← Trengo + GitHub integrations

Create Issue with GitHub API on New Internal Note Event from Trengo API

Pipedream makes it easy to connect APIs for GitHub, Trengo and 1400+ other apps remarkably fast.

Trigger workflow on
New Internal Note Event from the Trengo API
Next, do this
Create Issue with the GitHub API
No credit card required
Into to Pipedream
Watch us build a workflow
Watch us build a workflow
7 min
Watch now ➜

Trusted by 500,000+ developers from startups to Fortune 500 companies

Adyen logo
Brex logo
Carta logo
Checkr logo
Chameleon logo
DevRev logo
LinkedIn logo
Netflix logo
New Relic logo
OnDeck logo
Replicated logo
Scale AI logo
Teamwork logo
Warner Bros. logo
Xendit logo

Developers Pipedream

Getting Started

This integration creates a workflow with a Trengo trigger and GitHub action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Internal Note Event trigger
    1. Connect your Trengo account
  3. Configure the Create Issue action
    1. Connect your GitHub account
    2. Select a Repository
    3. Configure Title
    4. Optional- Configure Body
    5. Optional- Select one or more Labels
    6. Optional- Select one or more Assignees
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new events when a internal note added. [See the docs here](https://developers.trengo.com/docs/webhooks)
Version:0.0.1
Key:trengo-new-internal-note

Trengo Overview

You can build amazing customer service experiences by using the Trengo API.
It's the platform to help teams work better together, and offers features to
optimize your customer conversation. For example, you can use Trengo to:

  • Improve customer service by leveraging automation for fast and personalized
    responses
  • Increase efficiency by optimizing operational workflows
  • Gather insights from customer conversations to improve customer service
  • Automate conversations like welcome messages and error notifications
  • Filter and manage incoming conversations to make sure the right person
    provides the right answers

These are just some of the examples of what you can do with the Trengo API.
With the Trengo platform, you can make sure your customer conversations deliver
the best possible outcomes, consistently.

Trigger Code

import common from "../common/common.mjs";

export default {
  key: "trengo-new-internal-note",
  name: "New Internal Note Event",
  description: "Emit new events when a internal note added. [See the docs here](https://developers.trengo.com/docs/webhooks)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  ...common,
  methods: {
    ...common.methods,
    getMeta(event) {
      return {
        id: event?.body?.message_id ?
          parseInt(event?.body?.message_id) :
          Date.now(),
        ts: Date.now(),
        summary: `New ticket label added event: ${event?.body?.message}`,
      };
    },
    getEvent() {
      return  "NOTE";
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
TrengoappappThis component uses the Trengo app.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.

Trigger Authentication

Trengo uses API keys for authentication. When you connect your Trengo account, Pipedream securely stores the keys so you can easily authenticate to Trengo APIs in both code and no-code steps.

You need a personal access token to access the API and to perform actions on your behalf. Your personal access token needs to be send trough an Authorization Bearer request. See docs.

About Trengo

Customer service software

Action

Description:Create a new issue in a Gihub repo. [See docs here](https://docs.github.com/en/rest/issues/issues#create-an-issue)
Version:0.2.9
Key:github-create-issue

Action Code

import github from "../../github.app.mjs";

export default {
  key: "github-create-issue",
  name: "Create Issue",
  description: "Create a new issue in a Gihub repo. [See docs here](https://docs.github.com/en/rest/issues/issues#create-an-issue)",
  version: "0.2.9",
  type: "action",
  props: {
    github,
    repoFullname: {
      propDefinition: [
        github,
        "repoFullname",
      ],
    },
    title: {
      label: "Title",
      description: "The title of the issue",
      type: "string",
    },
    body: {
      label: "Body",
      description: "The contents of the issue",
      type: "string",
      optional: true,
    },
    labels: {
      label: "Labels",
      description: "Labels to associate with this issue. NOTE: Only users with push access can set labels for new issues",
      optional: true,
      propDefinition: [
        github,
        "labels",
        (c) => ({
          repoFullname: c.repoFullname,
        }),
      ],
    },
    assignees: {
      label: "Assignees",
      description: "Logins for Users to assign to this issue. NOTE: Only users with push access can set assignees for new issues",
      optional: true,
      propDefinition: [
        github,
        "collaborators",
        (c) => ({
          repoFullname: c.repoFullname,
        }),
      ],
    },
  },
  async run({ $ }) {
    const response = await this.github.createIssue({
      repoFullname: this.repoFullname,
      data: {
        title: this.title,
        body: this.body,
        labels: this.labels,
        assignees: this.assignees,
      },
    });

