Create Communication with HubSpot API on New Survey Response from Zonka Feedback API

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Trigger workflow on

New Survey Response from the Zonka Feedback API

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Create Communication with the HubSpot API

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Getting Started#

This integration creates a workflow with a Zonka Feedback trigger and HubSpot action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Survey Response trigger
1. Connect your Zonka Feedback account
2. Configure timer
3. Select one or more Survey ID
Configure the Create Communication action
1. Connect your HubSpot account
2. Optional- Select a Associated Object Type
3. Optional- Select a Associated Object
4. Optional- Select a Association Type
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Survey Response on Zonka Feedback

Description:Emit new event for each survey response. [See docs](https://apidocs.zonkafeedback.com/?version=latest#156e4f44-d620-4d70-87f9-9d24462c23a2)

Version:0.0.2

Key:zonka_feedback-new-survey-response

View on GitHub

Zonka Feedback Overview#

Zonka Feedback API allows for the collection and management of customer feedback data. Through Pipedream, you can automate the process of capturing this feedback, analyze the data for insights, and integrate with other services to act on the information collected. With Pipedream's serverless platform, you can create complex workflows that trigger actions in other apps, based on feedback received, without writing extensive code.

Trigger Code#

import zonkaFeedback from "../../zonka_feedback.app.mjs";
import { DEFAULT_POLLING_SOURCE_TIMER_INTERVAL } from "@pipedream/platform";

export default {
  key: "zonka_feedback-new-survey-response",
  name: "New Survey Response",
  description: "Emit new event for each survey response. [See docs](https://apidocs.zonkafeedback.com/?version=latest#156e4f44-d620-4d70-87f9-9d24462c23a2)",
  version: "0.0.2",
  type: "source",
  dedupe: "unique",
  props: {
    zonkaFeedback,
    timer: {
      type: "$.interface.timer",
      default: {
        intervalSeconds: DEFAULT_POLLING_SOURCE_TIMER_INTERVAL,
      },
    },
    surveyIds: {
      type: "string[]",
      propDefinition: [
        zonkaFeedback,
        "surveyId",
      ],
    },
  },
  methods: {
    isRelevant(event) {
      return this.surveyIds.includes(event.surveyId);
    },
    generateMeta(event) {
      const {
        receivedDate: ts,
        id,
        surveyName,
      } = event;
      return {
        id,
        summary: `New response for: ${surveyName}`,
        ts,
      };
    },
    processEvent(event) {
      const meta = this.generateMeta(event);
      this.$emit(event, meta);
    },
  },
  async run() {
    const events = [];
    let page = 1;

    while (true) {
      const responses = await this.zonkaFeedback.getSurveyResponses({
        params: {
          page: page++,
        },
      });
      events.push(...responses);
      if (responses.length < 25) {
        break;
      }
    }

    for (const event of events) {
      this.isRelevant(event) && this.processEvent(event);
    }
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Zonka Feedback	`zonkaFeedback`	`app`	This component uses the Zonka Feedback app.
	`timer`	`$.interface.timer`
Survey ID	`surveyIds`	`string[]`	Select a value from the drop down menu.

Trigger Authentication#

Zonka Feedback uses API keys for authentication. When you connect your Zonka Feedback account, Pipedream securely stores the keys so you can easily authenticate to Zonka Feedback APIs in both code and no-code steps.

To access the APIs you need a valid Auth Token.

Sign into your Zonka Feedback account
Navigate to Company Settings > Developers > API
Select API
Click "Generate Token" to create your auth token

About Zonka Feedback#

Zonka Feedback is a multi-channel feedback system and survey app with actionable insights, real-time reporting and collaborative inbox.

Action#

Create Communication on HubSpot

Description:Create a WhatsApp, LinkedIn, or SMS message. [See the documentation](https://developers.hubspot.com/beta-docs/reference/api/crm/engagements/communications/v3#post-%2Fcrm%2Fv3%2Fobjects%2Fcommunications)

Version:0.0.1

Key:hubspot-create-communication

View on GitHub

HubSpot Overview#

The HubSpot API enables developers to integrate into HubSpots CRM, CMS, Conversations, and other features. It allows for automated management of contacts, companies, deals, and marketing campaigns, enabling custom workflows, data synchronization, and task automation. This streamlines operations and boosts customer engagement, with real-time updates for rapid response to market changes.

