RingCentral
Experience Intelligent Phone, Meetings, Contact Center, and AI Solutions with RingCentral, the complete cloud communications platform.
Go to siteRingCentral API Integrations
Build and run workflows using the RingCentral API. Use 1000s of source-available triggers and actions across 2,000+ apps. Or write custom code to integrate any app or API in seconds.
Overview#
RingCentral is a comprehensive cloud communication platform that melds messaging, video, and phone services. Integrating RingCentral with Pipedream allows for automated workflows involving SMS sending, call management, and leveraging communication logs for data-driven insights. With Pipedream's serverless execution model, you can trigger actions based on specific RingCentral events or schedule tasks to run at predetermined intervals, all without writing extensive code.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
ringcentral: {
type: "app",
app: "ringcentral",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.ringcentral.$auth.instancetype}.ringcentral.com/restapi/v1.0/account/~`,
headers: {
Authorization: `Bearer ${this.ringcentral.$auth.oauth_access_token}`,
},
})
},
})
Choose an API to Connect with RingCentral API#
1-24of2,000+apps by most popular
Example Use Cases#
Customer Support Ticket Trigger: When a missed call is detected on RingCentral, create a support ticket in Zendesk. This ensures timely follow-up and maintains high customer service standards.
SMS Campaign Analytics: Capture SMS messages sent from RingCentral, store them with Pipedream's built-in data stores, and analyze the data for campaign performance. Integrate with Google Sheets to easily share insights across your team.
Automated Meeting Reminders: Before a scheduled meeting, use RingCentral API to send a reminder via SMS to all participants. Sync meeting details from a Google Calendar event to ensure reminders are accurate and timely.
Popular RingCentral Integrations#
Popular RingCentral Triggers#
Popular RingCentral Actions#
Gets a recording and downloads it to the /tmp directory. See the documentation
Authentication#
RingCentral uses OAuth authentication. When you connect your RingCentral account, Pipedream will open a popup window where you can sign into RingCentral and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any RingCentral API.
Pipedream requests the following authorization scopes when you connect your account:
- authorization
GET{{custom_fields.instancetype}}.ringcentral.com/restapi/oauth/authorize?client_id={{oauth.client_id}}&redirect_uri={{oauth.redirect_uri}}&state={{oauth.state}}&response_type=code&scope={{oauth.space_separated_scopes}} - accessToken
POST{{custom_fields.instancetype}}.ringcentral.com/restapi/oauth/tokencontent-type:application/x-www-form-urlencodedaccept:application/jsonclient_id={{oauth.client_id}}&client_secret={{oauth.client_secret}}&redirect_uri={{oauth.redirect_uri}}&grant_type=authorization_code&code={{oauth.code}}&Content Type=application/x-www-form-urlencoded - refreshToken
POST{{custom_fields.instancetype}}.ringcentral.com/restapi/oauth/tokencontent-type:application/x-www-form-urlencodedaccept:application/jsonclient_id={{oauth.client_id}}&client_secret={{oauth.client_secret}}&grant_type=refresh_token&refresh_token={{oauth.refresh_token}}&Content Type=application/x-www-form-urlencoded