Integrate the Zoho CRM API with the OneDesk API

Setup the Zoho CRM API trigger to run a workflow which integrates with the OneDesk API. Pipedream's integration platform allows you to integrate Zoho CRM and OneDesk remarkably fast. Free for developers.

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Popular Ways to Connect Zoho CRM with OneDesk#

Convert Lead with Zoho CRM API on New Item Created from OneDesk API

OneDesk + Zoho CRM

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Convert Lead with Zoho CRM API on New Item Updated from OneDesk API

OneDesk + Zoho CRM

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Convert Lead with Zoho CRM API on New Project Created from OneDesk API

OneDesk + Zoho CRM

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Convert Lead with Zoho CRM API on New Project Updated from OneDesk API

OneDesk + Zoho CRM

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Convert Lead with Zoho CRM API on New Public Message Created from OneDesk API

OneDesk + Zoho CRM

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Popular Zoho CRM and OneDesk Triggers#

New Item Created from the OneDesk API

Emit new event when a new item is created. See the documentation.

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New Contact (Instant) from the Zoho CRM API

Emits an event each time a new contact is created in Zoho CRM

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New Item Updated from the OneDesk API

Emit new event when an item is updated. See the docs

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New Event (Instant) from the Zoho CRM API

Emit new custom events from Zoho CRM

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New Project Created from the OneDesk API

Emit new event when a new project is created. See the documentation.

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Popular Zoho CRM and OneDesk Actions#

Convert Lead with the Zoho CRM API

Converts a Lead into a Contact or an Account. See the documentation

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Create Item with the OneDesk API

Creates a new item. See the documentation.

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Create Object with the Zoho CRM API

Create a new object/module entry. See the documentation

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Create Message with the OneDesk API

Creates a message or comment. See the documentation.

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Download Attachment with the Zoho CRM API

Downloads an attachment file from Zoho CRM, saves it in the temporary file system and exports the file path for use in a future step.

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Overview of Zoho CRM#

The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.

Connect Zoho CRM#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_crm: {
      type: "app",
      app: "zoho_crm",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.zoho_crm.$auth.api_domain}/crm/v2/users?type=CurrentUser`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_crm.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of OneDesk#

The OneDesk API allows for the automation and integration of project management and customer support tasks. Through Pipedream, users can leverage this API to create custom workflows that streamline processes, sync data across platforms, and react to events in real-time. By using OneDesk's capabilities in task and ticket management within Pipedream's serverless platform, users can create powerful automations that enhance productivity and coordination between teams.

Connect OneDesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    onedesk: {
      type: "app",
      app: "onedesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.onedesk.com/rest/public/organization/profileAndPolicy`,
      headers: {
        "OD-Public-API-Key": `${this.onedesk.$auth.api_key}`,
      },
    })
  },
})

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