← Discord Bot + ServiceNow integrations

Create Table Record with ServiceNow API on New Message in Channel from Discord Bot API

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New Message in Channel from the Discord Bot API
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Create Table Record with the ServiceNow API
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Getting Started

This integration creates a workflow with a Discord Bot trigger and ServiceNow action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Message in Channel trigger
    1. Connect your Discord Bot account
    2. Select a Guild
    3. Select one or more Channels
    4. Optional- Configure Emit messages as a single event
    5. Configure timer
  3. Configure the Create Table Record action
    1. Connect your ServiceNow account
    2. Configure table_name
    3. Configure table_record
    4. Optional- Select a api_version
    5. Optional- Select a request_format
    6. Optional- Select a response_format
    7. Optional- Configure x_no_response_body
    8. Optional- Select a sysparm_display_value
    9. Optional- Configure sysparm_exclude_reference_link
    10. Optional- Configure sysparm_fields
    11. Optional- Configure sysparm_input_display_value
    12. Optional- Select a sysparm_view
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, open source components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event for each message posted to one or more channels
Version:0.0.5
Key:discord_bot-new-message-in-channel

Discord Bot Overview

The Pipedream Discord app enables you to build event-driven workflows that interact with the Discord API. When you authorize the Pipedream app's access to your guilds, you can use Pipedream workflows to perform common Discord actions, or write your own code against the Discord API.

Getting Started

To use the Discord Bot integration, you'll need to create a Discord bot and add that bot to your server(s). Watch the 4 minute video below for a short tutorial:

  1. Create a new Discord Developer Application
  2. Within your new application, create a Bot
  3. Define the permissions you'd like the bot to have access to
  4. Open the OAuth URL generator tool under the OAuth2 menu
  5. Select the bot auth scope
  6. Copy and paste the URL into a new window
  7. Accept the permissions to install the bot on your server

Not sure if you need to use the Discord or the Discord Bot integration for your workflow? Here's are the general similarities and differences:

Discord and Discord Bot actions and triggers can both:

  • Listen to events on Discord channels, guilds, etc.
  • Perform actions like sending messages, managing channels, and members

However the Discord integration will perform actions with the official Pipedream Discord bot.

Using the Discord Bot integration will use a custom bot instead, with it's own name and photo.

New Messages in Channel

Create this source here.

This event source emits events each time a new message is delivered to a Discord channel. By default, it emits an event for every message.

When you create this source, you'll be prompted to connect your Discord Bot token (press Connect Account and then New to add your token). The source will use that token to list the guilds / channels that bot has access to.

We use Discord's API to poll for new messages in this channel once a minute, by default, but you can increase this to run up to once every 15 seconds, if you'd like.

The first time this source runs, it fetches up to the last 100 messages sent to your channel and stores the ID of the last message delivered to that channel. The next time the source runs, it polls your channel for messages sent after that ID.

By default, this event source is configured to emit an event for every new message in the channel. For example, if 5 messages are sent to the channel in one minute, the source will emit 5 events, one for each message. You can set the source to batch the events the source collects and emit them as a single event by setting the Emit messages as a single event parameter to true.

Emit messages as a single event

In this example, the source would emit a single event: an array of 5 messages.

Message content is empty or missing

If you've successfully authenticated your Discord Bot to Pipedream, but the incoming message data including content, embeds and attachments are empty; then your bot needs to apply for access to this messaging data.

At the time of writing, Discord only requires bots in 100 or more servers to apply for this access.

You can request for this approval in the Discord Developer Portal.

Trigger Code

import maxBy from "lodash.maxby";
import common from "../common.mjs";

const { discord } = common.props;

export default {
  ...common,
  key: "discord_bot-new-message-in-channel",
  name: "New Message in Channel",
  description: "Emit new event for each message posted to one or more channels",
  type: "source",
  version: "0.0.5",
  dedupe: "unique", // Dedupe events based on the Discord message ID
  props: {
    ...common.props,
    db: "$.service.db",
    channels: {
      type: "string[]",
      label: "Channels",
      description: "The channels you'd like to watch for new messages",
      propDefinition: [
        discord,
        "channelId",
        ({ guildId }) => ({
          guildId,
        }),
      ],
    },
    emitEventsInBatch: {
      type: "boolean",
      label: "Emit messages as a single event",
      description:
        "If `true`, all messages are emitted as an array, within a single Pipedream event. Defaults to `false`, emitting each Discord message as its own event in Pipedream",
      optional: true,
      default: false,
    },
    timer: {
      type: "$.interface.timer",
      default: {
        intervalSeconds: 60 * 15,
      },
    },
  },
  async run({ $ }) {
    // We store a cursor to the last message ID
    let lastMessageIDs = this._getLastMessageIDs();

