Zonka Feedback

Zonka Feedback is a multi-channel feedback system and survey app with actionable insights, real-time reporting and collaborative inbox.

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Zonka Feedback

Zonka Feedback API Integrations

Build and run workflows using the Zonka Feedback API. Use 1000s of source-available triggers and actions across 1000+ apps. Or write custom code to integrate any app or API in seconds.

Overview

With the Zonka Feedback API, you can create powerful tools for collecting customer feedback. Here are just a few examples of the types of things you can build with their API:

  • Create a customer feedback questionaire for your products or services
  • Build an in-store experience feedback form
  • Create customer satisfaction surveys
  • Integrate customer feedback with your existing CRM system
  • Collect employee engagement and satisfaction feedback
  • Develop real-time customer support systems
  • Put together custom analytics reports
  • Develop customer satisfaction scorecards
  • Create custom satisfaction scoring models
  • Create customer feedback trend reports
  • Create surveys for product or service launches
  • Design customer loyalty systems
  • Monitor sales and customer experiences to pinpoint areas for improvement
  • Develop customer segmentation and targeting models
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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zonka_feedback: {
      type: "app",
      app: "zonka_feedback",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://apis.zonkafeedback.com/users`,
      headers: {
        "Z-API-TOKEN": `${this.zonka_feedback.$auth.auth_token}`,
      },
    })
  },
})
Send Email Survey with Zonka Feedback API on New Requests (Payload Only) from HTTP / Webhook API
HTTP / Webhook + Zonka Feedback
 
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Send Message (Advanced) with Discord Webhook API on New Survey Response from Zonka Feedback API
Zonka Feedback + Discord Webhook
 
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Send Email Survey with Zonka Feedback API on New Message in Channel from Discord Bot API
Discord Bot + Zonka Feedback
 
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Send Email Survey with Zonka Feedback API on New Submission from Typeform API
Typeform + Zonka Feedback
 
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Send Email Survey with Zonka Feedback API on Custom Events from Zoom API
Zoom + Zonka Feedback
 
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New Survey Response from the Zonka Feedback API

Emit new event for each survey response. See docs

 
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Send Email Survey with the Zonka Feedback API

Send a survey by email. See docs

 
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Send SMS Survey with the Zonka Feedback API

Send a survey by SMS. Please ensure you have enough SMS credits. See docs

 
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Authentication

Zonka Feedback uses API keys for authentication. When you connect your Zonka Feedback account, Pipedream securely stores the keys so you can easily authenticate to Zonka Feedback APIs in both code and no-code steps.

To access the APIs you need a valid Auth Token.

  • Sign into your Zonka Feedback account
  • Navigate to Company Settings > Developers > API
  • Select API
  • Click "Generate Token" to create your auth token