based on this ID
          });
        });
      }
    }

    // Set the last message ID for the next run
    this._setLastMessageIDs(lastMessageIDs);
  },
  sampleEmit,
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
Discord BotdiscordappThis component uses the Discord Bot app.
GuildguildIdstringSelect a value from the drop down menu.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
Channelschannelsstring[]Select a value from the drop down menu.
Emit messages as a single eventemitEventsInBatchboolean

If true, all messages are emitted as an array, within a single Pipedream event. Defaults to false, emitting each Discord message as its own event in Pipedream

timer$.interface.timer

Trigger Authentication

Discord Bot uses API keys for authentication. When you connect your Discord Bot account, Pipedream securely stores the keys so you can easily authenticate to Discord Bot APIs in both code and no-code steps.

This app allows you to use the Discord API using your own Discord bot. If you don't want to use a custom bot, and you just need to use the Discord API, exit this screen and use the Discord app, instead.


If you want to use your own Discord bot, but haven't created one yet, see these instructions or watch this video. You'll need to add this bot to your server(s) to make successful API requests.

Once you've created your bot, you'll find the Bot token within the Bot section of your app. Enter that token below.

About Discord Bot

Use this app to interact with the Discord API using a bot in your account

Action

Description:Retrieves multiple records for the specified table.
Version:0.3.1
Key:servicenow-get-table-records

ServiceNow Overview

The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.

Action Code

// legacy_hash_id: a_wdid84
import { axios } from "@pipedream/platform";

export default {
  key: "servicenow-get-table-records",
  name: "Get Table Records",
  description: "Retrieves multiple records for the specified table.",
  version: "0.3.1",
  type: "action",
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    },
    table_name: {
      type: "string",
      description: "The name of the table containing the records to retrieve.",
    },
    api_version: {
      type: "string",
      description: "API version number. Version numbers identify the endpoint version that a URI accesses. By specifying a version number in your URIs, you can ensure that future updates to the REST API do not negatively impact your integration. Use `lastest` to use the latest REST endpoint for your instance version.",
      optional: true,
      options: [
        "lastest",
        "v1",
        "v2",
      ],
    },
    request_format: {
      type: "string",
      description: "Format of REST request body",
      optional: true,
      options: [
        "application/json",
        "application/xml",
        "text/xml",
      ],
    },
    response_format: {
      type: "string",
      description: "Format of REST response body.",
      optional: true,
      options: [
        "application/json",
        "application/xml",
        "text/xml",
      ],
    },
    sysparm_query: {
      type: "string",
      optional: true,
    },
    sysparm_display_value: {
      type: "string",
      description: "Return field display values (true), actual values (false), or both (all) (default: false).",
      optional: true,
      options: [
        "true",
        "false",
        "all",
      ],
    },
    sysparm_exclude_reference_link: {
      type: "boolean",
      description: "True to exclude Table API links for reference fields (default: false).",
      optional: true,
    },
    sysparm_suppress_pagination_header: {
      type: "boolean",
      description: "True to supress pagination header (default: false).",
      optional: true,
    },
    sysparm_fields: {
      type: "string",
      description: "A comma-separated list of fields to return in the response.",
      optional: true,
    },
    sysparm_limit: {
      type: "string",
      description: "The maximum number of results returned per page (default: 10,000).",
      optional: true,
    },
    sysparm_view: {
      type: "string",
      description: "Render the response according to the specified UI view (overridden by sysparm_fields).",
      optional: true,
    },
    sysparm_query_category: {
      type: "string",
      description: "Name of the query category (read replica category) to use for queries.",
      optional: true,
    },
    sysparm_query_no_domain: {
      type: "boolean",
      description: "True to access data across domains if authorized (default: false).",
      optional: true,
    },
    sysparm_no_count: {
      type: "boolean",
      description: "Do not execute a select count(*) on table (default: false).",
      optional: true,
    },
  },
  async run({ $ }) {
  // See the API docs: https://docs.servicenow.com/bundle/paris-application-development/page/integrate/inbound-rest/concept/c_TableAPI.html#table-GET-id                    */

    if (!this.table_name) {
      throw new Error("Must provide table_name parameter.");
    }

    var apiVersion = "";
    if (this.api_version == "v1" || this.api_version == "v2") {
      apiVersion = this.api_version + "/";
    }

    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/${apiVersion}table/${this.table_name}`,
      headers: {
        "Authorization": `Bearer ${this.servicenow.$auth.oauth_access_token}`,
        "Accept": this.request_format || "application/json",
        "Content-Type": this.response_format || "application/json",
      },
      params: {
        sysparm_query: this.sysparm_query,
        sysparm_display_value: this.sysparm_display_value,
        sysparm_exclude_reference_link: this.sysparm_exclude_reference_link,
        sysparm_suppress_pagination_header: this.sysparm_suppress_pagination_header,
        sysparm_fields: this.sysparm_fields,
        sysparm_limit: this.sysparm_limit,
        sysparm_view: this.sysparm_view,
        sysparm_query_category: this.sysparm_query_category,
        sysparm_query_no_domain: this.sysparm_query_no_domain,
        sysparm_no_count: this.sysparm_no_count,
      },
    });
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
ServiceNowservicenowappThis component uses the ServiceNow app.
table_nametable_namestring

The name of the table containing the records to retrieve.

api_versionapi_versionstringSelect a value from the drop down menu:lastestv1v2
request_formatrequest_formatstringSelect a value from the drop down menu:application/jsonapplication/xmltext/xml
response_formatresponse_formatstringSelect a value from the drop down menu:application/jsonapplication/xmltext/xml
sysparm_querysysparm_querystring
sysparm_display_valuesysparm_display_valuestringSelect a value from the drop down menu:truefalseall
sysparm_exclude_reference_linksysparm_exclude_reference_linkboolean

True to exclude Table API links for reference fields (default: false).

sysparm_suppress_pagination_headersysparm_suppress_pagination_headerboolean

True to supress pagination header (default: false).

sysparm_fieldssysparm_fieldsstring

A comma-separated list of fields to return in the response.

sysparm_limitsysparm_limitstring

The maximum number of results returned per page (default: 10,000).

sysparm_viewsysparm_viewstring

Render the response according to the specified UI view (overridden by sysparm_fields).

sysparm_query_categorysysparm_query_categorystring

Name of the query category (read replica category) to use for queries.

sysparm_query_no_domainsysparm_query_no_domainboolean

True to access data across domains if authorized (default: false).

sysparm_no_countsysparm_no_countboolean

Do not execute a select count(*) on table (default: false).

Action Authentication

ServiceNow uses OAuth authentication. When you connect your ServiceNow account, Pipedream will open a popup window where you can sign into ServiceNow and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any ServiceNow API.

Pipedream requests the following authorization scopes when you connect your account:

About ServiceNow

The smarter way to workflow

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