← Zendesk + OpenSRS integrations

Register Domain with OpenSRS API on New Ticket Added to View (Instant) from Zendesk API

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New Ticket Added to View (Instant) from the Zendesk API
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Register Domain with the OpenSRS API
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Getting Started

This integration creates a workflow with a Zendesk trigger and OpenSRS action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Ticket Added to View (Instant) trigger
    1. Connect your Zendesk account
    2. Select a Trigger Category ID
    3. Optional- Configure Custom Subdomain
    4. Optional- Select one or more Fields
    5. Optional- Configure JSON Body
    6. Select a View ID
  3. Configure the Register Domain action
    1. Connect your OpenSRS account
    2. Configure Domain
    3. Configure Reseller Username
    4. Configure Reseller Password
    5. Configure Owner First Name
    6. Configure Owner Last Name
    7. Configure Owner Email
    8. Optional- Configure Owner Organization Name
    9. Configure Owner Phone
    10. Configure Owner Address 1
    11. Configure Owner City
    12. Configure Owner Country
    13. Configure Owner State
    14. Configure Owner Postal Code
    15. Configure Admin First Name
    16. Configure Admin Last Name
    17. Configure Admin Email
    18. Optional- Configure Admin Organization Name
    19. Configure Admin Phone
    20. Configure Admin Address 1
    21. Configure Admin City
    22. Configure Admin Country
    23. Configure Admin State
    24. Configure Admin Postal Code
    25. Configure Billing First Name
    26. Configure Billing Last Name
    27. Configure Billing Email
    28. Optional- Configure Billing Organization Name
    29. Configure Billing Phone
    30. Configure Billing Address 1
    31. Configure Billing City
    32. Configure Billing Country
    33. Configure Billing State
    34. Configure Billing Postal Code
    35. Configure Tech First Name
    36. Configure Tech Last Name
    37. Configure Tech Email
    38. Optional- Configure Tech Organization Name
    39. Configure Tech Phone
    40. Configure Tech Address 1
    41. Configure Tech City
    42. Configure Tech Country
    43. Configure Tech State
    44. Configure Tech Postal Code
    45. Select a Custom Tech Contact
    46. Optional- Select a Auto Renew
    47. Select a Period
    48. Select a Custom Nameservers
    49. Optional- Configure JSON Output
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a ticket is added to the specified view
Version:0.0.2
Key:zendesk-ticket-added-to-view

Zendesk Overview

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code

import common from "../common/ticket.mjs";

export default {
  ...common,
  key: "zendesk-ticket-added-to-view",
  name: "New Ticket Added to View (Instant)",
  description: "Emit new event when a ticket is added to the specified view",
  version: "0.0.2",
  type: "source",
  dedupe: "unique",
  props: {
    ...common.props,
    viewId: {
      propDefinition: [
        common.props.app,
        "viewId",
      ],
    },
  },
  methods: {
    ...common.methods,
    getWebhookName() {
      return "Ticket Added To View Webhook";
    },
    getTriggerTitle() {
      return "Ticket Added To View Trigger";
    },
    getTriggerConditions() {
      return {
        any: [
          {
            field: "update_type",
            value: "Change",
          },
          {
            field: "update_type",
            value: "Create",
          },
        ],
      };
    },
    async isRelevant(payload) {
      const { tickets } = await this.app.listTicketsInView({
        viewId: this.viewId,
      });
      const foundTicket = tickets.find(({ id }) => id == payload.ticketId);
      return foundTicket;
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
ZendeskappappThis component uses the Zendesk app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
Trigger Category IDcategoryIdstringSelect a value from the drop down menu.
Custom SubdomaincustomSubdomainstring

For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is examplehelp

Fieldsfieldsstring[]Select a value from the drop down menu.
JSON BodyjsonBodystring

Custom JSON Body of the incoming payload. Setting jsonBody will overwrite the fields prop

View IDviewIdstringSelect a value from the drop down menu.

