Add Contact with Constant Contact API on New Ticket With Scheduled On Created from Mojo Helpdesk API

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New Ticket With Scheduled On Created from the Mojo Helpdesk API

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Add Contact with the Constant Contact API

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Getting Started#

This integration creates a workflow with a Mojo Helpdesk trigger and Constant Contact action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Ticket With Scheduled On Created trigger
1. Connect your Mojo Helpdesk account
2. Configure timer
Configure the Add Contact action
1. Connect your Constant Contact account
2. Configure Email Address
3. Optional- Select a Permission To Send
4. Optional- Configure First Name
5. Optional- Configure Last Name
6. Optional- Configure Job Title
7. Optional- Configure Company Name
8. Select a Create Source
9. Optional- Configure Birthday Month
10. Optional- Configure Birthday Day
11. Optional- Configure Anniversary
12. Optional- Configure Number Of Phone Numbers
13. Optional- Configure Number Of Street Addresses
14. Optional- Select one or more List Membership
15. Optional- Select one or more Taggings
16. Optional- Configure Number Of Notes
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Ticket With Scheduled On Created on Mojo Helpdesk

Description:Emit new event when a new unassigned ticket with a scheduled on date is created. [See the docs](https://github.com/mojohelpdesk/mojohelpdesk-api-doc#list-of-sortable-fields)

Version:0.0.1

Key:mojo_helpdesk-new-ticket-with-scheduled-on-created

View on GitHub

Mojo Helpdesk Overview#

Mojo Helpdesk API lets you seamlessly integrate your customer support system into your business workflow. With this API, you can automate ticket creation, update statuses, track ticket progress, manage user accounts, and extract ticket data for analysis. Take advantage of Pipedream's capabilities to connect Mojo Helpdesk with various services, triggering actions based on customer interactions, automating responses, and synchronizing data across platforms to streamline your customer support and enhance the user experience.

Trigger Code#

import common from "../common/common.mjs";

export default {
  ...common,
  key: "mojo_helpdesk-new-ticket-with-scheduled-on-created",
  name: "New Ticket With Scheduled On Created",
  description: "Emit new event when a new unassigned ticket with a scheduled on date is created. [See the docs](https://github.com/mojohelpdesk/mojohelpdesk-api-doc#list-of-sortable-fields)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    async getResources(params) {
      return this.mojoHelpdesk.searchTickets({
        params: {
          ...params,
          query: "_exists_:scheduled_on",
          sf: this.getSortField(),
          r: 1, // reverse sort (desc)
        },
      });
    },
    getSortField() {
      return "created_on";
    },
    generateMeta({
      id, title, created_on: createdOn,
    }) {
      return {
        id,
        summary: title,
        ts: Date.parse(createdOn),
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Mojo Helpdesk	`mojoHelpdesk`	`app`	This component uses the Mojo Helpdesk app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
	`timer`	`$.interface.timer`

Trigger Authentication#

Mojo Helpdesk uses API keys for authentication. When you connect your Mojo Helpdesk account, Pipedream securely stores the keys so you can easily authenticate to Mojo Helpdesk APIs in both code and no-code steps.

The Mojo Helpdesk API requires an access key that is found in the Mojo Helpdesk user profile.

About Mojo Helpdesk#

Mojo Helpdesk is the leader in helpdesk software and ticketing system for schools and organizations of all sizes.

Action#

Add Contact on Constant Contact

Description:Add a single contact. [See the documentation](https://developer.constantcontact.com/api_reference/index.html#!/Contacts/createContact)

Version:0.0.2

Key:constant_contact-add-contact

View on GitHub

Constant Contact Overview#

The Constant Contact API allows users to automate email marketing efforts by managing contacts, sending emails, and tracking results. With Pipedream, you can connect Constant Contact to other apps to create powerful workflows. You can trigger events, sync contact lists, automate email campaigns, and analyze email performance with ease. Pipedream's serverless platform offers a streamlined approach to integrating Constant Contact's functionalities into diverse, automated sequences.

Action Code#

import { prepareData } from "../../common/utils.mjs";
import constantContact from "../../constant_contact.app.mjs";

export default {
  key: "constant_contact-add-contact",
  name: "Add Contact",
  version: "0.0.2",
  description: "Add a single contact. [See the documentation](https://developer.constantcontact.com/api_reference/index.html#!/Contacts/createContact)",
  type: "action",
  props: {
    constantContact,
    emailAddress: {
      propDefinition: [
        constantContact,
        "emailAddress",
      ],
      reloadProps: true,
    },
    permissionToSend: {
      propDefinition: [
        constantContact,
        "permissionToSend",
      ],
      optional: true,
    },
    firstName: {
      propDefinition: [
        constantContact,
        "firstName",
      ],
      optional: true,
    },
    lastName: {
      propDefinition: [
        constantContact,
        "lastName",
      ],
      optional: true,
    },
    jobTitle: {
      propDefinition: [
        constantContact,
        "jobTitle",
      ],
      optional: true,
    },
    companyName: {
      propDefinition: [
        constantContact,
        "companyName",
      ],
      optional: true,
    },
    createSource: {
      propDefinition: [
        constantContact,
        "createSource",
      ],
    },
    birthdayMonth: {
      propDefinition: [
        constantContact,
        "birthdayMonth",
      ],
      optional: true,
    },
    birthdayDay: {
      propDefinition: [
        constantContact,
        "birthdayDay",
      ],
      optional: true,
    },
    anniversary: {
      propDefinition: [
        constantContact,
        "anniversary",
      ],
      optional: true,
    },
    numberOfPhoneNumbers: {
      propDefinition: [
        constantContact,
        "numberOfPhoneNumbers",
      ],
      optional: true,
      reloadProps: true,
    },
    numberOfStreetAddresses: {
      propDefinition: [
        constantContact,
        "numberOfStreetAddresses",
      ],
      optional: true,
      reloadProps: true,
    },
    listMemberships: {
      propDefinition: [
        constantContact,
        "listMemberships",
      ],
      optional: true,
    },
    taggings: {
      propDefinition: [
        constantContact,
        "taggings",
      ],
      optional: true,
    },
    numberOfNotes: {
      propDefinition: [
        constantContact,
        "numberOfNotes",
      ],
      optional: true,
      reloadProps: true,
    },
  },
  async additionalProps() {
    const props = {};
    const { custom_fields: customFields } = await this.listCustomFields();

