← Document360 + Salesforce integrations

Create Attachment with Salesforce API on New Article in Project Version from Document360 API

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New Article in Project Version from the Document360 API
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Create Attachment with the Salesforce API
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Getting Started

This integration creates a workflow with a Document360 trigger and Salesforce action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Article in Project Version trigger
    1. Connect your Document360 account
    2. Configure timer
    3. Select a Project Version ID
  3. Configure the Create Attachment action
    1. Connect your Salesforce account
    2. Configure docsInfo
    3. Configure File Name
    4. Configure File Path or Content
    5. Configure Content Type
    6. Configure Parent ID
    7. Optional- Configure Description
    8. Optional- Configure Private
    9. Optional- Select a Owner ID
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a new article is created within a project version. [See the documentation](https://apidocs.document360.com/apidocs/project-version-articles)
Version:0.0.1
Key:document360-new-article-in-project-version

Document360 Overview

The Document360 API enables programmatic interaction with your knowledge base, allowing you to automate content creation, updates, and management. With this API, you can integrate Document360 into your existing content pipelines, support workflows, or any system that needs to push or pull knowledge base content. On Pipedream, you can harness this API to craft serverless workflows that seamlessly integrate with other apps to keep documentation up-to-date, trigger notifications based on content changes, or analyze knowledge base usage.

Trigger Code

import document360 from "../../document360.app.mjs";
import { DEFAULT_POLLING_SOURCE_TIMER_INTERVAL } from "@pipedream/platform";

export default {
  key: "document360-new-article-in-project-version",
  name: "New Article in Project Version",
  description:
    "Emit new event when a new article is created within a project version. [See the documentation](https://apidocs.document360.com/apidocs/project-version-articles)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  props: {
    document360,
    db: "$.service.db",
    timer: {
      type: "$.interface.timer",
      default: {
        intervalSeconds: DEFAULT_POLLING_SOURCE_TIMER_INTERVAL,
      },
    },
    projectVersionId: {
      propDefinition: [
        document360,
        "projectVersionId",
      ],
    },
  },
  hooks: {
    async deploy() {
      await this.getAndProcessItems(10);
    },
  },
  methods: {
    _getSavedItems() {
      return this.db.get("savedItems") ?? [];
    },
    _setSavedItems(value) {
      this.db.set("savedItems", value);
    },
    async getAndProcessItems(maxItems = 0) {
      const savedItems = this._getSavedItems();
      const response = await this.document360.getArticles(
        this.projectVersionId,
      );
      if (!response?.success) {
        throw new Error(JSON.stringify(response));
      }

      response.data
        ?.filter((item) => !savedItems.includes(item.id))
        .forEach((article, index) => {
          if (!maxItems || index < maxItems) {
            this.$emit(article, {
              id: article.id,
              summary: `New Article: "${article.title}"`,
              ts: Date.now(),
            });
          }
          savedItems.push(article.id);
        });

      this._setSavedItems(savedItems);
    },
  },
  async run() {
    await this.getAndProcessItems();
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
Document360document360appThis component uses the Document360 app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
timer$.interface.timer
Project Version IDprojectVersionIdstringSelect a value from the drop down menu.

Trigger Authentication

Document360 uses API keys for authentication. When you connect your Document360 account, Pipedream securely stores the keys so you can easily authenticate to Document360 APIs in both code and no-code steps.

About Document360

The Knowledge Base Software that Scales with your Product.

Action

Description:Creates an Attachment on a parent object. [See the documentation](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_attachment.htm)
Version:0.4.1
Key:salesforce_rest_api-create-attachment

Salesforce Overview

The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.

Action Code

import common, { getProps } from "../common/base-create-update.mjs";
import attachment from "../../common/sobjects/attachment.mjs";
import fs from "fs";

const docsLink = "https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_attachment.htm";

/* eslint-disable no-unused-vars */
const {
  useAdvancedProps, ...props
} = getProps({
  objType: attachment,
  docsLink,
});
/* eslint-enable no-unused-vars */

export default {
  ...common,
  key: "salesforce_rest_api-create-attachment",
  name: "Create Attachment",
  description: `Creates an Attachment on a parent object. [See the documentation](${docsLink})`,
  version: "0.4.1",
  type: "action",
  props,
  async run({ $ }) {
    /* eslint-disable no-unused-vars */
    const {
      salesforce,
      getAdvancedProps,
      getAdditionalFields,
      formatDateTimeProps,
      docsInfo,
      filePathOrContent,
      ...data
    } = this;
    /* eslint-enable no-unused-vars */

    const body =  filePathOrContent.includes("tmp/")
      ? (await fs.promises.readFile(filePathOrContent)).toString("base64")
      : filePathOrContent;

    const response = await salesforce.createRecord("Attachment", {
      $,
      data: {
        Body: body,
        ...data,
      },
    });
    $.export("$summary", `Successfully created attachment "${this.Name}"`);
    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
SalesforcesalesforceappThis component uses the Salesforce app.
File NameNamestring

Name of the attached file. Max 255 characters.

File Path or ContentfilePathOrContentstring

The path to a file in the tmp folder (see the documentation). Alternatively, you can provide the base64-encoded file data.

Content TypeContentTypestring

The content type (MIME type) of the attachment. For example, image/png.

Parent IDParentIdstring

ID of the parent object of the attachment. See the documentation for supported objects.

DescriptionDescriptionstring

Description of the attachment. Max 500 characters.

PrivateIsPrivateboolean

Whether this record is viewable only by the owner and administrators (true) or viewable by all otherwise-allowed users (false).

Owner IDOwnerIdstringSelect a value from the drop down menu.

Action Authentication

Salesforce uses OAuth authentication. When you connect your Salesforce account, Pipedream will open a popup window where you can sign into Salesforce and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Salesforce API.

Pipedream requests the following authorization scopes when you connect your account:

About Salesforce

Web services API for interacting with Salesforce

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