Trigger Authentication

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action

Description:Register a new domain. [See the documentation](https://domains.opensrs.guide/docs/sw_register-domain-or-trust_service-).
Version:0.0.1
Key:opensrs-register-domain

Action Code

import app from "../../opensrs.app.mjs";
import constants from "../../common/constants.mjs";
import utils from "../../common/utils.mjs";

export default {
  key: "opensrs-register-domain",
  name: "Register Domain",
  description: "Register a new domain. [See the documentation](https://domains.opensrs.guide/docs/sw_register-domain-or-trust_service-).",
  version: "0.0.1",
  type: "action",
  props: {
    app,
    domain: {
      propDefinition: [
        app,
        "domain",
      ],
    },
    regUsername: {
      type: "string",
      label: "Reseller Username",
      description: "Usernames must be 3-20 characters in length. You can use any of the following alphanumeric characters: `A-Z`, `a-z`, `0-9`.",
    },
    regPassword: {
      type: "string",
      label: "Reseller Password",
      description: "Passwords must be 10-20 characters in length. You can use any of the following alphanumeric characters and symbols: `A-Z`, `a-z`, `0-9`, `! @$^,.~|=-+_{}#`.",
    },
    ownerFirstName: {
      type: "string",
      label: "Owner First Name",
      description: "The first name of the owner of the domain.",
    },
    ownerLastName: {
      type: "string",
      label: "Owner Last Name",
      description: "The last name of the owner of the domain.",
    },
    ownerEmail: {
      type: "string",
      label: "Owner Email",
      description: "The email of the owner of the domain.",
    },
    ownerOrgName: {
      type: "string",
      label: "Owner Organization Name",
      description: "The organization name of the owner of the domain.",
      optional: true,
    },
    ownerPhone: {
      type: "string",
      label: "Owner Phone",
      description: "The phone number of the owner of the domain.",
    },
    ownerAddress1: {
      type: "string",
      label: "Owner Address 1",
      description: "The first line of the address of the owner of the domain.",
    },
    ownerCity: {
      type: "string",
      label: "Owner City",
      description: "The city of the owner of the domain.",
    },
    ownerCountry: {
      type: "string",
      label: "Owner Country",
      description: "The country of the owner of the domain.",
    },
    ownerState: {
      type: "string",
      label: "Owner State",
      description: "The state of the owner of the domain.",
    },
    ownerPostalCode: {
      type: "string",
      label: "Owner Postal Code",
      description: "The postal code of the owner of the domain.",
    },
    adminFirstName: {
      type: "string",
      label: "Admin First Name",
      description: "The first name of the admin of the domain.",
    },
    adminLastName: {
      type: "string",
      label: "Admin Last Name",
      description: "The last name of the admin of the domain.",
    },
    adminEmail: {
      type: "string",
      label: "Admin Email",
      description: "The email of the admin of the domain.",
    },
    adminOrgName: {
      type: "string",
      label: "Admin Organization Name",
      description: "The organization name of the admin of the domain.",
      optional: true,
    },
    adminPhone: {
      type: "string",
      label: "Admin Phone",
      description: "The phone number of the admin of the domain.",
    },
    adminAddress1: {
      type: "string",
      label: "Admin Address 1",
      description: "The first line of the address of the admin of the domain.",
    },
    adminCity: {
      type: "string",
      label: "Admin City",
      description: "The city of the admin of the domain.",
    },
    adminCountry: {
      type: "string",
      label: "Admin Country",
      description: "The country of the admin of the domain.",
    },
    adminState: {
      type: "string",
      label: "Admin State",
      description: "The state of the admin of the domain.",
    },
    adminPostalCode: {
      type: "string",
      label: "Admin Postal Code",
      description: "The postal code of the admin of the domain.",
    },
    billingFirstName: {
      type: "string",
      label: "Billing First Name",
      description: "The first name of the billing contact of the domain.",
    },
    billingLastName: {
      type: "string",
      label: "Billing Last Name",
      description: "The last name of the billing contact of the domain.",
    },
    billingEmail: {
      type: "string",
      label: "Billing Email",
      description: "The email of the billing contact of the domain.",
    },
    billingOrgName: {
      type: "string",
      label: "Billing Organization Name",
      description: "The organization name of the billing contact of the domain.",
      optional: true,
    },
    billingPhone: {
      type: "string",
      label: "Billing Phone",
      description: "The phone number of the billing contact of the domain.",
    },
    billingAddress1: {
      type: "string",
      label: "Billing Address 1",
      description: "The first line of the address of the billing contact of the domain.",
    },
    billingCity: {
      type: "string",
      label: "Billing City",
      description: "The city of the billing contact of the domain.",
    },
    billingCountry: {
      type: "string",
      label: "Billing Country",
      description: "The country of the billing contact of the domain.",
    },
    billingState: {
      type: "string",
      label: "Billing State",
      description: "The state of the billing contact of the domain.",
    },
