Zonka Feedback

Zonka Feedback is a multi-channel feedback system and survey app with actionable insights, real-time reporting and collaborative inbox.

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Zonka Feedback

Zonka Feedback API Integrations

Build and run workflows using the Zonka Feedback API. Use 1000s of source-available triggers and actions across 2,100+ apps. Or write custom code to integrate any app or API in seconds.

Overview

Zonka Feedback API allows for the collection and management of customer feedback data. Through Pipedream, you can automate the process of capturing this feedback, analyze the data for insights, and integrate with other services to act on the information collected. With Pipedream's serverless platform, you can create complex workflows that trigger actions in other apps, based on feedback received, without writing extensive code.

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zonka_feedback: {
      type: "app",
      app: "zonka_feedback",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://apis.zonkafeedback.com/users`,
      headers: {
        "Z-API-TOKEN": `${this.zonka_feedback.$auth.auth_token}`,
      },
    })
  },
})

Choose an API to Connect with Zonka Feedback API

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24
of
2,100+
apps by most popular

HTTP / Webhook
HTTP / Webhook
Get a unique URL where you can send HTTP or webhook requests
Node
Node
Anything you can do with Node.js, you can do in a Pipedream workflow. This includes using most of npm's 400,000+ packages.
Python
Python
Anything you can do in Python can be done in a Pipedream Workflow. This includes using any of the 350,000+ PyPi packages available in your Python powered workflows.
OpenAI (ChatGPT)
OpenAI (ChatGPT)
OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular models like ChatGPT, DALL-E, and Whisper.
Premium
Salesforce
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HubSpot
HubSpot
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Zoho CRM
Zoho CRM
Zoho CRM is an online Sales CRM software that manages your sales, marketing, and support in one CRM platform.
Premium
Stripe
Stripe
Stripe powers online and in-person payment processing and financial solutions for businesses of all sizes.
Shopify Developer App
Shopify Developer App
Shopify is a user-friendly e-commerce platform that helps small businesses build an online store and sell online through one streamlined dashboard.
Premium
WooCommerce
WooCommerce
WooCommerce is the open-source ecommerce platform for WordPress.
Premium
Snowflake
Snowflake
A data warehouse built for the cloud
Premium
MongoDB
MongoDB
MongoDB is an open source NoSQL database management program.
Supabase
Supabase
Supabase is an open source Firebase alternative.
MySQL
MySQL
MySQL is an open-source relational database management system.
PostgreSQL
PostgreSQL
PostgreSQL is a free and open-source relational database management system emphasizing extensibility and SQL compliance.
Premium
AWS
AWS
Amazon Web Services (AWS) offers reliable, scalable, and inexpensive cloud computing services.
Premium
Twilio SendGrid
Twilio SendGrid
Send marketing and transactional email through the Twilio SendGrid platform with the Email API, proprietary mail transfer agent, and infrastructure for scalable delivery.
Amazon SES
Amazon SES
Amazon SES is a cloud-based email service provider that can integrate into any application for high volume email automation
Premium
Klaviyo
Klaviyo
Email Marketing and SMS Marketing Platform
Premium
Zendesk
Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Premium
ServiceNow
ServiceNow
The smarter way to workflow
Notion
Notion
Notion is a new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
Slack
Slack
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.
Microsoft Teams
Microsoft Teams
Microsoft Teams has communities, events, chats, channels, meetings, storage, tasks, and calendars in one place.

Example Use Cases

  • Automated Feedback Analysis and Reporting: Set up a workflow that triggers whenever new feedback is received via Zonka. Automatically analyze the sentiment of the feedback using a natural language processing service like Google Cloud Natural Language API. Summarize the results and send a weekly report via email with Gmail or SMTP by Pipedream.

  • Real-time Feedback Notification: Create a workflow that immediately notifies the customer service team on Slack or sends an SMS via Twilio when a customer leaves negative feedback. This enables your team to take swift action, potentially turning a negative experience into a positive one.

  • Feedback-Driven Task Creation: Construct a workflow that creates a new task in a project management tool like Trello or Asana when specific feedback criteria are met. For example, if feedback mentions a bug or feature request, automatically create a card or task so the product team can prioritize it in their workflow.

[Data] Parse JSON with Formatting API on New Survey Response from Zonka Feedback API
Zonka Feedback + Formatting
 
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List Surveys with Zonka Feedback API on New Requests from HTTP / Webhook API
HTTP / Webhook + Zonka Feedback
 
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Add Single Row with Google Sheets API on New Survey Response from Zonka Feedback API
Zonka Feedback + Google Sheets
 
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List Surveys with Zonka Feedback API on New Item in Feed from RSS API
RSS + Zonka Feedback
 
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List Surveys with Zonka Feedback API on New Message (Instant) from Discord API
Discord + Zonka Feedback
 
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New Survey Response from the Zonka Feedback API

Emit new event for each survey response. See docs

 
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List Surveys with the Zonka Feedback API

List surveys from Zonka Feedback. You can filter surveys based on their status.

 
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Send Email Survey with the Zonka Feedback API

Send a survey by email. See docs

 
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Send SMS Survey with the Zonka Feedback API

Send a survey by SMS. Please ensure you have enough SMS credits. See docs

 
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Authentication

Zonka Feedback uses API keys for authentication. When you connect your Zonka Feedback account, Pipedream securely stores the keys so you can easily authenticate to Zonka Feedback APIs in both code and no-code steps.

To access the APIs you need a valid Auth Token.

  • Sign into your Zonka Feedback account
  • Navigate to Company Settings > Developers > API
  • Select API
  • Click "Generate Token" to create your auth token