Totango

Customer Success Software

Integrate the Totango API with the Slack API

Setup the Totango API trigger to run a workflow which integrates with the Slack API. Pipedream's integration platform allows you to integrate Totango and Slack remarkably fast. Free for developers.

Send Message to a Public Channel with Slack API on New Account from Totango API
Totango + Slack
 
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Send Message to a Public Channel with Slack API on New Task Created from Totango API
Totango + Slack
 
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Send Message to a Public Channel with Slack API on New User from Totango API
Totango + Slack
 
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Send Message to a Private Channel with Slack API on New Account from Totango API
Totango + Slack
 
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Send Message to a Private Channel with Slack API on New Task Created from Totango API
Totango + Slack
 
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New Account from the Totango API

Emit new event for each created account. See the docs

 
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New Message In Channels (Instant) from the Slack API

Emit new event when a new message is posted to one or more channels

 
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New Task Created from the Totango API

Emit new event for each created task. See the docs

 
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New User from the Totango API

Emit new event for each created user. See the docs

 
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New Direct Message (Instant) from the Slack API

Emit new event when a message was posted in a direct message channel

 
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Send Message to a Public Channel with the Slack API

Send a message to a public channel and customize the name and avatar of the bot that posts the message. See postMessage or scheduleMessage docs here

 
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Send Message to a Private Channel with the Slack API

Send a message to a private channel and customize the name and avatar of the bot that posts the message. See postMessage or scheduleMessage docs here

 
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Send a Direct Message with the Slack API

Send a direct message to a single user. See postMessage or scheduleMessage docs here

 
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Build and Send a Block Kit Message (Beta) with the Slack API

Configure custom blocks and send to a channel, group, or user. See Slack's docs for more info.

 
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Reply to a Message Thread with the Slack API

Send a message as a threaded reply. See postMessage or scheduleMessage docs here

 
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Overview of Totango

The Totango API taps into the realm of customer success, offering intricate data on customer interactions and health scores. This API is a gateway for syncing customer data, tracking events, and constructing a responsive and personalized customer journey. Utilize Pipedream's capabilities to connect Totango to a myriad of other apps, creating automated workflows that enhance customer insights, trigger actions based on customer status, and streamline communication across platforms.

Connect Totango

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    totango: {
      type: "app",
      app: "totango",
    }
  },
  async run({steps, $}) {
    const data = {
      "query": `{"terms":[],"count":1000,"offset":0,"fields":[],"scope":"all"}`,
    }
    return await axios($, {
      method: "post",
      url: `https://api.totango.com/api/v1/search/users`,
      headers: {
        "app-token": `${this.totango.$auth.api_key}`,
      },
      data,
    })
  },
})

Overview of Slack

The Pipedream Slack app enables you to build event-driven workflows that interact with the Slack API. When you authorize the Pipedream app's access to your workspace, you can use Pipedream workflows to perform common Slack actions, or write your own code against the Slack API.

The Pipedream Slack app is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.

  • Automate posting updates to your team channels
  • Create a bot to answer common questions
  • Integrate with your existing tools and services
  • And much more!

Connect Slack

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    slack: {
      type: "app",
      app: "slack",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://slack.com/api/users.profile.get`,
      headers: {
        Authorization: `Bearer ${this.slack.$auth.oauth_access_token}`,
      },
    })
  },
})
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