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with Zoho Desk and SmartSuite?

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Add Ticket Attachment with Zoho Desk API on New Record Created (Instant) from SmartSuite API
SmartSuite + Zoho Desk
 
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Add Ticket Attachment with Zoho Desk API on Record Updated (Instant) from SmartSuite API
SmartSuite + Zoho Desk
 
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Add Ticket Comment with Zoho Desk API on New Record Created (Instant) from SmartSuite API
SmartSuite + Zoho Desk
 
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Add Ticket Comment with Zoho Desk API on Record Updated (Instant) from SmartSuite API
SmartSuite + Zoho Desk
 
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Create Account with Zoho Desk API on New Record Created (Instant) from SmartSuite API
SmartSuite + Zoho Desk
 
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New Record Created (Instant) from the SmartSuite API

Emit new event when a new record is created

 
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Record Updated (Instant) from the SmartSuite API

Emit new event when an existing record is updated

 
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New Account from the Zoho Desk API

Emit new event when a new account is created. See the docs here

 
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New Agent from the Zoho Desk API

Emit new event when a new agent is created. See the docs here

 
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New Contact from the Zoho Desk API

Emit new event when a new contact is created. See the docs here

 
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Add Ticket Attachment with the Zoho Desk API

Attaches a file to a ticket. See the docs here

 
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Create Record with the SmartSuite API

Creates a new record. See the documentation

 
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Add Ticket Comment with the Zoho Desk API

Adds a comment to a ticket. See the docs here

 
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Find Records with the SmartSuite API

Search for records based on matching field(s). See the documentation

 
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Create Account with the Zoho Desk API

Creates an account in your help desk portal. See the docs here

 
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Integrate the Zoho Desk API with the SmartSuite API
Setup the Zoho Desk API trigger to run a workflow which integrates with the SmartSuite API. Pipedream's integration platform allows you to integrate Zoho Desk and SmartSuite remarkably fast. Free for developers.

Overview of Zoho Desk

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.

Connect Zoho Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_desk: {
      type: "app",
      app: "zoho_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of SmartSuite

The SmartSuite API offers a way to streamline work by automating tasks, managing data, and integrating with other services. Within Pipedream, you can leverage this API to create workflows that react to events in SmartSuite, manipulate data within SmartSuite, or synchronize data between SmartSuite and other apps. This could range from updating project statuses, to aggregating data for reports, to syncing contacts across platforms.

Connect SmartSuite

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    smartsuite: {
      type: "app",
      app: "smartsuite",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      method: "post",
      url: `https://app.smartsuite.com/api/v1/applications/members/records/list/`,
      headers: {
        "Authorization": `Token ${this.smartsuite.$auth.api_token}`,
        "ACCOUNT-ID": `${this.smartsuite.$auth.account_id}`,
        "Content-Type": `application/json`,
      },
      params: {
        offset: `0`,
        limit: `3`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
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Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
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SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
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Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo