โ† Zendesk + GoCardless Bank Account Data (formerly Nordigen) integrations

Create Requisition Link with GoCardless Bank Account Data (formerly Nordigen) APIย on New Ticket (Instant) from Zendesk API

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New Ticket (Instant) from the Zendesk API
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Create Requisition Link with the GoCardless Bank Account Data (formerly Nordigen) API
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Getting Started

This integration creates a workflow with a Zendesk trigger and GoCardless Bank Account Data (formerly Nordigen) action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Ticket (Instant) trigger
    1. Connect your Zendesk account
    2. Select a Trigger Category ID
    3. Optional- Configure Custom Subdomain
    4. Optional- Select one or more Fields
    5. Optional- Configure JSON Body
  3. Configure the Create Requisition Link action
    1. Connect your GoCardless Bank Account Data (formerly Nordigen) account
    2. Select a Country
    3. Select a Institution
    4. Configure Validity days
    5. Configure Maximum historical days
    6. Select one or more Access Scope
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a ticket is created
Version:0.2.2
Key:zendesk-new-ticket

Zendesk Overview

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code

import common from "../common/ticket.mjs";

export default {
  ...common,
  name: "New Ticket (Instant)",
  key: "zendesk-new-ticket",
  type: "source",
  description: "Emit new event when a ticket is created",
  version: "0.2.2",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getWebhookName() {
      return "New Ticket Webhook";
    },
    getTriggerTitle() {
      return "New Ticket Trigger";
    },
    getTriggerConditions() {
      return {
        all: [
          {
            field: "update_type",
            value: "Create",
          },
        ],
      };
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
ZendeskappappThis component uses the Zendesk app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
Trigger Category IDcategoryIdstringSelect a value from the drop down menu.
Custom SubdomaincustomSubdomainstring

For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is examplehelp

Fieldsfieldsstring[]Select a value from the drop down menu.
JSON BodyjsonBodystring

Custom JSON Body of the incoming payload. Setting jsonBody will overwrite the fields prop

Trigger Authentication

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action

Description:Create a requisition link and id to be used in other Nordigen actions. [See the docs](https://nordigen.com/en/account_information_documenation/integration/quickstart_guide/)
Version:1.0.0
Key:nordigen-create-requisition-link

GoCardless Bank Account Data (formerly Nordigen) Overview

The GoCardless Bank Account Data API furnishes you with the ability to access enriched banking data, enabling the creation of financial insights and streamlining customer verification processes. By integrating this API with Pipedream, you can automate various tasks involving bank account transactions and customer data analysis. For instance, you might set up workflows to monitor transactions for accounting purposes, verify customer account details for KYC compliance, or aggregate financial data to provide personalized financial advice.

Action Code

import nordigen from "../../nordigen.app.mjs";

export default {
  key: "nordigen-create-requisition-link",
  name: "Create Requisition Link",
  description: "Create a requisition link and id to be used in other Nordigen actions. [See the docs](https://nordigen.com/en/account_information_documenation/integration/quickstart_guide/)",
  version: "1.0.0",
  type: "action",
  props: {
    nordigen,
    countryCode: {
      propDefinition: [
        nordigen,
        "countryCode",
      ],
    },
    institutionId: {
      propDefinition: [
        nordigen,
        "institutionId",
        (({ countryCode }) => ({
          countryCode,
        })),
      ],
    },
    accessValidForDays: {
      propDefinition: [
        nordigen,
        "accessValidForDays",
      ],
    },
    maxHistoricalDays: {
      propDefinition: [
        nordigen,
        "maxHistoricalDays",
      ],
    },
    accessScope: {
      propDefinition: [
        nordigen,
        "accessScope",
      ],
    },
  },
  async run({ $ }) {
    const requisition = await this.nordigen.createRequisitionLink({
      institutionId: this.institutionId,
      maxHistoricalDays: this.maxHistoricalDays,
      accessValidForDays: this.accessValidForDays,
      accessScope: this.accessScope,
    });

    $.export("$summary", `Successfully createed requisition link with ID ${requisition.id}.`);

    return requisition;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
GoCardless Bank Account Data (formerly Nordigen)nordigenappThis component uses the GoCardless Bank Account Data (formerly Nordigen) app.
CountrycountryCodestringSelect a value from the drop down menu:{ "label": "๐Ÿ‡ฆ๐Ÿ‡น Austria", "value": "AT" }{ "label": "๐Ÿ‡ง๐Ÿ‡ช Belgium", "value": "BE" }{ "label": "๐Ÿ‡ง๐Ÿ‡ฌ Bulgaria", "value": "BG" }{ "label": "๐Ÿ‡ญ๐Ÿ‡ท Croatia", "value": "HR" }{ "label": "๐Ÿ‡จ๐Ÿ‡พ Cyprus", "value": "CY" }{ "label": "๐Ÿ‡จ๐Ÿ‡ฟ Czech Republic", "value": "CZ" }{ "label": "๐Ÿ‡ฉ๐Ÿ‡ฐ Denmark", "value": "DK" }{ "label": "๐Ÿ‡ช๐Ÿ‡ช Estonia", "value": "EE" }{ "label": "๐Ÿ‡ซ๐Ÿ‡ฎ Finland", "value": "FI" }{ "label": "๐Ÿ‡ซ๐Ÿ‡ท France", "value": "FR" }{ "label": "๐Ÿ‡ฉ๐Ÿ‡ช Germany", "value": "DE" }{ "label": "๐Ÿ‡ฌ๐Ÿ‡ท Greece", "value": "GR" }{ "label": "๐Ÿ‡ญ๐Ÿ‡บ Hungary", "value": "HU" }{ "label": "๐Ÿ‡ฎ๐Ÿ‡ธ Iceland", "value": "IS" }{ "label": "๐Ÿ‡ฎ๐Ÿ‡ช Ireland", "value": "IE" }{ "label": "๐Ÿ‡ฎ๐Ÿ‡น Italy", "value": "IT" }{ "label": "๐Ÿ‡ฑ๐Ÿ‡ป Latvia", "value": "LV" }{ "label": "๐Ÿ‡ฑ๐Ÿ‡น Lithuania", "value": "LT" }{ "label": "๐Ÿ‡ฑ๐Ÿ‡ฎ Liechtenstein", "value": "LI" }{ "label": "๐Ÿ‡ฑ๐Ÿ‡บ Luxembourg", "value": "LU" }{ "label": "๐Ÿ‡ฒ๐Ÿ‡น Malta", "value": "MT" }{ "label": "๐Ÿ‡ณ๐Ÿ‡ฑ Netherlands", "value": "NL" }{ "label": "๐Ÿ‡ณ๐Ÿ‡ด Norway", "value": "NO" }{ "label": "๐Ÿ‡ต๐Ÿ‡ฑ Poland", "value": "PL" }{ "label": "๐Ÿ‡ต๐Ÿ‡น Portugal", "value": "PT" }{ "label": "๐Ÿ‡ท๐Ÿ‡ด Romania", "value": "RO" }{ "label": "๐Ÿ‡ธ๐Ÿ‡ฐ Slovakia", "value": "SK" }{ "label": "๐Ÿ‡ธ๐Ÿ‡ฎ Slovenia", "value": "SI" }{ "label": "๐Ÿ‡ช๐Ÿ‡ธ Spain", "value": "ES" }{ "label": "๐Ÿ‡ธ๐Ÿ‡ช Sweden", "value": "SE" }{ "label": "๐Ÿ‡ฌ๐Ÿ‡ง United Kingdom", "value": "GB" }
InstitutioninstitutionIdstringSelect a value from the drop down menu.
Validity daysaccessValidForDaysinteger

Number of days the user agreement will be valid.

Maximum historical daysmaxHistoricalDaysinteger

Number of days the user agreement will grant access to when listing transactions.

Access ScopeaccessScopestring[]Select a value from the drop down menu:balancesdetailstransactions

Action Authentication

GoCardless Bank Account Data (formerly Nordigen) uses OAuth authentication. When you connect your GoCardless Bank Account Data (formerly Nordigen) account, Pipedream will open a popup window where you can sign into GoCardless Bank Account Data (formerly Nordigen) and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any GoCardless Bank Account Data (formerly Nordigen) API.

Pipedream requests the following authorization scopes when you connect your account:

About GoCardless Bank Account Data (formerly Nordigen)

The Nordigen product has now been relaunched as GoCardless Bank Account Data.

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