What do you want to automate
with Zoho Cliq and Freshdesk?
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Popular Ways to Connect Zoho Cliq with Freshdesk#
Popular Zoho Cliq and Freshdesk Triggers#
Emit new event when a new channel message is received. See the documentation
Emit new event when a new direct message is received. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Zoho Cliq and Freshdesk Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Zoho Cliq#
The Zoho Cliq API allows you to automate and integrate your team communication within Zoho Cliq. With this API, you can create bots to send messages, manage channels and users, and streamline notifications to your team about events from other applications or services. Using Pipedream, you can harness these capabilities to create powerful workflows that trigger actions within Zoho Cliq or react to events happening in Cliq to perform tasks in other apps.
Connect Zoho Cliq#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zoho_cliq: {
type: "app",
app: "zoho_cliq",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.zoho_cliq.$auth.base_api_uri}/api/v2/users`,
headers: {
"Authorization": `Zoho-oauthtoken ${this.zoho_cliq.$auth.oauth_access_token}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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