← Discord Bot + ServiceNow integrations

Create Table Record with ServiceNow API on New Guild Member from Discord Bot API

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New Guild Member from the Discord Bot API
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Create Table Record with the ServiceNow API
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Getting Started

This integration creates a workflow with a Discord Bot trigger and ServiceNow action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Guild Member trigger
    1. Connect your Discord Bot account
    2. Select a Guild
    3. Configure timer
  3. Configure the Create Table Record action
    1. Connect your ServiceNow account
    2. Configure table_name
    3. Configure table_record
    4. Optional- Select a api_version
    5. Optional- Select a request_format
    6. Optional- Select a response_format
    7. Optional- Configure x_no_response_body
    8. Optional- Select a sysparm_display_value
    9. Optional- Configure sysparm_exclude_reference_link
    10. Optional- Configure sysparm_fields
    11. Optional- Configure sysparm_input_display_value
    12. Optional- Select a sysparm_view
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event for every member added to a guild. [See docs here](https://discord.com/developers/docs/resources/guild#list-guild-members)
Version:0.1.3
Key:discord_bot-new-guild-member

Discord Bot Overview

The Pipedream Discord app enables you to build event-driven workflows that interact with the Discord API. When you authorize the Pipedream app's access to your guilds, you can use Pipedream workflows to perform common Discord actions, or write your own code against the Discord API.

Trigger Code

import { DEFAULT_POLLING_SOURCE_TIMER_INTERVAL } from "@pipedream/platform";
import common from "../common.mjs";

export default {
  ...common,
  key: "discord_bot-new-guild-member",
  name: "New Guild Member",
  description: "Emit new event for every member added to a guild. [See docs here](https://discord.com/developers/docs/resources/guild#list-guild-members)",
  type: "source",
  dedupe: "unique",
  version: "0.1.3",
  props: {
    ...common.props,
    db: "$.service.db",
    timer: {
      type: "$.interface.timer",
      default: {
        intervalSeconds: DEFAULT_POLLING_SOURCE_TIMER_INTERVAL,
      },
    },
  },
  async run({ $ }) {
    const { guildId } = this;
    const params = {
      limit: 100,
      after: this._getLastMemberID(),
    };

    while (true) {
      const members = await this.discord.getGuildMembers({
        $,
        guildId,
        params,
      });

      if (members.length === 0) {
        return;
      }

      for (const member of members) {
        const {
          user,
          joined_at: joinedAt,
        } = member;

        params.after = user.id;
        if (user.bot) continue;

        this.$emit(member, {
          summary: `New member: ${user.username}`,
          id: user.id,
          ts: Date.parse(joinedAt),
        });
      }

      this._setLastMemberID(params.after);
    }
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
Discord BotdiscordappThis component uses the Discord Bot app.
GuildguildIdstringSelect a value from the drop down menu.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
timer$.interface.timer

Trigger Authentication

Discord Bot uses API keys for authentication. When you connect your Discord Bot account, Pipedream securely stores the keys so you can easily authenticate to Discord Bot APIs in both code and no-code steps.

This app allows you to use the Discord API using your own Discord bot. If you don't want to use a custom bot, and you just need to use the Discord API, exit this screen and use the Discord app, instead.


If you want to use your own Discord bot, but haven't created one yet, see these instructions or watch this video. You'll need to add this bot to your server(s) to make successful API requests.

Once you've created your bot, you'll find the Bot token within the Bot section of your app. Enter that token below.

About Discord Bot

Use this app to interact with the Discord API using a bot in your account

Action

Description:Inserts one record in the specified table.
Version:0.1.1
Key:servicenow-create-table-record

ServiceNow Overview

Using the ServiceNow API, you can build a variety of powerful applications that
help you extend and enhance the capabilities of your ServiceNow implementation.
The possibilities are endless! You can:

  • Create custom pages and widgets that provide additional functionality and
    data visualizations tailored to your needs
  • Automate user and business processes with the help of integration tools
  • Streamline production deployments and drive up efficiency with workflow
    systems
  • Develop custom plugins to facilitate data exchange with other systems
  • Leverage machine learning to extract knowledge from large data sets and
    create predictive models
  • Create interactive chatbots for providing support or collecting feedback
  • Generate custom reports for tracking performance and resource utilization
  • And much more!

