Integrate the Zoho Desk API with the ServiceNow API

Setup the Zoho Desk API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Zoho Desk and ServiceNow remarkably fast. Free for developers.

Popular Ways to Connect Zoho Desk with ServiceNow#

Create Table Record with ServiceNow API on New Account from Zoho Desk API

Zoho Desk + ServiceNow

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Create Table Record with ServiceNow API on New Agent from Zoho Desk API

Zoho Desk + ServiceNow

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Create Table Record with ServiceNow API on New Contact from Zoho Desk API

Zoho Desk + ServiceNow

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Create Table Record with ServiceNow API on New Ticket Attachment from Zoho Desk API

Zoho Desk + ServiceNow

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Create Table Record with ServiceNow API on New Ticket Comment from Zoho Desk API

Zoho Desk + ServiceNow

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Popular Zoho Desk and ServiceNow Triggers#

New Account from the Zoho Desk API

Emit new event when a new account is created. See the docs here

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New Agent from the Zoho Desk API

Emit new event when a new agent is created. See the docs here

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New Contact from the Zoho Desk API

Emit new event when a new contact is created. See the docs here

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New Ticket from the Zoho Desk API

Emit new event when a new ticket is created. See the docs here

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New Ticket Attachment from the Zoho Desk API

Emit new event when a new ticket attachment is created. See the docs here

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Popular Zoho Desk and ServiceNow Actions#

Add Ticket Attachment with the Zoho Desk API

Attaches a file to a ticket. See the docs here

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Add Ticket Comment with the Zoho Desk API

Adds a comment to a ticket. See the docs here

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Create Account with the Zoho Desk API

Creates an account in your help desk portal. See the docs here

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Overview of Zoho Desk#

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.

Connect Zoho Desk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_desk: {
      type: "app",
      app: "zoho_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})