Create Product with WP Maps API on Ticket Updated (Instant) from Zendesk API

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Ticket Updated (Instant) from the Zendesk API

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Create Product with the WP Maps API

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Getting Started#

This integration creates a workflow with a Zendesk trigger and WP Maps action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the Ticket Updated (Instant) trigger
1. Connect your Zendesk account
2. Select a Trigger Category ID
3. Optional- Configure Custom Subdomain
4. Optional- Select one or more Fields
5. Optional- Configure JSON Body
Configure the Create Product action
1. Connect your WP Maps account
2. Configure Title
3. Configure Description
4. Configure Price
5. Optional- Configure Image
6. Optional- Configure URL
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

Ticket Updated (Instant) on Zendesk

Description:Emit new event when a ticket has been updated

Version:0.2.2

Key:zendesk-ticket-updated

View on GitHub

Zendesk Overview#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code#

import common from "../common/ticket.mjs";

export default {
  ...common,
  name: "Ticket Updated (Instant)",
  key: "zendesk-ticket-updated",
  type: "source",
  description: "Emit new event when a ticket has been updated",
  version: "0.2.2",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getWebhookName() {
      return "Ticket Updated Webhook";
    },
    getTriggerTitle() {
      return "Ticket Updated Trigger";
    },
    getTriggerConditions() {
      return {
        all: [
          {
            field: "update_type",
            value: "Change",
          },
        ],
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Zendesk	`app`	`app`	This component uses the Zendesk app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Trigger Category ID	`categoryId`	`string`	Select a value from the drop down menu.
Custom Subdomain	`customSubdomain`	`string`	For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is `examplehelp`
Fields	`fields`	`string[]`	Select a value from the drop down menu.
JSON Body	`jsonBody`	`string`	Custom JSON Body of the incoming payload. Setting `jsonBody` will overwrite the `fields` prop

Trigger Authentication#

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk#

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action#

Create Product on WP Maps

Description:Creates a new product in WP Maps. [See the documentation](https://support.agilelogix.com/hc/en-us/articles/900006795363-API-Access-Points#create-product)

Version:0.0.1

Key:wp_maps-create-product

View on GitHub

WP Maps Overview#

The WP Maps API is a tool that enables you to integrate interactive maps into WordPress sites. You can use it to display custom markers, layers, and various map providers within your WordPress pages. With Pipedream, you can create serverless workflows that leverage the WP Maps API to automate map-related tasks. You could, for example, synchronize map data with external databases, send notifications when a new marker is added, or dynamically update maps based on user interactions or other triggers.

Action Code#

import wpMaps from "../../wp_maps.app.mjs";

export default {
  key: "wp_maps-create-product",
  name: "Create Product",
  description: "Creates a new product in WP Maps. [See the documentation](https://support.agilelogix.com/hc/en-us/articles/900006795363-API-Access-Points#create-product)",
  version: "0.0.1",
  type: "action",
  props: {
    wpMaps,
    title: {
      propDefinition: [
        wpMaps,
        "title",
      ],
    },
    description: {
      propDefinition: [
        wpMaps,
        "description",
      ],
    },
    price: {
      propDefinition: [
        wpMaps,
        "price",
      ],
    },
    image: {
      propDefinition: [
        wpMaps,
        "image",
      ],
    },
    url: {
      propDefinition: [
        wpMaps,
        "url",
      ],
    },
  },
  async run({ $ }) {
    const response = await this.wpMaps.createOrUpdateProduct({
      data: {
        data: [
          {
            title: this.title,
            description: this.description,
            price: this.price,
            image: this.image,
            url: this.url,
          },
        ],
      },
      $,
    });

    if (response.error) {
      throw new Error(response.error);
    }

    $.export("$summary", `Successfully created product with ID ${response.products[0].id}.`);

    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
WP Maps	`wpMaps`	`app`	This component uses the WP Maps app.
Title	`title`	`string`	Title of the product
Description	`description`	`string`	Description of the product
Price	`price`	`string`	Price of the product
Image	`image`	`string`	The URL of the product image
URL	`url`	`string`	The product URL

Action Authentication#

WP Maps uses API keys for authentication. When you connect your WP Maps account, Pipedream securely stores the keys so you can easily authenticate to WP Maps APIs in both code and no-code steps.

To retrieve your Client ID and Access Token,

Navigate to your WP Maps account and sign in
Go to “Super Admin” > “Configuration” > “Access Token”

Create Product with WP Maps API on Ticket Updated (Instant) from Zendesk API

Pipedream makes it easy to connect APIs for WP Maps , Zendesk and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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