    for (let i = 0; i < customFields.length; i++) {
      props[`customField_${customFields[i].custom_field_id}`] = {
        type: "string",
        label: `Custom Field ${i + 1} - ${customFields[i].label}`,
        description: "The content of the custom field.",
        optional: true,
      };
    }

    for (let i = 0; i < this.numberOfPhoneNumbers; i++) {
      props[`phoneNumberKind_${i}`] = {
        type: "string",
        label: `Phone Number Kind ${i + 1}`,
        description: `The kind of the phone number ${i + 1}.`,
        options: [
          "home",
          "work",
          "mobile",
          "other",
        ],
      };
      props[`phoneNumberValue_${i}`] = {
        type: "string",
        label: `Phone Number Value ${i + 1}`,
        description: `The value of the phone number ${i + 1}.`,
      };
    }

    for (let i = 0; i < this.numberOfStreetAddresses; i++) {
      props[`streetAddressKind_${i}`] = {
        type: "string",
        label: `Address Kind ${i + 1}`,
        description: `The kind of the address ${i + 1}.`,
        options: [
          "home",
          "work",
          "other",
        ],
      };
      props[`streetAddressStreet_${i}`] = {
        type: "string",
        label: `Address Street ${i + 1}`,
        description: `The street of the address ${i + 1}.`,
      };
      props[`streetAddressCity_${i}`] = {
        type: "string",
        label: `Address City ${i + 1}`,
        description: `The city of the address ${i + 1}.`,
      };
      props[`streetAddressState_${i}`] = {
        type: "string",
        label: `Address State ${i + 1}`,
        description: `The state of the address ${i + 1}.`,
      };
      props[`streetAddressPostalCode_${i}`] = {
        type: "string",
        label: `Address Postal Code ${i + 1}`,
        description: `The postal code of the address ${i + 1}.`,
      };
      props[`streetAddressCountry_${i}`] = {
        type: "string",
        label: `Address Country ${i + 1}`,
        description: `The country of the address ${i + 1}.`,
      };
    }

    for (let i = 0; i < this.numberOfNotes; i++) {
      props[`notes_${i}`] = {
        type: "string",
        label: `Note ${i + 1}`,
        description: "The content of the note.",
      };
    }

    return props;
  },
  methods: {
    listCustomFields() {
      return this.constantContact.listCustomFields();
    },
  },
  async run({ $ }) {
    const {
      constantContact,
      ...data
    } = this;

    const preparedData = await prepareData({}, data, this.listCustomFields);

    const response = await constantContact.createContact({
      $,
      data: preparedData,
    });

    $.export("$summary", `A new contact with id: ${response.contact_id} was successfully created!`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Constant Contact	`constantContact`	`app`	This component uses the Constant Contact app.
Email Address	`emailAddress`	`string`	The contact's email address.
Permission To Send	`permissionToSend`	`string`	Select a value from the drop down menu:`implicitexplicitpending_confirmationunsubscribedtemp_holdnot_set`
First Name	`firstName`	`string`	The first name of the contact.
Last Name	`lastName`	`string`	The last name of the contact.
Job Title	`jobTitle`	`string`	The job title of the contact.
Company Name	`companyName`	`string`	The name of the company where the contact works.
Create Source	`createSource`	`string`	Select a value from the drop down menu:`AccountContact`
Birthday Month	`birthdayMonth`	`string`	The month value for the contact's birthday. The `birthdayMonth` is required if you use `birthdayDay`.
Birthday Day	`birthdayDay`	`string`	The day value for the contact's birthday. The `birthdayDay` is required if you use `birthdayMonth`.
Anniversary	`anniversary`	`string`	The anniversary date for the contact. For example, this value could be the date when the contact first became a customer of an organization in Constant Contact. Valid date formats are MM/DD/YYYY, M/D/YYYY, YYYY/MM/DD, YYYY/M/D, YYYY-MM-DD, YYYY-M-D,M-D-YYYY, or M-DD-YYYY.
Number Of Phone Numbers	`numberOfPhoneNumbers`	`integer`	The number of phone numbers of the contact.
Number Of Street Addresses	`numberOfStreetAddresses`	`integer`	The number of street addresses of the contact.
List Membership	`listMemberships`	`string[]`	Select a value from the drop down menu.
Taggings	`taggings`	`string[]`	Select a value from the drop down menu.
Number Of Notes	`numberOfNotes`	`integer`	The number of notes in the contact.

Action Authentication#

Constant Contact uses OAuth authentication. When you connect your Constant Contact account, Pipedream will open a popup window where you can sign into Constant Contact and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Constant Contact API.

Pipedream requests the following authorization scopes when you connect your account:

account_readaccount_updatecontact_datacampaign_dataoffline_access

Add Contact with Constant Contact API on New Ticket With Scheduled On Created from Mojo Helpdesk API

Pipedream makes it easy to connect APIs for Constant Contact, Mojo Helpdesk and 2,700+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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