Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a new file is created in a specific folder.
Emit new event when a new folder is created in a specific folder.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Download a file to the /tmp directory. See the documentation
Upload a new file to your WorkDrive account. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Zoho WorkDrive API interacts with Zoho's cloud-based file management system, enabling automated file and folder operations, team management, and content collaboration. With Pipedream, you can harness this API to create workflows that trigger on specific events, manipulate files and folders, and integrate with other services for a seamless productivity boost.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zoho_workdrive: {
type: "app",
app: "zoho_workdrive",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://workdrive.${this.zoho_workdrive.$auth.base_api_uri}/api/v1/users/me`,
headers: {
Authorization: `Bearer ${this.zoho_workdrive.$auth.oauth_access_token}`,
},
})
},
})