Integrate the Zendesk API with the ChatFly API

Setup the Zendesk API trigger to run a workflow which integrates with the ChatFly API. Pipedream's integration platform allows you to integrate Zendesk and ChatFly remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with ChatFly#

Send Message with ChatFly API on New Ticket (Instant) from Zendesk API

Zendesk + ChatFly

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Send Message with ChatFly API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + ChatFly

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Send Message with ChatFly API on Ticket Closed (Instant) from Zendesk API

Zendesk + ChatFly

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Send Message with ChatFly API on Ticket Pending (Instant) from Zendesk API

Zendesk + ChatFly

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Send Message with ChatFly API on Ticket Solved (Instant) from Zendesk API

Zendesk + ChatFly

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Popular Zendesk and ChatFly Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and ChatFly Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Send Message with the ChatFly API

Dispatches a text message to a specified group or individual in Chatfly.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of ChatFly#

The ChatFly API allows developers to integrate chat functionalities into their applications, making it easier to build custom chat solutions or enhance existing communication systems. On Pipedream, leveraging the ChatFly API can automate interactions, analyze chat data, or sync with other services to create a more dynamic user experience.

Connect ChatFly#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    chatfly: {
      type: "app",
      app: "chatfly",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://backend.chatfly.co/api/bot`,
      headers: {
        "CHATFLY-API-KEY": `${this.chatfly.$auth.api_key}`,
      },
    })
  },
})

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