    $.export("$summary", "Successfully created issue.");

    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
GitHubgithubappThis component uses the GitHub app.
RepositoryrepoFullnamestringSelect a value from the drop down menu.
Titletitlestring

The title of the issue

Bodybodystring

The contents of the issue

Labelslabelsstring[]Select a value from the drop down menu.
Assigneesassigneesstring[]Select a value from the drop down menu.

Action Authentication

GitHub uses OAuth authentication. When you connect your GitHub account, Pipedream will open a popup window where you can sign into GitHub and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any GitHub API.

Pipedream requests the following authorization scopes when you connect your account:

repoadmin:orgadmin:public_keyadmin:org_hookgistprojectnotificationsuserwrite:discussionwrite:packagesread:packagesadmin:repo_hook

About GitHub

Where the world builds software. Millions of developers and companies build, ship, and maintain their software on GitHub—the largest and most advanced development platform in the world.

More Ways to Connect GitHub + Trengo

Create Issue Comment with GitHub API on New Inbound Message Event from Trengo API
Trengo + GitHub
 
Try it
Create Issue with GitHub API on New Inbound Message Event from Trengo API
Trengo + GitHub
 
Try it
Get Issue Assignees with GitHub API on New Inbound Message Event from Trengo API
Trengo + GitHub
 
Try it
Get Repository Content with GitHub API on New Inbound Message Event from Trengo API
Trengo + GitHub
 
Try it
Get Repository with GitHub API on New Inbound Message Event from Trengo API
Trengo + GitHub
 
Try it
New Inbound Message Event from the Trengo API

Emit new events when an inbound message received. See the docs here

 
Try it
New Internal Note Event from the Trengo API

Emit new events when a internal note added. See the docs here

 
Try it
New Outbound Message Event from the Trengo API

Emit new events when an outbound message sent. See the docs here

 
Try it
New Phone Call Ended Event from the Trengo API

Emit new events when an phone call ended. See the docs here

 
Try it
New Phone Call Missed Event from the Trengo API

Emit new events when an phone call missed. See the docs here

 
Try it
Create Contact with the Trengo API

Creates a contact. If a contact with given identifier already exists, returns it. See the docs

 
Try it
Find Contacts with the Trengo API

Finds contacts with the given term. See the docs

 
Try it
Log A Voice Call with the Trengo API

Logs a phone call from external VOIP applications, See the docs

 
Try it
Send A Message with the Trengo API

This action can be used to easily send a message or an email without having to think about contacts or tickets, See the docs

 
Try it
Send A Team Chat Message with the Trengo API

Send a message as a bot in the Team Chat, See the docs

 
Try it

Explore Other Apps

1
-
12
of
1400+
apps by most popular

HTTP / Webhook
HTTP / Webhook
Get a unique URL where you can send HTTP or webhook requests
Node
Node
Anything you can do with Node.js, you can do in a Pipedream workflow. This includes using most of npm's 400,000+ packages.
Schedule
Schedule
Trigger workflows on an interval or cron schedule.
Beta
Python
Python
Anything you can do in Python can be done in a Pipedream Workflow. This includes using any of the 350,000+ PyPi packages available in your Python powered workflows.
Beta
Data Stores
Data Stores
Use Pipedream Data Stores to manage state throughout your workflows.
Telegram Bot
Telegram Bot
Telegram is a cloud-based instant messaging and voice over IP service
OpenAI (ChatGPT)
OpenAI (ChatGPT)
OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular apps like ChatGPT and DALL·E 2.
Google Sheets
Google Sheets
With Google Sheets, you can create, edit, and collaborate wherever you are
Discord
Discord
Use this app to create a Discord source that emits messages from your guild to a Pipedream workflow.
GitHub
GitHub
Where the world builds software. Millions of developers and companies build, ship, and maintain their software on GitHub—the largest and most advanced development platform in the world.
Formatting
Formatting
Pre-built actions to make formatting and manipulating data within your workflows easier.
Slack
Slack
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.