No matter whether you are looking to extend existing features or build
something totally new, the ServiceNow API offers the perfect solution!

Getting Started

Before you can use the ServiceNow REST API from a workflow, you need to configure an OAuth app in your ServiceNow instance that will grant access tokens to your users and authenticate requests to its REST API.

  1. In your ServiceNow instance, visit the Application Registry and create a new app, choosing the Create an OAuth API endpoint for external clients option.
  2. Name it something memorable, then leave every other field blank or keep the defaults, except for the Redirect URL, which should be: https://api.pipedream.com/connect/oauth/oa_g2oiqA/callback. Your app should look something like this:
ServiceNow OAuth app config
  1. Next, you'll need to copy the client ID and secret generated in Step 2, and add another app. This time, select the option to Connect to a third party OAuth Provider.
  2. Name this app something like Pipedream OAuth Validator, and add the client ID / secret from Step 2. Change the grant type to Authorization Code, and set the Token URL to oauth_token.do (without any hostname, this refers to the current instance). Finally, add the same Redirect URL as you did above: https://api.pipedream.com/connect/oauth/oa_g2oiqA/callback. This app's configuration should look something like this when complete:
ServiceNow OAuth validator app config
  1. Visit https://pipedream.com/accounts, and click the button labeled Click Here to Connect An App in the top-right. In the modal that appears, search for ServiceNow and select it. You'll be prompted to enter the client ID and client secret from Step 2 above, as well as the name of your instance. The instance name is the host portion of your instance's URL: that is, the dev98042 in https://dev98042.service-now.com/.
Pipedream app config
  1. Press Connect in the bottom-right of the modal. This should open up a new window asking you to login to your ServiceNow instance. This authorizes Pipedream's access to your ServiceNow account, and you should be ready to connect to your instance's REST API!

Collectively, the two apps you configured in your ServiceNow instance allow your instance to issue new OAuth access tokens for the user who authenticated in Step 6. This allows Pipedream to retrieve a fresh access token before it makes requests to the ServiceNow REST API.

ServiceNow Authorization Reference

This ServiceNow doc describes the general flow we ask you to implement above. In that doc, the app you create in Step 2 is referred to as the client application, and the app in Step 4 is referred to as the OAuth provider application registry record.

Action Code

// legacy_hash_id: a_k6irW7
import { axios } from "@pipedream/platform";

