← Salesforce + Segment integrations

Associate an identified user with a group with Segment API on New Outbound Message (Instant) from Salesforce API

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New Outbound Message (Instant) from the Salesforce API
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Associate an identified user with a group with the Segment API
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Getting Started

This integration creates a workflow with a Salesforce trigger and Segment action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Outbound Message (Instant) trigger
    1. Connect your Salesforce account
    2. Configure infoBox
  3. Configure the Associate an identified user with a group action
    1. Connect your Segment account
    2. Optional- Configure Anonymous ID
    3. Optional- Configure Context
    4. Configure Group ID
    5. Optional- Configure Integrations
    6. Optional- Configure Timestamp
    7. Optional- Configure Traits
    8. Optional- Configure User ID
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a new outbound message is received in Salesforce.
Version:0.1.7
Key:salesforce_rest_api-new-outbound-message

Salesforce Overview

The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.

Trigger Code

import { XMLParser } from "fast-xml-parser";
import salesforce from "../../salesforce_rest_api.app.mjs";

export default {
  type: "source",
  name: "New Outbound Message (Instant)",
  key: "salesforce_rest_api-new-outbound-message",
  description: "Emit new event when a new outbound message is received in Salesforce.",
  version: "0.1.7",
  dedupe: "unique",
  props: {
    db: "$.service.db",
    http: {
      type: "$.interface.http",
      customResponse: true,
    },
    salesforce,
    infoBox: {
      type: "alert",
      alertType: "info",
      content: `See Salesforce's guide on [setting up Outbound Messaging](https://sforce.co/3JbZJom).
\\
Set the Outbound Message's \`Endpoint URL\` to the endpoint of this source, which you can view after it is created.
\\
The \`Send Session ID\` option must be enabled in Salesforce for validating outbound messages.`,
    },
  },
  methods: {
    _unwrapMessage(message) {
      const parser = new XMLParser({
        removeNSPrefix: true,
      });
      const obj = parser.parse(message);
      const notifications = obj["Envelope"]["Body"].notifications;
      return notifications;
    },
    _sendHttpResponse(successValue = true, status) {
      // eslint-disable-next-line multiline-ternary
      status = status ?? (successValue ? 200 : 400);
      this.http.respond({
        status,
        body: `
          <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"
          xmlns:out="http://soap.sforce.com/2005/09/outbound">
            <soapenv:Header/>
            <soapenv:Body>
              <out:notificationsResponse>
                <out:Ack>${successValue}</out:Ack>
              </out:notificationsResponse>
            </soapenv:Body>
          </soapenv:Envelope>
        `,
        headers: {
          "content-type": "text/xml",
        },
      });
    },
    async _isValidSessionId(sessionId) {
      try {
        const data = await this.salesforce.getUserInfo(sessionId);
        return Boolean(data);
      } catch (err) {
        console.log("Error validating SessionId:", err);
        return false;
      }
    },
    async _isValidSource(data) {
      const { SessionId: sessionId } = data;
      if (!sessionId) {
        throw new Error("The outbound message is missing a Session ID. Please configure the outbound message to send Session ID to validate the webhook source.");
      }

      return this._isValidSessionId(sessionId);
    },
    generateMeta(data) {
      const {
        ActionId: actionId,
        Notification: { Id: eventId },
      } = data;
      const id = `${eventId}-${actionId}`;
      const summary = JSON.stringify(data);
      const ts = Date.now();
      return {
        id,
        summary,
        ts,
      };
    },
  },
  async run(event) {
    const { bodyRaw } = event;
    this._sendHttpResponse(true);
    const data = this._unwrapMessage(bodyRaw);
    if (!(await this._isValidSource(data))) {
      console.log("Skipping event from unrecognized source");
      return;
    }

    let notifications = data.Notification;
    if (!Array.isArray(notifications)) {
      notifications = [
        data.Notification,
      ];
    }

    notifications.forEach((n) => {
      const notification = Object.assign(data, {
        Notification: n,
      });
      this.$emit(notification, this.generateMeta(notification));
    });
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
SalesforcesalesforceappThis component uses the Salesforce app.