    // If this is our first time running this source,
    // get the last N messages, emit them, and checkpoint
    for (const channelId of this.channels) {
      let lastMessageID;
      let messages = [];

      if (!lastMessageID) {
        messages = await this.discord.getMessages({
          $,
          channelId,
          params: {
            limit: 100,
          },
        });

        lastMessageID = messages.length
          ? maxBy(messages, (message) => message.id).id
          : 1;

      } else {
        let newMessages = [];

        do {
          newMessages = await this.discord.getMessages({
            $,
            channelId,
            params: {
              after: lastMessageIDs[channelId],
            },
          });

          messages = messages.concat(newMessages);

          lastMessageID = newMessages.length
            ? maxBy(newMessages, (message) => message.id).id
            : lastMessageIDs[channelId];

        } while (newMessages.length);
      }

      // Set the new high water mark for the last message ID
      // for this channel
      lastMessageIDs[channelId] = lastMessageID;

      if (!messages.length) {
        console.log(`No new messages in channel ${channelId}`);
        return;
      }

      console.log(`${messages.length} new messages in channel ${channelId}`);

      // Batched emits do not take advantage of the built-in deduper
      if (this.emitEventsInBatch) {
        const suffixChar =
          messages.length > 1
            ? "s"
            : "";

        this.$emit(messages, {
          summary: `${messages.length} new message${suffixChar}`,
          id: lastMessageID,
        });

      } else {
        messages.forEach((message) => {
          this.$emit(message, {
            summary: message.content,
            id: message.id, // dedupes events based on this ID
          });
        });
      }
    }

    // Set the last message ID for the next run
    this._setLastMessageIDs(lastMessageIDs);
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
Discord BotdiscordappThis component uses the Discord Bot app.
GuildguildIdstringSelect a value from the drop down menu.
N/Adb$.service.dbThis component uses $.service.db to maintain state between component invocations.
Channelschannelsstring[]Select a value from the drop down menu.
Emit messages as a single eventemitEventsInBatchboolean

If true, all messages are emitted as an array, within a single Pipedream event. Defaults to false, emitting each Discord message as its own event in Pipedream

timer$.interface.timer

Trigger Authentication

Discord Bot uses API keys for authentication. When you connect your Discord Bot account, Pipedream securely stores the keys so you can easily authenticate to Discord Bot APIs in both code and no-code steps.

This app allows you to use the Discord API using your own Discord bot. If you don't want to use a custom bot, and you just need to use the Discord API, exit this screen and use the Discord app, instead.


If you want to use your own Discord bot, but haven't created one yet, see these instructions or watch this video. You'll need to add this bot to your server(s) to make successful API requests.

Once you've created your bot, you'll find the Bot token within the Bot section of your app. Enter that token below.

About Discord Bot

Use this app to interact with the Discord API using a bot in your account

Action

Description:Inserts one record in the specified table.
Version:0.1.1
Key:servicenow-create-table-record

Action Code

// legacy_hash_id: a_k6irW7
import { axios } from "@pipedream/platform";

