Integrate the Zendesk API with the Teamwork Desk API

Setup the Zendesk API trigger to run a workflow which integrates with the Teamwork Desk API. Pipedream's integration platform allows you to integrate Zendesk and Teamwork Desk remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Teamwork Desk#

Create Customer with Teamwork Desk API on New Ticket (Instant) from Zendesk API

Zendesk + Teamwork Desk

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Create Customer with Teamwork Desk API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Teamwork Desk

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Create Customer with Teamwork Desk API on Ticket Closed (Instant) from Zendesk API

Zendesk + Teamwork Desk

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Create Customer with Teamwork Desk API on Ticket Pending (Instant) from Zendesk API

Zendesk + Teamwork Desk

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Create Customer with Teamwork Desk API on Ticket Solved (Instant) from Zendesk API

Zendesk + Teamwork Desk

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Popular Zendesk and Teamwork Desk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Customer Created from the Teamwork Desk API

Emit new event when a new customer is created.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Customer Reply from the Teamwork Desk API

Emit new event when a customer reply.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Zendesk and Teamwork Desk Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Customer with the Teamwork Desk API

Create a new customer See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Ticket with the Teamwork Desk API

Create a new ticket See the documentation

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Reply To Ticket with the Teamwork Desk API

Reply to a specific ticket See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Teamwork Desk#

The Teamwork Desk API provides the means to programmatically access and manipulate customer support ticket data. By integrating it with Pipedream, you can automate ticketing workflows, streamline customer interactions, and connect support data with other business tools. Whether syncing tickets to a CRM, setting up custom alerts, or generating reports, the API's capabilities allow for a variety of automations to enhance support operations.

Connect Teamwork Desk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    teamwork_desk: {
      type: "app",
      app: "teamwork_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.teamwork_desk.$auth.domain}/me.json`,
      headers: {
        Authorization: `Bearer ${this.teamwork_desk.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

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