    billingPostalCode: {
      type: "string",
      label: "Billing Postal Code",
      description: "The postal code of the billing contact of the domain.",
    },
    techFirstName: {
      type: "string",
      label: "Tech First Name",
      description: "The first name of the tech contact of the domain.",
    },
    techLastName: {
      type: "string",
      label: "Tech Last Name",
      description: "The last name of the tech contact of the domain.",
    },
    techEmail: {
      type: "string",
      label: "Tech Email",
      description: "The email of the tech contact of the domain.",
    },
    techOrgName: {
      type: "string",
      label: "Tech Organization Name",
      description: "The organization name of the tech contact of the domain.",
      optional: true,
    },
    techPhone: {
      type: "string",
      label: "Tech Phone",
      description: "The phone number of the tech contact of the domain.",
    },
    techAddress1: {
      type: "string",
      label: "Tech Address 1",
      description: "The first line of the address of the tech contact of the domain.",
    },
    techCity: {
      type: "string",
      label: "Tech City",
      description: "The city of the tech contact of the domain.",
    },
    techCountry: {
      type: "string",
      label: "Tech Country",
      description: "The country of the tech contact of the domain.",
    },
    techState: {
      type: "string",
      label: "Tech State",
      description: "The state of the tech contact of the domain.",
    },
    techPostalCode: {
      type: "string",
      label: "Tech Postal Code",
      description: "The postal code of the tech contact of the domain.",
    },
    customTechContact: {
      type: "string",
      label: "Custom Tech Contact",
      description: "An indication of whether to use the RSP's tech contact info, or the tech contact info provided n the request.",
      default: "0",
      options: [
        {
          label: "Use reseller's tech contact info.",
          value: "0",
        },
        {
          label: "Use tech contact info provided in request.",
          value: "1",
        },
      ],
    },
    autoRenew: {
      type: "string",
      label: "Auto Renew",
      description: "Whether to automatically renew the domain.",
      optional: true,
      options: [
        {
          label: "Do not auto-renew",
          value: "0",
        },
        {
          label: "Auto-renew",
          value: "1",
        },
      ],
    },
    period: {
      type: "string",
      label: "Period",
      description: "The length of the registration period. Allowed values are `1-10`, depending on the TLD, that is, not all registries allow for a 1-year registration. The default is `2`, which is valid for all TLDs.",
      default: "2",
      options: [
        {
          label: "1 Year",
          value: "1",
        },
        {
          label: "2 Years",
          value: "2",
        },
        {
          label: "3 Years",
          value: "3",
        },
        {
          label: "4 Years",
          value: "4",
        },
        {
          label: "5 Years",
          value: "5",
        },
        {
          label: "6 Years",
          value: "6",
        },
        {
          label: "7 Years",
          value: "7",
        },
        {
          label: "8 Years",
          value: "8",
        },
        {
          label: "9 Years",
          value: "9",
        },
        {
          label: "10 Years",
          value: "10",
        },
      ],
    },
    customNameservers: {
      type: "string",
      label: "Custom Nameservers",
      description: "Custom nameservers for the domain.",
      reloadProps: true,
      options: [
        {
          label: "Use reseller's default nameservers",
          value: "0",
        },
        {
          label: "Use nameservers provided in request",
          value: "1",
        },
      ],
    },
    jsonOutput: {
      type: "boolean",
      label: "JSON Output",
      description: "Whether to output the response in JSON format.",
      optional: true,
      default: true,
    },
  },
  additionalProps() {
    const { customNameservers } = this;
    if (customNameservers === "1") {
      return {
        nameserverList: {
          type: "string[]",
          label: "Nameserver List",
          description: "List of nameservers for the domain. Eg. `ns1.opensrs.net`, `ns2.opensrs.net`.",
        },
      };
    }
    return {};
  },
  methods: {
    getJsonBody() {
      const {
        domain,
        regUsername,
        regPassword,
        ownerFirstName,
        ownerLastName,
        ownerEmail,
        ownerOrgName,
        ownerPhone,
        ownerAddress1,
        ownerCity,
        ownerCountry,
        ownerState,
        ownerPostalCode,
        adminFirstName,
        adminLastName,
        adminEmail,
        adminOrgName,
        adminPhone,
        adminAddress1,
        adminCity,
        adminCountry,
        adminState,
        adminPostalCode,
        billingFirstName,
        billingLastName,
        billingEmail,
        billingOrgName,
        billingPhone,
        billingAddress1,
        billingCity,
        billingCountry,
        billingState,
        billingPostalCode,
        techFirstName,
        techLastName,
        techEmail,
        techOrgName,
        techPhone,
        techAddress1,
        techCity,
        techCountry,
        techState,
        techPostalCode,
        customTechContact,
        autoRenew,
        customNameservers,
        nameserverList,
        period,
      } = this;
      return {
        data_block: {
          dt_assoc: {