export default {
  key: "servicenow-create-table-record",
  name: "Create Table Record",
  description: "Inserts one record in the specified table.",
  version: "0.1.1",
  type: "action",
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    },
    table_name: {
      type: "string",
      description: "The name of the table where the record will be created.",
    },
    table_record: {
      type: "object",
      description: "The table record object. Use name-value pairs for each field of the record.",
    },
    api_version: {
      type: "string",
      description: "API version number. Version numbers identify the endpoint version that a URI accesses. By specifying a version number in your URIs, you can ensure that future updates to the REST API do not negatively impact your integration. Use `lastest` to use the latest REST endpoint for your instance version.",
      optional: true,
      options: [
        "lastest",
        "v1",
        "v2",
      ],
    },
    request_format: {
      type: "string",
      description: "Format of REST request body",
      optional: true,
      options: [
        "application/json",
        "application/xml",
      ],
    },
    response_format: {
      type: "string",
      description: "Format of REST response body.",
      optional: true,
      options: [
        "application/json",
        "application/xml",
      ],
    },
    x_no_response_body: {
      type: "boolean",
      description: "By default, responses include body content detailing the modified record. Set this request header to true to suppress the response body.",
      optional: true,
    },
    sysparm_display_value: {
      type: "string",
      description: "Return field display values (true), actual values (false), or both (all) (default: false).",
      optional: true,
      options: [
        "true",
        "false",
        "all",
      ],
    },
    sysparm_exclude_reference_link: {
      type: "boolean",
      description: "Flag that indicates whether to exclude Table API links for reference fields.\n* `true`: Exclude Table API links for reference fields.\n* `false`: Include Table API links for reference fields.",
      optional: true,
    },
    sysparm_fields: {
      type: "string",
      description: "A comma-separated list of fields to return in the response.",
      optional: true,
    },
    sysparm_input_display_value: {
      type: "boolean",
      description: "Flag that indicates whether to set field values using the display value or the actual value.\n* `true`: Treats input values as display values and they are manipulated so they can be stored properly in the database.\n* `false`: Treats input values as actual values and stored them in the database without manipulation.",
      optional: true,
    },
    sysparm_view: {
      type: "string",
      description: "Render the response according to the specified UI view (overridden by sysparm_fields).",
      optional: true,
      options: [
        "desktop",
        "mobile",
        "both",
      ],
    },
  },
  async run({ $ }) {
  // See the API docs: https://docs.servicenow.com/bundle/paris-application-development/page/integrate/inbound-rest/concept/c_TableAPI.html#table-POST

    if (!this.table_name || !this.table_record) {
      throw new Error("Must provide table_name, and table_record parameters.");
    }

    var apiVersion = "";
    if (this.api_version == "v1" || this.api_version == "v2") {
      apiVersion = this.api_version + "/";
    }

    return await axios($, {
      method: "post",
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/${apiVersion}table/${this.table_name}`,
      headers: {
        "Authorization": `Bearer ${this.servicenow.$auth.oauth_access_token}`,
        "Accept": this.request_format || "application/json",
        "Content-Type": this.response_format || "application/json",
        "X-no-response-body": this.x_no_response_body,
      },
      params: {
        sysparm_display_value: this.sysparm_display_value,
        sysparm_exclude_reference_link: this.sysparm_exclude_reference_link,
        sysparm_fields: this.sysparm_fields,
        sysparm_input_display_value: this.sysparm_input_display_value,
        sysparm_view: this.sysparm_view,
      },
      data: this.table_record,
    });
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
ServiceNowservicenowappThis component uses the ServiceNow app.
table_nametable_namestring

The name of the table where the record will be created.

table_recordtable_recordobject

The table record object. Use name-value pairs for each field of the record.

api_versionapi_versionstringSelect a value from the drop down menu:lastestv1v2
request_formatrequest_formatstringSelect a value from the drop down menu:application/jsonapplication/xml
response_formatresponse_formatstringSelect a value from the drop down menu:application/jsonapplication/xml
x_no_response_bodyx_no_response_bodyboolean

By default, responses include body content detailing the modified record. Set this request header to true to suppress the response body.

sysparm_display_valuesysparm_display_valuestringSelect a value from the drop down menu:truefalseall
sysparm_exclude_reference_linksysparm_exclude_reference_linkboolean

Flag that indicates whether to exclude Table API links for reference fields.

  • true: Exclude Table API links for reference fields.
  • false: Include Table API links for reference fields.
sysparm_fieldssysparm_fieldsstring

A comma-separated list of fields to return in the response.

sysparm_input_display_valuesysparm_input_display_valueboolean

Flag that indicates whether to set field values using the display value or the actual value.

  • true: Treats input values as display values and they are manipulated so they can be stored properly in the database.
  • false: Treats input values as actual values and stored them in the database without manipulation.
sysparm_viewsysparm_viewstringSelect a value from the drop down menu:desktopmobileboth

Action Authentication

ServiceNow uses OAuth authentication. When you connect your ServiceNow account, Pipedream will open a popup window where you can sign into ServiceNow and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any ServiceNow API.

Pipedream requests the following authorization scopes when you connect your account:

About ServiceNow

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