Create Bot with Meetstream AI API on Locale Updated from Zendesk API

Pipedream makes it easy to connect APIs for Meetstream AI, Zendesk and 2,900+ other apps remarkably fast.

Trigger workflow on

Locale Updated from the Zendesk API

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Create Bot with the Meetstream AI API

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Getting Started#

This integration creates a workflow with a Zendesk trigger and Meetstream AI action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the Locale Updated trigger
1. Connect your Zendesk account
2. Configure timer
Configure the Create Bot action
1. Connect your Meetstream AI account
2. Configure Meeting Link
3. Optional- Configure Bot Name
4. Optional- Configure Audio Required
5. Optional- Configure Video Required
6. Optional- Configure Live Audio Websocket URL
7. Optional- Configure Live Transcription Webhook URL
8. Optional- Configure Deepgram API Key
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

Locale Updated on Zendesk

Description:Emit new event when a locale has been updated

Version:0.0.3

Key:zendesk-locale-updated

View on GitHub

Zendesk Overview#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code#

import common from "../common/polling.mjs";

export default {
  ...common,
  key: "zendesk-locale-updated",
  name: "Locale Updated",
  type: "source",
  description: "Emit new event when a locale has been updated",
  version: "0.0.3",
  dedupe: "unique",
  async run() {
    const lastTs = this._getLastTs();
    let maxTs = lastTs;

    const { locales } = await this.zendesk.listLocales();
    for (const locale of locales) {
      const ts = Date.parse(locale.updated_at);
      if (ts > lastTs) {
        this.$emit(locale, {
          id: `${locale.id}-${ts}`,
          summary: locale.name,
          ts,
        });
        maxTs = Math.max(maxTs, ts);
      }
    }
    this._setLastTs(maxTs);
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Zendesk	`zendesk`	`app`	This component uses the Zendesk app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
	`timer`	`$.interface.timer`

Trigger Authentication#

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk#

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action#

Create Bot on Meetstream AI

Description:Creates a new bot instance to join a meeting. [See the documentation](https://vento.so/view/35d0142d-f91f-47f6-8175-d42e1953d6f1?utm_medium=share)

Version:0.0.2

Key:meetstream_ai-create-bot

View on GitHub

Action Code#

import meetstreamAi from "../../meetstream_ai.app.mjs";

export default {
  key: "meetstream_ai-create-bot",
  name: "Create Bot",
  description: "Creates a new bot instance to join a meeting. [See the documentation](https://vento.so/view/35d0142d-f91f-47f6-8175-d42e1953d6f1?utm_medium=share)",
  version: "0.0.2",
  annotations: {
    destructiveHint: false,
    openWorldHint: true,
    readOnlyHint: false,
  },
  type: "action",
  props: {
    meetstreamAi,
    meetingLink: {
      type: "string",
      label: "Meeting Link",
      description: "The link to the meeting where the bot should join",
    },
    botName: {
      type: "string",
      label: "Bot Name",
      description: "The name of the bot",
      optional: true,
    },
    audioRequired: {
      type: "boolean",
      label: "Audio Required",
      description: "Whether audio is required",
      optional: true,
    },
    videoRequired: {
      type: "boolean",
      label: "Video Required",
      description: "Whether video is required",
      optional: true,
    },
    liveAudioRequired: {
      type: "string",
      label: "Live Audio Websocket URL",
      description: "Specify websocket_url for live audio streaming",
      optional: true,
    },
    liveTranscriptionRequired: {
      type: "string",
      label: "Live Transcription Webhook URL",
      description: "Specify webhook_url for live transcription",
      optional: true,
    },
    deepgramApiKey: {
      type: "string",
      label: "Deepgram API Key",
      description: "This key is required if you use a **Google Meet** link and **Live Transcription Webhook URL** is specified",
      optional: true,
    },
  },
  async run({ $ }) {
    const response = await this.meetstreamAi.createBotInstance({
      $,
      data: {
        meeting_link: this.meetingLink,
        bot_name: this.botName,
        audio_required: this.audioRequired,
        video_required: this.videoRequired,
        live_audio_required: {
          websocket_url: this.liveAudioRequired,
        },
        live_transcription_required: {
          deepgram_api_key: this.deepgramApiKey,
          webhook_url: this.liveTranscriptionRequired,
        },
      },
    });

    $.export("$summary", `Successfully created bot instance for meeting link ${this.meetingLink}`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Meetstream AI	`meetstreamAi`	`app`	This component uses the Meetstream AI app.
Meeting Link	`meetingLink`	`string`	The link to the meeting where the bot should join
Bot Name	`botName`	`string`	The name of the bot
Audio Required	`audioRequired`	`boolean`	Whether audio is required
Video Required	`videoRequired`	`boolean`	Whether video is required
Live Audio Websocket URL	`liveAudioRequired`	`string`	Specify websocket_url for live audio streaming
Live Transcription Webhook URL	`liveTranscriptionRequired`	`string`	Specify webhook_url for live transcription
Deepgram API Key	`deepgramApiKey`	`string`	This key is required if you use a Google Meet link and Live Transcription Webhook URL is specified

Create Bot with Meetstream AI API on Locale Updated from Zendesk API

Pipedream makes it easy to connect APIs for Meetstream AI, Zendesk and 2,900+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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