            item: [
              ...utils.addItem("protocol", constants.PROTOCOL.XCP),
              ...utils.addItem("object", constants.OBJECT_TYPE.DOMAIN),
              ...utils.addItem("action", constants.ACTION_TYPE.SW_REGISTER),
              {
                "@_key": "attributes",
                "dt_assoc": {
                  item: [
                    ...utils.addItem("domain", domain),
                    ...utils.addItem("reg_username", regUsername),
                    ...utils.addItem("reg_password", regPassword),
                    ...utils.addItem("reg_type", constants.REGISTRY_TYPE.NEW),
                    ...utils.addItem("custom_nameservers", customNameservers),
                    ...utils.addItem("period", period),
                    ...utils.addItem("auto_renew", autoRenew),
                    ...utils.addItemList(
                      "nameserver_list",
                      customNameservers === "1"
                        ? nameserverList || []
                        : constants.DEFAULT_NAMESERVER_LIST,
                    ),
                    ...utils.addItem("custom_tech_contact", customTechContact),
                    {
                      "@_key": "contact_set",
                      "dt_assoc": {
                        item: [
                          {
                            "@_key": "owner",
                            "dt_assoc": {
                              item: [
                                ...utils.addItem("first_name", ownerFirstName),
                                ...utils.addItem("last_name", ownerLastName),
                                ...utils.addItem("phone", ownerPhone),
                                ...utils.addItem("email", ownerEmail),
                                ...utils.addItem("address1", ownerAddress1),
                                ...utils.addItem("city", ownerCity),
                                ...utils.addItem("state", ownerState),
                                ...utils.addItem("country", ownerCountry),
                                ...utils.addItem("postal_code", ownerPostalCode),
                                ...utils.addItem("org_name", ownerOrgName),
                              ],
                            },
                          },
                          {
                            "@_key": "admin",
                            "dt_assoc": {
                              item: [
                                ...utils.addItem("first_name", adminFirstName),
                                ...utils.addItem("last_name", adminLastName),
                                ...utils.addItem("phone", adminPhone),
                                ...utils.addItem("email", adminEmail),
                                ...utils.addItem("address1", adminAddress1),
                                ...utils.addItem("city", adminCity),
                                ...utils.addItem("state", adminState),
                                ...utils.addItem("country", adminCountry),
                                ...utils.addItem("postal_code", adminPostalCode),
                                ...utils.addItem("org_name", adminOrgName),
                              ],
                            },
                          },
                          {
                            "@_key": "billing",
                            "dt_assoc": {
                              item: [
                                ...utils.addItem("first_name", billingFirstName),
                                ...utils.addItem("last_name", billingLastName),
                                ...utils.addItem("phone", billingPhone),
                                ...utils.addItem("email", billingEmail),
                                ...utils.addItem("address1", billingAddress1),
                                ...utils.addItem("city", billingCity),
                                ...utils.addItem("state", billingState),
                                ...utils.addItem("country", billingCountry),
                                ...utils.addItem("postal_code", billingPostalCode),
                                ...utils.addItem("org_name", billingOrgName),
                              ],
                            },
                          },
                          {
                            "@_key": "tech",
                            "dt_assoc": {
                              item: [
                                ...utils.addItem("first_name", techFirstName),
                                ...utils.addItem("last_name", techLastName),
                                ...utils.addItem("phone", techPhone),
                                ...utils.addItem("email", techEmail),
                                ...utils.addItem("address1", techAddress1),
                                ...utils.addItem("city", techCity),
                                ...utils.addItem("state", techState),
                                ...utils.addItem("country", techCountry),
                                ...utils.addItem("postal_code", techPostalCode),
                                ...utils.addItem("org_name", techOrgName),
                              ],
                            },
                          },
                        ],
                      },
                    },
                  ],
                },
              },
            ],
          },
        },
      };
    },
    registerDomain(args = {}) {
      return this.app.post(args);
    },
  },
  async run({ $ }) {
    const {
      registerDomain,
      getJsonBody,
      jsonOutput,
    } = this;

