Add Contact to Mailing List with Elastic Email API on New Ticket With Due Date Created from Mojo Helpdesk API

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New Ticket With Due Date Created from the Mojo Helpdesk API

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Add Contact to Mailing List with the Elastic Email API

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Getting Started#

This integration creates a workflow with a Mojo Helpdesk trigger and Elastic Email action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Ticket With Due Date Created trigger
1. Connect your Mojo Helpdesk account
2. Configure timer
Configure the Add Contact to Mailing List action
1. Connect your Elastic Email account
2. Configure Email
3. Optional- Select one or more List Names
4. Optional- Select a Status
5. Optional- Configure First Name
6. Optional- Configure Last Name
7. Optional- Configure Custom Fields
8. Optional- Configure Consent IP
9. Optional- Configure Consent Date
10. Optional- Select a Consent Tracking
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Ticket With Due Date Created on Mojo Helpdesk

Description:Emit new event when a new unassigned ticket with a due date is created. [See the docs](https://github.com/mojohelpdesk/mojohelpdesk-api-doc#all-tickets-with-due-date)

Version:0.0.1

Key:mojo_helpdesk-new-ticket-with-due-date-created

View on GitHub

Mojo Helpdesk Overview#

Mojo Helpdesk API lets you seamlessly integrate your customer support system into your business workflow. With this API, you can automate ticket creation, update statuses, track ticket progress, manage user accounts, and extract ticket data for analysis. Take advantage of Pipedream's capabilities to connect Mojo Helpdesk with various services, triggering actions based on customer interactions, automating responses, and synchronizing data across platforms to streamline your customer support and enhance the user experience.

Trigger Code#

import common from "../common/common.mjs";

export default {
  ...common,
  key: "mojo_helpdesk-new-ticket-with-due-date-created",
  name: "New Ticket With Due Date Created",
  description: "Emit new event when a new unassigned ticket with a due date is created. [See the docs](https://github.com/mojohelpdesk/mojohelpdesk-api-doc#all-tickets-with-due-date)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    async getResources(params) {
      return this.mojoHelpdesk.searchTickets({
        params: {
          ...params,
          query: "_exists_:due_on",
          sf: this.getSortField(),
          r: 1, // reverse sort (desc)
        },
      });
    },
    getSortField() {
      return "created_on";
    },
    generateMeta({
      id, title, created_on: createdOn,
    }) {
      return {
        id,
        summary: title,
        ts: Date.parse(createdOn),
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Mojo Helpdesk	`mojoHelpdesk`	`app`	This component uses the Mojo Helpdesk app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
	`timer`	`$.interface.timer`

Trigger Authentication#

Mojo Helpdesk uses API keys for authentication. When you connect your Mojo Helpdesk account, Pipedream securely stores the keys so you can easily authenticate to Mojo Helpdesk APIs in both code and no-code steps.

The Mojo Helpdesk API requires an access key that is found in the Mojo Helpdesk user profile.

About Mojo Helpdesk#

Mojo Helpdesk is the leader in helpdesk software and ticketing system for schools and organizations of all sizes.

Action#

Add Contact to Mailing List on Elastic Email

Description:Adds a new contact to a mailing list. [See the documentation](https://elasticemail.com/developers/api-documentation/rest-api#operation/contactsPost)

Version:0.0.1

Key:elastic_email-add-contact

View on GitHub

Elastic Email Overview#

The Elastic Email API allows you to integrate a robust email sending platform into your Pipedream workflows. Use it to send emails, manage contacts, and track campaign statistics. With this API, you can automate email notifications, synchronize subscriber lists, or trigger marketing campaigns based on user actions.

Action Code#

import { ConfigurationError } from "@pipedream/platform";
import {
  CONSENT_TRACKING_OPTIONS,
  STATUS_OPTIONS,
} from "../../common/constants.mjs";
import { parseObject } from "../../common/utils.mjs";
import app from "../../elastic_email.app.mjs";

export default {
  key: "elastic_email-add-contact",
  name: "Add Contact to Mailing List",
  description: "Adds a new contact to a mailing list. [See the documentation](https://elasticemail.com/developers/api-documentation/rest-api#operation/contactsPost)",
  version: "0.0.1",
  type: "action",
  props: {
    app,
    email: {
      propDefinition: [
        app,
        "email",
      ],
    },
    listNames: {
      propDefinition: [
        app,
        "listNames",
      ],
      optional: true,
    },
    status: {
      type: "string",
      label: "Status",
      description: "The initial status of the contact.",
      options: STATUS_OPTIONS,
      optional: true,
    },
    firstName: {
      type: "string",
      label: "First Name",
      description: "The contact's first name.",
      optional: true,
    },
    lastName: {
      type: "string",
      label: "Last Name",
      description: "The contact's last name.",
      optional: true,
    },
    customFields: {
      type: "object",
      label: "Custom Fields",
      description: "A key-value collection of custom contact fields which can be used in the system. Only already existing custom fields will be saved.",
      optional: true,
    },
    consentIP: {
      type: "string",
      label: "Consent IP",
      description: "IP address of consent to send this contact(s) your email. If not provided your current public IP address is used for consent.",
      optional: true,
    },
    consentDate: {
      type: "string",
      label: "Consent Date",
      description: "Date of consent to send this contact(s) your email. If not provided current date is used for consent.",
      optional: true,
    },
    consentTracking: {
      type: "string",
      label: "Consent Tracking",
      description: "Tracking of consent to send this contact(s) your email. Defaults to \"Unknown\".",
      options: CONSENT_TRACKING_OPTIONS,
      optional: true,
    },
  },
  async run({ $ }) {
    const response = await this.app.addContact({
      $,
      params: {
        listnames: parseObject(this.listNames),
      },
      data: [
        {
          Email: this.email,
          Status: this.status,
          FirstName: this.firstName,
          LastName: this.lastName,
          CustomFields: parseObject(this.customFields),
          Consent: {
            ConsentIP: this.consentIP,
            ConsentDate: this.consentDate,
            ConsentTracking: this.consentTracking,
          },
        },
      ],
    });

    if (("success" in response) && response.success === "false") {
      throw new ConfigurationError(response.error);
    }

    $.export("$summary", `Successfully added contact ${this.email} to the mailing list`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Elastic Email	`app`	`app`	This component uses the Elastic Email app.
Email	`email`	`string`	The contact's email
List Names	`listNames`	`string[]`	Select a value from the drop down menu.
Status	`status`	`string`	Select a value from the drop down menu:`TransactionalEngagedActiveBouncedUnsubscribedAbuseInactiveStaleNotConfirmed`
First Name	`firstName`	`string`	The contact's first name.
Last Name	`lastName`	`string`	The contact's last name.
Custom Fields	`customFields`	`object`	A key-value collection of custom contact fields which can be used in the system. Only already existing custom fields will be saved.
Consent IP	`consentIP`	`string`	IP address of consent to send this contact(s) your email. If not provided your current public IP address is used for consent.
Consent Date	`consentDate`	`string`	Date of consent to send this contact(s) your email. If not provided current date is used for consent.
Consent Tracking	`consentTracking`	`string`	Select a value from the drop down menu:`UnknownAllowDeny`

Add Contact to Mailing List with Elastic Email API on New Ticket With Due Date Created from Mojo Helpdesk API

Pipedream makes it easy to connect APIs for Elastic Email, Mojo Helpdesk and 2,700+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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