export default {
  key: "servicenow-create-table-record",
  name: "Create Table Record",
  description: "Inserts one record in the specified table.",
  version: "0.1.1",
  type: "action",
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    },
    table_name: {
      type: "string",
      description: "The name of the table where the record will be created.",
    },
    table_record: {
      type: "object",
      description: "The table record object. Use name-value pairs for each field of the record.",
    },
    api_version: {
      type: "string",
      description: "API version number. Version numbers identify the endpoint version that a URI accesses. By specifying a version number in your URIs, you can ensure that future updates to the REST API do not negatively impact your integration. Use `lastest` to use the latest REST endpoint for your instance version.",
      optional: true,
      options: [
        "lastest",
        "v1",
        "v2",
      ],
    },
    request_format: {
      type: "string",
      description: "Format of REST request body",
      optional: true,
      options: [
        "application/json",
        "application/xml",
      ],
    },
    response_format: {
      type: "string",
      description: "Format of REST response body.",
      optional: true,
      options: [
        "application/json",
        "application/xml",
      ],
    },
    x_no_response_body: {
      type: "boolean",
      description: "By default, responses include body content detailing the modified record. Set this request header to true to suppress the response body.",
      optional: true,
    },
    sysparm_display_value: {
      type: "string",
      description: "Return field display values (true), actual values (false), or both (all) (default: false).",
      optional: true,
      options: [
        "true",
        "false",
        "all",
      ],
    },
    sysparm_exclude_reference_link: {
      type: "boolean",
      description: "Flag that indicates whether to exclude Table API links for reference fields.\n* `true`: Exclude Table API links for reference fields.\n* `false`: Include Table API links for reference fields.",
      optional: true,
    },
    sysparm_fields: {
      type: "string",
      description: "A comma-separated list of fields to return in the response.",
      optional: true,
    },
    sysparm_input_display_value: {
      type: "boolean",
      description: "Flag that indicates whether to set field values using the display value or the actual value.\n* `true`: Treats input values as display values and they are manipulated so they can be stored properly in the database.\n* `false`: Treats input values as actual values and stored them in the database without manipulation.",
      optional: true,
    },
    sysparm_view: {
      type: "string",
      description: "Render the response according to the specified UI view (overridden by sysparm_fields).",
      optional: true,
      options: [
        "desktop",
        "mobile",
        "both",
      ],
    },
  },
  async run({ $ }) {
  // See the API docs: https://docs.servicenow.com/bundle/paris-application-development/page/integrate/inbound-rest/concept/c_TableAPI.html#table-POST

    if (!this.table_name || !this.table_record) {
      throw new Error("Must provide table_name, and table_record parameters.");
    }

    var apiVersion = "";
    if (this.api_version == "v1" || this.api_version == "v2") {
      apiVersion = this.api_version + "/";
    }

    return await axios($, {
      method: "post",
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/${apiVersion}table/${this.table_name}`,
      headers: {
        "Authorization": `Bearer ${this.servicenow.$auth.oauth_access_token}`,
        "Accept": this.request_format || "application/json",
        "Content-Type": this.response_format || "application/json",
        "X-no-response-body": this.x_no_response_body,
      },
      params: {
        sysparm_display_value: this.sysparm_display_value,
        sysparm_exclude_reference_link: this.sysparm_exclude_reference_link,
        sysparm_fields: this.sysparm_fields,
        sysparm_input_display_value: this.sysparm_input_display_value,
        sysparm_view: this.sysparm_view,
      },
      data: this.table_record,
    });
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
ServiceNowservicenowappThis component uses the ServiceNow app.
table_nametable_namestring

The name of the table where the record will be created.

table_recordtable_recordobject

The table record object. Use name-value pairs for each field of the record.

api_versionapi_versionstringSelect a value from the drop down menu:lastestv1v2
request_formatrequest_formatstringSelect a value from the drop down menu:application/jsonapplication/xml
response_formatresponse_formatstringSelect a value from the drop down menu:application/jsonapplication/xml
x_no_response_bodyx_no_response_bodyboolean

By default, responses include body content detailing the modified record. Set this request header to true to suppress the response body.

sysparm_display_valuesysparm_display_valuestringSelect a value from the drop down menu:truefalseall
sysparm_exclude_reference_linksysparm_exclude_reference_linkboolean

Flag that indicates whether to exclude Table API links for reference fields.

  • true: Exclude Table API links for reference fields.
  • false: Include Table API links for reference fields.
sysparm_fieldssysparm_fieldsstring

A comma-separated list of fields to return in the response.

sysparm_input_display_valuesysparm_input_display_valueboolean

Flag that indicates whether to set field values using the display value or the actual value.

  • true: Treats input values as display values and they are manipulated so they can be stored properly in the database.
  • false: Treats input values as actual values and stored them in the database without manipulation.
sysparm_viewsysparm_viewstringSelect a value from the drop down menu:desktopmobileboth

Action Authentication

ServiceNow uses OAuth authentication. When you connect your ServiceNow account, Pipedream will open a popup window where you can sign into ServiceNow and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any ServiceNow API.

Pipedream requests the following authorization scopes when you connect your account:

About ServiceNow

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