Integrate the Zendesk API with the Zoho SalesIQ API

Setup the Zendesk API trigger to run a workflow which integrates with the Zoho SalesIQ API. Pipedream's integration platform allows you to integrate Zendesk and Zoho SalesIQ remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Zoho SalesIQ#

Create Article with Zoho SalesIQ API on New Ticket (Instant) from Zendesk API

Zendesk + Zoho SalesIQ

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Create Article with Zoho SalesIQ API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Zoho SalesIQ

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Create Article with Zoho SalesIQ API on Ticket Closed (Instant) from Zendesk API

Zendesk + Zoho SalesIQ

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Create Article with Zoho SalesIQ API on Ticket Pending (Instant) from Zendesk API

Zendesk + Zoho SalesIQ

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Create Article with Zoho SalesIQ API on Ticket Solved (Instant) from Zendesk API

Zendesk + Zoho SalesIQ

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Popular Zendesk and Zoho SalesIQ Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Conversation Created from the Zoho SalesIQ API

Emit new event when a new conversation is created.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Zendesk and Zoho SalesIQ Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Article with the Zoho SalesIQ API

Create a new article. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Get Visitor Feedback with the Zoho SalesIQ API

Retrieve visitor feedback by conversation ID. See the documentation

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List Feedback with the Zoho SalesIQ API

Retrieve a list of feedback from website visitors. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zoho SalesIQ#

The Zoho SalesIQ API offers a wealth of possibilities for engaging with customers and streamlining sales processes. By leveraging this API in Pipedream, you can craft automated workflows to react to events, manage visitors, and integrate customer interaction data with other services. This could range from triggering actions based on visitor activities to syncing chat transcripts with CRM tools. Pipedream's ability to connect with hundreds of apps allows for creative and powerful automations that can save time and provide valuable insights.

Connect Zoho SalesIQ#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_salesiq: {
      type: "app",
      app: "zoho_salesiq",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zoho_salesiq.$auth.base_api_uri}/api/v2/portals`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_salesiq.$auth.oauth_access_token}`,
      },
    })
  },
})

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