← ByteForms + Twilio integrations

Get Call with Twilio API on New Submission from ByteForms API

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New Submission from the ByteForms API
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Get Call with the Twilio API
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Getting Started

This integration creates a workflow with a ByteForms trigger and Twilio action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Submission trigger
    1. Connect your ByteForms account
    2. Configure timer
    3. Select a Form ID
  3. Configure the Get Call action
    1. Connect your Twilio account
    2. Select a Call ID
    3. Optional- Configure Include Transcripts
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a user submission to a form occurs. [See the documentation](https://forms.bytesuite.io/docs/api#endpoints)
Version:0.0.1
Key:byteforms-new-submission

Trigger Code

import byteforms from "../../byteforms.app.mjs";
import { DEFAULT_POLLING_SOURCE_TIMER_INTERVAL } from "@pipedream/platform";
import sampleEmit from "./test-event.mjs";

export default {
  key: "byteforms-new-submission",
  name: "New Submission",
  description: "Emit new event when a user submission to a form occurs. [See the documentation](https://forms.bytesuite.io/docs/api#endpoints)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  props: {
    byteforms,
    db: "$.service.db",
    timer: {
      type: "$.interface.timer",
      default: {
        intervalSeconds: DEFAULT_POLLING_SOURCE_TIMER_INTERVAL,
      },
    },
    formId: {
      propDefinition: [
        byteforms,
        "formId",
      ],
    },
  },
  hooks: {
    async deploy() {
      await this.processEvent(25);
    },
  },
  methods: {
    _getLastCreated() {
      return this.db.get("lastCreated") || 0;
    },
    _setLastCreated(lastCreated) {
      this.db.set("lastCreated", lastCreated);
    },
    generateMeta(submission) {
      return {
        id: submission.id,
        summary: `New Form Submission: ${submission.id}`,
        ts: Date.parse(submission.created_at),
      };
    },
    async getSubmissions(max, lastCreated, params) {
      const submissions = [];
      do {
        const {
          cursor, data = [],
        } = await this.byteforms.listFormResponses({
          formId: this.formId,
          params,
        });
        if (!data?.length) {
          return submissions;
        }
        for (const item of data) {
          const ts = Date.parse(item.created_at);
          if (ts >= lastCreated) {
            submissions.push(item);
            if (max && submissions.length >= max) {
              return submissions;
            }
          } else {
            return submissions;
          }
        }
        params.after = cursor?.after;
      } while (params.after);
      return submissions;
    },
    async processEvent(max) {
      const lastCreated = this._getLastCreated();
      const params = {
        order: "desc",
      };
      const submissions = await this.getSubmissions(max, lastCreated, params);
      if (!submissions?.length) {
        return;
      }
      this._setLastCreated(Date.parse(submissions[0].created_at));
      submissions.forEach((submission) => {
        const meta = this.generateMeta(submission);
        this.$emit(submission, meta);
      });
    },
  },
  async run() {
    await this.processEvent();
  },
  sampleEmit,
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
ByteFormsbyteformsappThis component uses the ByteForms app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
timer$.interface.timer
Form IDformIdstringSelect a value from the drop down menu.

Trigger Authentication

ByteForms uses API keys for authentication. When you connect your ByteForms account, Pipedream securely stores the keys so you can easily authenticate to ByteForms APIs in both code and no-code steps.

About ByteForms

All-in-one solution for form creation, submission management, and data integration.

Action

Description:Return call resource of an individual call. [See the documentation](https://www.twilio.com/docs/voice/api/call-resource#fetch-a-call-resource)
Version:0.1.4
Key:twilio-get-call

Twilio Overview

Twilio's API on Pipedream opens up a multitude of communication capabilities, allowing you to build robust, scalable, and automated workflows. With Twilio, you can send and receive SMS and MMS messages, make voice calls, and perform other communication functions programmatically. Leveraging Pipedream's seamless integration, you can connect these communications features with hundreds of other services to automate notifications, streamline customer interactions, and enhance operational efficiency.

Action Code

import twilio from "../../twilio.app.mjs";
import { callToString } from "../../common/utils.mjs";

export default {
  key: "twilio-get-call",
  name: "Get Call",
  description: "Return call resource of an individual call. [See the documentation](https://www.twilio.com/docs/voice/api/call-resource#fetch-a-call-resource)",
  version: "0.1.4",
  type: "action",
  props: {
    twilio,
    sid: {
      propDefinition: [
        twilio,
        "sid",
      ],
      optional: false,
    },
    includeTranscripts: {
      type: "boolean",
      label: "Include Transcripts",
      description: "Set to `true` to include recording transcript(s) if available",
      optional: true,
    },
  },
  methods: {
    async getTranscripts(callSid) {
      const transcripts = [];
      const recordings = await this.twilio.listRecordings({
        callSid,
      });
      for (const recording of recordings) {
        const recordingTranscripts = await this.getRecordingTranscripts(recording.sid);
        if (recordingTranscripts?.length) {
          transcripts.push(...recordingTranscripts);
        }
      }
      return transcripts;
    },
    async getRecordingTranscripts(sourceSid) {
      const transcripts = await this.twilio.listTranscripts({
        sourceSid,
      });
      const results = [];
      for (const transcript of transcripts) {
        const {
          sentences, transcript: fullTranscript,
        } = await this.twilio.getSentences(transcript.sid);
        results.push({
          ...transcript,
          _version: undefined,
          sentences,
          transcript: fullTranscript,
        });
      }
      return results;
    },
  },
  async run({ $ }) {
    let resp = await this.twilio.getCall(this.sid);

    if (this.includeTranscripts) {
      const transcripts = await this.getTranscripts(this.sid);
      if (transcripts?.length) {
        resp = {
          ...resp,
          _version: undefined,
          transcripts,
        };
      }
    }

    $.export("$summary", `Successfully fetched the call, "${callToString(resp)}"`);
    return resp;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
TwiliotwilioappThis component uses the Twilio app.
Call IDsidstringSelect a value from the drop down menu.
Include TranscriptsincludeTranscriptsboolean

Set to true to include recording transcript(s) if available

Action Authentication

Twilio uses API keys for authentication. When you connect your Twilio account, Pipedream securely stores the keys so you can easily authenticate to Twilio APIs in both code and no-code steps.

To connect your Twilio account to Pipedream,

API Key and API Key SID

First, create an API key in Twilio.

  • There are three types of keys: Main, Standard, and Restricted. You'll need a Main key to interact with certain API endpoints, like /Accounts.
  • If you don't need to interact with those endpoints, you can use a Standard or Restricted key.

After creating your key, you'll see fields for Sid and Secret. Enter those in the fields below.

Account SID and Auth Token

Visit your Twilio Dashboard. You'll see your Account SID and Auth Token under Account info.

About Twilio

Twilio is a cloud communications platform for building SMS, Voice & Messaging applications on an API built for global scale.

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