← RingCentral + OpenAI (ChatGPT) integrations

Chat with OpenAI (ChatGPT) API on New Inbound SMS (Instant) from RingCentral API

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New Inbound SMS (Instant) from the RingCentral API
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Chat with the OpenAI (ChatGPT) API
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Getting Started

This integration creates a workflow with a RingCentral trigger and OpenAI (ChatGPT) action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Inbound SMS (Instant) trigger
    1. Connect your RingCentral account
    2. Select one or more Extensions
  3. Configure the Chat action
    1. Connect your OpenAI (ChatGPT) account
    2. Select a Model
    3. Configure User Message
    4. Optional- Configure System Instructions
    5. Optional- Configure Prior Message History
    6. Optional- Configure Max Tokens
    7. Optional- Configure Temperature
    8. Optional- Configure Top P
    9. Optional- Configure N
    10. Optional- Configure Stop
    11. Optional- Configure Presence Penalty
    12. Optional- Configure Frequency Penalty
    13. Optional- Configure User
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event on each incoming SMS
Version:0.1.5
Key:ringcentral-new-inbound-sms

RingCentral Overview

RingCentral API is a powerful tool that allows users to build applications and
solutions that make communication easier and more convenient. With RingCentral
API, developers can build communication solutions that include voice and video,
SMS/MMS, Fax, and other features.

With RingCentral API, developers can build:

  • Voice and Video calls with advanced interactions, such as ringback tones,
    call screening, call forwarding, call recording and conference calling.
  • Rich messaging applications leveraging SMS, MMS, and chat functionality.
  • Fax solutions, such as sending and receiving faxes through a web application.
  • Presence and availability services, allowing users to set their status and
    view the status of other users.
  • Automated voice solutions such as voice recognition, voice menus and more.
  • Voice analytics and call quality monitoring.
  • Contact center solutions with the ability to monitor and manage queues.

Trigger Code

import common from "../common/http-based.mjs";

export default {
  ...common,
  key: "ringcentral-new-inbound-sms",
  name: "New Inbound SMS (Instant)",
  description: "Emit new event on each incoming SMS",
  version: "0.1.5",
  type: "source",
  props: {
    ...common.props,
    extensionId: {
      propDefinition: [
        common.props.ringcentral,
        "extensionId",
      ],
    },
  },
  methods: {
    ...common.methods,
    getSupportedNotificationTypes() {
      return new Set([
        "ringcentral-instant-message-event",
      ]);
    },
    getPropValues() {
      return {
        extensionId: this.extensionId,
      };
    },
    generateMeta(data) {
      const {
        uuid: id,
        body: eventDetails,
        timestamp,
      } = data;
      const ts = Date.parse(timestamp);

      const { from: { phoneNumber: senderPhoneNumber } } = eventDetails;
      const maskedCallerNumber = this.getMaskedNumber(senderPhoneNumber);
      const summary = `New inbound SMS from ${maskedCallerNumber}`;

      return {
        id,
        summary,
        ts,
      };
    },
    isEventRelevant(event) {
      const { body: eventDetails } = event.body;
      const { messageStatus } = eventDetails;
      return messageStatus === "Received";
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
RingCentralringcentralappThis component uses the RingCentral app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
ExtensionsextensionIdstring[]Select a value from the drop down menu.

Trigger Authentication

RingCentral uses OAuth authentication. When you connect your RingCentral account, Pipedream will open a popup window where you can sign into RingCentral and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any RingCentral API.

Pipedream requests the following authorization scopes when you connect your account:

About RingCentral

Business communications platform

Action

Description:The Chat API, using the `gpt-3.5-turbo` or `gpt-4` model. [See docs here](https://platform.openai.com/docs/api-reference/chat)
Version:0.1.2
Key:openai-chat

OpenAI (ChatGPT) Overview

The OpenAI API is a powerful tool that provides access to a range of
high-powered machine learning models. With the OpenAI API, developers can
create products, services, and tools that enable humanizing AI experiences, and
build applications that extend the power of human language.

