Batch Insert Rows with Supabase API on New Waiting Ticket Created from Snappy API

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New Waiting Ticket Created from the Snappy API

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Batch Insert Rows with the Supabase API

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Getting Started#

This integration creates a workflow with a Snappy trigger and Supabase action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Waiting Ticket Created trigger
1. Connect your Snappy account
2. Configure timer
3. Select a Account ID
4. Select a Mailbox ID
Configure the Batch Insert Rows action
1. Connect your Supabase account
2. Configure Table
3. Select a Source of data
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Waiting Ticket Created on Snappy

Description:Emit new event when a waiting ticket is created.

Version:0.0.1

Key:snappy-new-waiting-ticket-created

View on GitHub

Snappy Overview#

Snappy API enables interaction with Snappy, a customer support tool designed to streamline communication and enhance support team efficiency. By leveraging the Snappy API on Pipedream, you can automate ticket management, organize customer inquiries, and orchestrate seamless communication between support staff and customers. With Pipedream's ability to connect to countless services, you can create workflows that react to events in real-time, sync data across platforms, and personalize customer interactions, all in a serverless environment.

Trigger Code#

import common from "../common/common.mjs";

export default {
  ...common,
  name: "New Waiting Ticket Created",
  version: "0.0.1",
  key: "snappy-new-waiting-ticket-created",
  description: "Emit new event when a waiting ticket is created.",
  type: "source",
  dedupe: "unique",
  props: {
    ...common.props,
    mailboxId: {
      propDefinition: [
        common.props.snappy,
        "mailboxId",
        (c) => ({
          accountId: c.accountId,
        }),
      ],
    },
  },
  methods: {
    ...common.methods,
    emitEvent(data) {
      this.$emit(data, {
        id: data.id,
        summary: `New waiting ticket created with ID ${data.id}`,
        ts: data.created_at,
      });
    },
    async getResources(args = {}) {
      return this.snappy.getWaitingTickets(args);
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Snappy	`snappy`	`app`	This component uses the Snappy app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
	`timer`	`$.interface.timer`
Account ID	`accountId`	`string`	Select a value from the drop down menu.
Mailbox ID	`mailboxId`	`string`	Select a value from the drop down menu.

Trigger Authentication#

Snappy uses API keys for authentication. When you connect your Snappy account, Pipedream securely stores the keys so you can easily authenticate to Snappy APIs in both code and no-code steps.

You can retrieve your API key via the Your Settings menu in Snappy. Once there, navigate to the security tab.

About Snappy#

Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.

Action#

Batch Insert Rows on Supabase

Description:Inserts new rows into a database. [See the documentation](https://supabase.com/docs/reference/javascript/insert)

Version:0.0.1

Key:supabase-batch-insert-rows

View on GitHub

Supabase Overview#

Supabase is a real-time backend-as-a-service that provides developers with a suite of tools to quickly build and scale their applications. It offers database storage, authentication, instant APIs, and real-time subscriptions. With the Supabase API, you can perform CRUD operations on your database, manage users, and listen to database changes in real time. When integrated with Pipedream, you can automate workflows that react to these database events, synchronize data across multiple services, or streamline user management processes.

Action Code#

import supabase from "../../supabase.app.mjs";
import fs from "fs";
import { parse } from "csv-parse/sync";

export default {
  key: "supabase-batch-insert-rows",
  name: "Batch Insert Rows",
  description: "Inserts new rows into a database. [See the documentation](https://supabase.com/docs/reference/javascript/insert)",
  version: "0.0.1",
  type: "action",
  props: {
    supabase,
    table: {
      propDefinition: [
        supabase,
        "table",
      ],
      description: "Name of the table to insert rows into",
    },
    source: {
      type: "string",
      label: "Source of data",
      description: "Whether to enter the row data as an array of objects or to import from a CSV file",
      options: [
        "Array",
        "CSV File",
      ],
      reloadProps: true,
    },
  },
  async additionalProps() {
    const props = {};
    if (this.source === "Array") {
      props.data = {
        type: "string[]",
        label: "Row Data",
        description: "An array of objects, each object representing a row. Enter column names and values as key/value pairs",
      };
    }
    if (this.source === "CSV File") {
      props.filePath = {
        type: "string",
        label: "File Path",
        description: "The path to a csv file in the `/tmp` directory. [See the documentation on working with files](https://pipedream.com/docs/code/nodejs/working-with-files/#writing-a-file-to-tmp)",
      };
    }
    return props;
  },
  methods: {
    parseArray(arr) {
      if (Array.isArray(arr)) {
        return arr.map((item) => {
          return typeof item === "string"
            ? JSON.parse(item)
            : item;
        });
      }
      if (typeof arr === "string") {
        return JSON.parse(arr);
      }
    },
    getRowsFromCSV(filePath) {
      const fileContent = fs.readFileSync(filePath.includes("tmp/")
        ? filePath
        : `/tmp/${filePath}`, "utf-8");
      const rows = parse(fileContent, {
        columns: true,
        skip_empty_lines: true,
      });
      return rows;
    },
  },
  async run({ $ }) {
    const data = this.source === "CSV File"
      ? this.getRowsFromCSV(this.filePath)
      : this.parseArray(this.data);

    const response = await this.supabase.insertRow(this.table, data);

    $.export("$summary", `Successfully inserted rows into table ${this.table}`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Supabase	`supabase`	`app`	This component uses the Supabase app.
Table	`table`	`string`	Name of the table to insert rows into
Source of data	`source`	`string`	Select a value from the drop down menu:`ArrayCSV File`

Action Authentication#

Supabase uses API keys for authentication. When you connect your Supabase account, Pipedream securely stores the keys so you can easily authenticate to Supabase APIs in both code and no-code steps.

Supabase provides a Service Key to get started. You can find the service_role in the API Settings page.

Finding the Supabase subdomain

Batch Insert Rows with Supabase API on New Waiting Ticket Created from Snappy API

Pipedream makes it easy to connect APIs for Supabase, Snappy and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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