Action Code#

import common from "../common/common-create.mjs";
import appProp from "./common-app-prop.mjs";
import { ConfigurationError } from "@pipedream/platform";
import { ASSOCIATION_CATEGORY } from "../../common/constants.mjs";

export default {
  ...common,
  key: "hubspot-create-communication",
  name: "Create Communication",
  description: "Create a WhatsApp, LinkedIn, or SMS message. [See the documentation](https://developers.hubspot.com/beta-docs/reference/api/crm/engagements/communications/v3#post-%2Fcrm%2Fv3%2Fobjects%2Fcommunications)",
  version: "0.0.1",
  type: "action",
  props: {
    ...appProp.props,
    toObjectType: {
      propDefinition: [
        appProp.props.hubspot,
        "objectType",
      ],
      label: "Associated Object Type",
      description: "Type of object the communication is being associated with",
      optional: true,
    },
    toObjectId: {
      propDefinition: [
        appProp.props.hubspot,
        "objectId",
        (c) => ({
          objectType: c.toObjectType,
        }),
      ],
      label: "Associated Object",
      description: "ID of object the communication is being associated with",
      optional: true,
    },
    associationType: {
      propDefinition: [
        appProp.props.hubspot,
        "associationType",
        (c) => ({
          fromObjectType: "communications",
          toObjectType: c.toObjectType,
        }),
      ],
      description: "A unique identifier to indicate the association type between the communication and the other object",
      optional: true,
    },
  },
  methods: {
    ...common.methods,
    getObjectType() {
      return "communications";
    },
  },
  async run({ $ }) {
    const {
      hubspot,
      /* eslint-disable no-unused-vars */
      toObjectType,
      toObjectId,
      associationType,
      getObjectType,
      ...properties
    } = this;

    if ((toObjectId && !associationType) || (!toObjectId && associationType)) {
      throw new ConfigurationError("Both `toObjectId` and `associationType` must be entered");
    }

    const response = await hubspot.createObject({
      $,
      objectType: getObjectType(),
      data: {
        associations: toObjectId
          ? [
            {
              types: [
                {
                  associationTypeId: associationType,
                  associationCategory: ASSOCIATION_CATEGORY.HUBSPOT_DEFINED,
                },
              ],
              to: {
                id: toObjectId,
              },
            },
          ]
          : undefined,
        properties: {
          ...properties,
          hs_communication_logged_from: "CRM",
        },
      },
    });

    $.export("$summary", `Successfully created communication with ID ${response.id}`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
HubSpot	`hubspot`	`app`	This component uses the HubSpot app.
Associated Object Type	`toObjectType`	`string`	Select a value from the drop down menu.
Associated Object	`toObjectId`	`string`	Select a value from the drop down menu.
Association Type	`associationType`	`string`	Select a value from the drop down menu.

Action Authentication#

HubSpot uses OAuth authentication. When you connect your HubSpot account, Pipedream will open a popup window where you can sign into HubSpot and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any HubSpot API.

Pipedream requests the following authorization scopes when you connect your account:

business-intelligencecrm.lists.readcrm.lists.writecrm.objects.companies.readcrm.objects.companies.writecrm.objects.contacts.readcrm.objects.contacts.writecrm.objects.deals.readcrm.objects.deals.writecrm.objects.quotes.readcrm.objects.quotes.writecrm.objects.owners.readcrm.schemas.companies.readcrm.schemas.companies.writecrm.schemas.contacts.readcrm.schemas.contacts.writecrm.schemas.deals.readcrm.schemas.deals.writecrm.schemas.quotes.readconversations.readcrm.importfilesformsforms-uploaded-filesintegration-syncoauthtimeline

Create Communication with HubSpot API on New Survey Response from Zonka Feedback API

Pipedream makes it easy to connect APIs for HubSpot, Zonka Feedback and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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