Using the OpenAI API, developers can create language-driven applications such
as:

  • Natural language understanding and sentiment analysis
  • Text-based search
  • Question answering
  • Dialogue systems and conversation agents
  • Intelligent text completion
  • Text summarization
  • Text classification
  • Machine translation
  • Language generation
  • Multi-factor authentication
  • Anomaly detection
  • Text analysis

Action Code

import openai from "../../app/openai.app.mjs";
import common from "../common/common.mjs";

export default {
  ...common,
  name: "Chat",
  version: "0.1.2",
  key: "openai-chat",
  description: "The Chat API, using the `gpt-3.5-turbo` or `gpt-4` model. [See docs here](https://platform.openai.com/docs/api-reference/chat)",
  type: "action",
  props: {
    openai,
    modelId: {
      propDefinition: [
        openai,
        "chatCompletionModelId",
      ],
    },
    userMessage: {
      label: "User Message",
      type: "string",
      description: "The user messages provide instructions to the assistant. They can be generated by the end users of an application, or set by a developer as an instruction.",
    },
    systemInstructions: {
      label: "System Instructions",
      type: "string",
      description: "The system message helps set the behavior of the assistant. For example: \"You are a helpful assistant.\" [See these docs](https://platform.openai.com/docs/guides/chat/instructing-chat-models) for tips on writing good instructions.",
      optional: true,
    },
    messages: {
      label: "Prior Message History",
      type: "string[]",
      description: "_Advanced_. Because [the models have no memory of past chat requests](https://platform.openai.com/docs/guides/chat/introduction), all relevant information must be supplied via the conversation. You can provide [an array of messages](https://platform.openai.com/docs/guides/chat/introduction) from prior conversations here. If this param is set, the action ignores the values passed to **System Instructions** and **Assistant Response**, appends the new **User Message** to the end of this array, and sends it to the API.",
      optional: true,
    },
    ...common.props,
  },
  async run({ $ }) {
    const args = this._getChatArgs();
    const response = await this.openai.createChatCompletion({
      $,
      args,
    });

    if (response) {
      $.export("$summary", `Successfully sent chat with id ${response.id}`);
    }

    const { messages } = args;
    return {
      original_messages: messages,
      original_messages_with_assistant_response: messages.concat(response.choices[0]?.message),
      ...response,
    };
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
OpenAI (ChatGPT)openaiappThis component uses the OpenAI (ChatGPT) app.
ModelmodelIdstringSelect a value from the drop down menu.
User MessageuserMessagestring

The user messages provide instructions to the assistant. They can be generated by the end users of an application, or set by a developer as an instruction.

System InstructionssystemInstructionsstring

The system message helps set the behavior of the assistant. For example: "You are a helpful assistant." See these docs for tips on writing good instructions.

Prior Message Historymessagesstring[]

Advanced. Because the models have no memory of past chat requests, all relevant information must be supplied via the conversation. You can provide an array of messages from prior conversations here. If this param is set, the action ignores the values passed to System Instructions and Assistant Response, appends the new User Message to the end of this array, and sends it to the API.

Max TokensmaxTokensinteger

The maximum number of tokens to generate in the completion.

Temperaturetemperaturestring

Optional. What sampling temperature to use. Higher values means the model will take more risks. Try 0.9 for more creative applications, and 0 (argmax sampling) for ones with a well-defined answer.

Top PtopPstring

An alternative to sampling with temperature, called nucleus sampling, where the model considers the results of the tokens with top_p probability mass. So 0.1 means only the tokens comprising the top 10% probability mass are considered. We generally recommend altering this or temperature but not both.

Nninteger

How many completions to generate for each prompt

Stopstopstring[]

Up to 4 sequences where the API will stop generating further tokens. The returned text will not contain the stop sequence.

Presence PenaltypresencePenaltystring

Number between -2.0 and 2.0. Positive values penalize new tokens based on whether they appear in the text so far, increasing the model's likelihood to talk about new topics.

Frequency PenaltyfrequencyPenaltystring

Number between -2.0 and 2.0. Positive values penalize new tokens based on their existing frequency in the text so far, decreasing the model's likelihood to repeat the same line verbatim.

Useruserstring

A unique identifier representing your end-user, which can help OpenAI to monitor and detect abuse. Learn more here.

Action Authentication

OpenAI (ChatGPT) uses API keys for authentication. When you connect your OpenAI (ChatGPT) account, Pipedream securely stores the keys so you can easily authenticate to OpenAI (ChatGPT) APIs in both code and no-code steps.

Create a new API key and enter it below.

About OpenAI (ChatGPT)

OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular apps like ChatGPT and DALL·E 2.

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