Find Message with Slack API on New User from Totango API

Pipedream makes it easy to connect APIs for Slack, Totango and 2,200+ other apps remarkably fast.

Trigger workflow on

New User from the Totango API

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Find Message with the Slack API

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Getting Started#

This integration creates a workflow with a Totango trigger and Slack action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New User trigger
1. Connect your Totango account
2. Configure timer
Configure the Find Message action
1. Connect your Slack account
2. Configure Query
3. Optional- Select a Team
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New User on Totango

Description:Emit new event for each created user. [See the docs](https://support.totango.com/hc/en-us/articles/204174135-Search-API-accounts-and-users-)

Version:0.0.3

Key:totango-new-user

View on GitHub

Totango Overview#

The Totango API taps into the realm of customer success, offering intricate data on customer interactions and health scores. This API is a gateway for syncing customer data, tracking events, and constructing a responsive and personalized customer journey. Utilize Pipedream's capabilities to connect Totango to a myriad of other apps, creating automated workflows that enhance customer insights, trigger actions based on customer status, and streamline communication across platforms.

Trigger Code#

import common from "../common/common.mjs";

export default {
  ...common,
  name: "New User",
  version: "0.0.3",
  key: "totango-new-user",
  description: "Emit new event for each created user. [See the docs](https://support.totango.com/hc/en-us/articles/204174135-Search-API-accounts-and-users-)",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    emitEvent(data) {
      this.$emit(data, {
        id: data.id,
        summary: `New user with id ${data.id}`,
        ts: data[this.getTimestampKey()],
      });
    },
    getResourceMethod() {
      return this.totango.searchUsers;
    },
    getTerms(lastCreated = 0) {
      return `{ "type":"date", "term" : "first_activity_time", "gte" : ${lastCreated}}`;
    },
    getTimestampKey() {
      return "first_activity_time";
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Totango	`totango`	`app`	This component uses the Totango app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
	`timer`	`$.interface.timer`

Trigger Authentication#

Totango uses API keys for authentication. When you connect your Totango account, Pipedream securely stores the keys so you can easily authenticate to Totango APIs in both code and no-code steps.

To find your API key, login to Totango and go to your user profile (click your initials on the top-right), your API key is located in the Integration tab.

About Totango#

Customer Success Software

Action#

Find Message on Slack

Description:Find a Slack message. [See the documentation](https://api.slack.com/methods/search.messages)

Version:0.0.19

Key:slack-find-message

View on GitHub

Slack Overview#

The Pipedream Slack app enables you to build event-driven workflows that interact with the Slack API. Once you authorize the Pipedream app's access to your workspace, you can use Pipedream workflows to perform common Slack actions or write your own code against the Slack API.

The Pipedream Slack app is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.

Automate posting updates to your team channels
Create a bot to answer common questions
Integrate with your existing tools and services
And much more!

Action Code#

import slack from "../../slack.app.mjs";

export default {
  key: "slack-find-message",
  name: "Find Message",
  description: "Find a Slack message. [See the documentation](https://api.slack.com/methods/search.messages)",
  version: "0.0.19",
  type: "action",
  props: {
    slack,
    query: {
      propDefinition: [
        slack,
        "query",
      ],
    },
    teamId: {
      propDefinition: [
        slack,
        "team",
      ],
      optional: true,
    },
  },
  async run({ $ }) {
    const matches = [];
    const params = {
      query: this.query,
      team_id: this.teamId,
      page: 1,
    };
    let hasMore;

    do {
      const { messages } = await this.slack.searchMessages(params);
      matches.push(...messages.matches);
      hasMore = messages?.length;
      params.page++;
    } while (hasMore);

    $.export("$summary", `Found ${matches.length} matching message${matches.length === 1
      ? ""
      : "s"}`);

    return matches;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Slack	`slack`	`app`	This component uses the Slack app.
Query	`query`	`string`	Search query.
Team	`teamId`	`string`	Select a value from the drop down menu.

Action Authentication#

Slack uses OAuth authentication. When you connect your Slack account, Pipedream will open a popup window where you can sign into Slack and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Slack API.

Pipedream requests the following authorization scopes when you connect your account:

bookmarks:writecalls:readcalls:writechannels:historychannels:readchannels:writednd:readdnd:writeemoji:readfiles:readgroups:historygroups:readgroups:writeim:historyim:readim:writelinks:readlinks:writempim:historympim:readmpim:writepins:readpins:writereactions:readreactions:writereminders:readreminders:writeremote_files:readremote_files:sharestars:readstars:writeteam:readusergroups:readusergroups:writeusers:readusers:read.emailusers:writechat:write:botchat:write:usercommandsfiles:write:userusers.profile:writeusers.profile:readsearch:read

About Slack#

Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.

More Ways to Connect Slack + Totango#

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Pipedream makes it easy to connect APIs for Slack, Totango and 2,200+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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