Trigger Authentication

Salesforce uses OAuth authentication. When you connect your Salesforce account, Pipedream will open a popup window where you can sign into Salesforce and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Salesforce API.

Pipedream requests the following authorization scopes when you connect your account:

About Salesforce

Web services API for interacting with Salesforce

Action

Description:Group lets you associate an identified user with a group (note requires userId or anonymousId). See the docs [here](https://segment.com/docs/connections/sources/catalog/libraries/server/http-api/#group)
Version:0.2.4
Key:segment-group

Segment Overview

The Segment API enables you to collect, manage, and route your customer analytics data to various tools for marketing, analytics, and data warehousing. By harnessing the Segment API on Pipedream, you can automate the ingestion and syncing of user events and properties to multiple destinations, allowing you to create seamless data pipelines without manual intervention. Pipedream's serverless platform empowers you to build custom workflows that react to events in real-time, enrich data, or trigger actions across your tech stack.

Action Code

import segmentApp from "../../segment.app.mjs";

export default {
  key: "segment-group",
  name: "Associate an identified user with a group",
  description: "Group lets you associate an identified user with a group (note requires userId or anonymousId). See the docs [here](https://segment.com/docs/connections/sources/catalog/libraries/server/http-api/#group)",
  version: "0.2.4",
  type: "action",
  props: {
    segmentApp,
    anonymousId: {
      propDefinition: [
        segmentApp,
        "anonymousId",
      ],
    },
    context: {
      propDefinition: [
        segmentApp,
        "context",
      ],
    },
    groupId: {
      type: "string",
      label: "Group ID",
      description: "A unique identifier for the group in your database.",
    },
    integrations: {
      propDefinition: [
        segmentApp,
        "integrations",
      ],
    },
    timestamp: {
      propDefinition: [
        segmentApp,
        "timestamp",
      ],
    },
    traits: {
      type: "object",
      label: "Traits",
      description: "Free-form dictionary of traits of the group, like email or name.",
      optional: true,
    },
    userId: {
      propDefinition: [
        segmentApp,
        "userId",
      ],
    },
  },
  async run({ $ }) {
    return this.segmentApp.group({
      $,
      data: {
        anonymousId: this.anonymousId,
        context: this.context,
        groupId: this.groupId,
        integrations: this.integrations,
        timestamp: this.timestamp,
        traits: this.traits,
        userId: this.userId,
      },
    });
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
SegmentsegmentAppappThis component uses the Segment app.
Anonymous IDanonymousIdstring

A pseudo-unique substitute for a User ID, for cases when you don't have an absolutely unique identifier. A User ID or an Anonymous ID is required.

Contextcontextobject

Dictionary of extra information that provides useful context about a message, but is not directly related to the API call like ip address or locale

Group IDgroupIdstring

A unique identifier for the group in your database.

Integrationsintegrationsobject

Dictionary of destinations to either enable or disable

Timestamptimestampstring

Timestamp when the message itself took place, defaulted to the current time by the Segment Tracking API. It is an ISO-8601 date string. For example, 2022-04-08T17:32:11.318Z

Traitstraitsobject

Free-form dictionary of traits of the group, like email or name.

User IDuserIdstring

Unique identifier for the user in your database., A User ID or an Anonymous ID is required.

Action Authentication

Segment uses API keys for authentication. When you connect your Segment account, Pipedream securely stores the keys so you can easily authenticate to Segment APIs in both code and no-code steps.

Segment's APIs are accessed programmatically using access tokens, as well as write keys.

Access Token

Create access tokens via the Access Management page in your account: https://app.segment.com/{your-workspace-name}/settings/access-management. See "Get a Token" for more details. Please note, that you must be on a Team or Business plan to create an access token.

Write Key

You will also need to find your write key, which is a unique identifier for your Source. To find a write key, you first need to create a non-Cloud Source such as a website, server, or mobile source. (Cloud-sources do not have write keys, as they use a token or key from your account with that service.) Then, in the Source, go to “Settings’, and then go to “API Keys”. See "Locating Your Write Key" for more details.

About Segment

Customer data platform

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