What is the Typical Response Time for Pipedream Support Tickets?

Bugs
1

This topic was automatically generated from Slack. You can find the original thread here.

@U09N7G9Q62J I raised a ticket to Pipedream support last week but I have not heard back yet. What is the typical response time? Thanks

2

Hi, could you please confirm which email address you sent this request from, and also the email associated with your account? This will help us locate your account and analyze your situation more accurately.

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dave@alludium.ai

4

both the same

5

Hi , I’ve not heard anything back on my support issue Xero · Issue #20188 · PipedreamHQ/pipedream · GitHub. Are you able to help please?

6

Hey - Do you know who owns/created the workflow or have a link if it was shared with you?

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it was one of our customers. I can share more details privately in a DM if that works for you?

8

Hi Dave - apologies for the delay. Can you share over a DM?
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