Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Gets number of form submissions received this month. Also, get number of SSL form submissions, payment form submissions and upload space used by user See the docs here
Gets a list of all submissions for all forms on the account See the docs here
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Jotform’s API is a powerhouse for automating form and survey data management. With Pipedream, harness this API to trigger workflows from new form submissions, manipulate and analyze your form data, and sync it across various platforms. Think streamlined data entry to CRMs, instant notifications for new leads or feedback, and timely data backups to cloud storage.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
jotform: {
type: "app",
app: "jotform",
}
},
methods: {
_getBaseUrl() {
let baseUrl = `https://${this.jotform.$auth.region}.jotform.com/`;
const standardSubdomains = [
"api",
"eu-api",
"hipaa-api",
];
if (!standardSubdomains.includes(this.jotform.$auth.region)) {
baseUrl += "API/";
}
return baseUrl;
},
},
async run({steps, $}) {
const baseUrl = this._getBaseUrl();
return await axios($, {
url: `${baseUrl}user`,
params: {
apiKey: `${this.jotform.$auth.api_key}`,
},
})
},
})