Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Searches for contact information based on user-defined props which may include identifiers such as name, email, or company. Returns the contact data if a match is found within the LeadIQ database. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The LeadIQ API enables seamless integration of LeadIQ’s capabilities into various marketing and sales workflows, automating the lead capture and enrichment processes. By harnessing this API on Pipedream, you can automate the extraction of lead data, sync it with CRM systems, and trigger personalized outreach campaigns, all within a serverless environment. This reduces manual tasks, enhances lead quality, and accelerates the sales pipeline.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
leadiq: {
type: "app",
app: "leadiq",
}
},
async run({steps, $}) {
const data = {
"query": `query Usage {
usage {
planUsage {
name
usageType
creditType
units
cap
billingType
}
}
}`,
}
return await axios($, {
method: "post",
url: `https://api.leadiq.com/graphql`,
auth: {
username: `${this.leadiq.$auth.api_key}`,
password: ``,
},
data,
})
},
})