    const response = await registerDomain({
      $,
      jsonBody: getJsonBody(),
      jsonOutput,
    });

    $.export("$summary", "Successfully registered domain.");
    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
OpenSRSappappThis component uses the OpenSRS app.
Domaindomainstring

The domain name to register, update, or transfer.

Reseller UsernameregUsernamestring

Usernames must be 3-20 characters in length. You can use any of the following alphanumeric characters: A-Z, a-z, 0-9.

Reseller PasswordregPasswordstring

Passwords must be 10-20 characters in length. You can use any of the following alphanumeric characters and symbols: A-Z, a-z, 0-9, ! @$^,.~|=-+_{}#.

Owner First NameownerFirstNamestring

The first name of the owner of the domain.

Owner Last NameownerLastNamestring

The last name of the owner of the domain.

Owner EmailownerEmailstring

The email of the owner of the domain.

Owner Organization NameownerOrgNamestring

The organization name of the owner of the domain.

Owner PhoneownerPhonestring

The phone number of the owner of the domain.

Owner Address 1ownerAddress1string

The first line of the address of the owner of the domain.

Owner CityownerCitystring

The city of the owner of the domain.

Owner CountryownerCountrystring

The country of the owner of the domain.

Owner StateownerStatestring

The state of the owner of the domain.

Owner Postal CodeownerPostalCodestring

The postal code of the owner of the domain.

Admin First NameadminFirstNamestring

The first name of the admin of the domain.

Admin Last NameadminLastNamestring

The last name of the admin of the domain.

Admin EmailadminEmailstring

The email of the admin of the domain.

Admin Organization NameadminOrgNamestring

The organization name of the admin of the domain.

Admin PhoneadminPhonestring

The phone number of the admin of the domain.

Admin Address 1adminAddress1string

The first line of the address of the admin of the domain.

Admin CityadminCitystring

The city of the admin of the domain.

Admin CountryadminCountrystring

The country of the admin of the domain.

Admin StateadminStatestring

The state of the admin of the domain.

Admin Postal CodeadminPostalCodestring

The postal code of the admin of the domain.

Billing First NamebillingFirstNamestring

The first name of the billing contact of the domain.

Billing Last NamebillingLastNamestring

The last name of the billing contact of the domain.

Billing EmailbillingEmailstring

The email of the billing contact of the domain.

Billing Organization NamebillingOrgNamestring

The organization name of the billing contact of the domain.

Billing PhonebillingPhonestring

The phone number of the billing contact of the domain.

Billing Address 1billingAddress1string

The first line of the address of the billing contact of the domain.

Billing CitybillingCitystring

The city of the billing contact of the domain.

Billing CountrybillingCountrystring

The country of the billing contact of the domain.

Billing StatebillingStatestring

The state of the billing contact of the domain.

Billing Postal CodebillingPostalCodestring

The postal code of the billing contact of the domain.

Tech First NametechFirstNamestring

The first name of the tech contact of the domain.

Tech Last NametechLastNamestring

The last name of the tech contact of the domain.

Tech EmailtechEmailstring

The email of the tech contact of the domain.

Tech Organization NametechOrgNamestring

The organization name of the tech contact of the domain.

Tech PhonetechPhonestring

The phone number of the tech contact of the domain.

Tech Address 1techAddress1string

The first line of the address of the tech contact of the domain.

Tech CitytechCitystring

The city of the tech contact of the domain.

Tech CountrytechCountrystring

The country of the tech contact of the domain.

Tech StatetechStatestring

The state of the tech contact of the domain.

Tech Postal CodetechPostalCodestring

The postal code of the tech contact of the domain.

Custom Tech ContactcustomTechContactstringSelect a value from the drop down menu:{ "label": "Use reseller's tech contact info.", "value": "0" }{ "label": "Use tech contact info provided in request.", "value": "1" }
Auto RenewautoRenewstringSelect a value from the drop down menu:{ "label": "Do not auto-renew", "value": "0" }{ "label": "Auto-renew", "value": "1" }
PeriodperiodstringSelect a value from the drop down menu:{ "label": "1 Year", "value": "1" }{ "label": "2 Years", "value": "2" }{ "label": "3 Years", "value": "3" }{ "label": "4 Years", "value": "4" }{ "label": "5 Years", "value": "5" }{ "label": "6 Years", "value": "6" }{ "label": "7 Years", "value": "7" }{ "label": "8 Years", "value": "8" }{ "label": "9 Years", "value": "9" }{ "label": "10 Years", "value": "10" }
Custom NameserverscustomNameserversstringSelect a value from the drop down menu:{ "label": "Use reseller's default nameservers", "value": "0" }{ "label": "Use nameservers provided in request", "value": "1" }
JSON OutputjsonOutputboolean

Whether to output the response in JSON format.

Action Authentication

OpenSRS uses API keys for authentication. When you connect your OpenSRS account, Pipedream securely stores the keys so you can easily authenticate to OpenSRS APIs in both code and no-code steps.

About OpenSRS

Reseller Platform for Domains, Email, and SSL

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