ChatFly assists businesses in creating, testing, launching, and managing. AI Chatbots for various use cases or channels - at scale.
Go to siteThe ChatFly API allows developers to integrate chat functionalities into their applications, making it easier to build custom chat solutions or enhance existing communication systems. On Pipedream, leveraging the ChatFly API can automate interactions, analyze chat data, or sync with other services to create a more dynamic user experience.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
chatfly: {
type: "app",
app: "chatfly",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://backend.chatfly.co/api/bot`,
headers: {
"CHATFLY-API-KEY": `${this.chatfly.$auth.api_key}`,
},
})
},
})
Customer Support Automation: Automatically create and manage customer support tickets from chat messages using the ChatFly API on Pipedream. Connect ChatFly with a ticketing system like Zendesk, where each chat message tagged as a support request triggers the creation of a new ticket, streamlining customer support workflows.
Chat Analytics Pipeline: Analyze chat data by connecting ChatFly to Google Sheets or BigQuery on Pipedream. Every chat message can trigger a workflow that processes and logs data into Google Sheets for real-time analysis or into BigQuery for more complex data analysis, helping in understanding user interactions and improving service delivery.
Real-Time Notifications System: Enhance communication by setting up real-time alerts using the ChatFly API on Pipedream. Connect ChatFly with Slack to send customized alerts to specific channels or users whenever key phrases or words are detected in a chat, enabling immediate response to important messages.
Dispatches a text message to a specified group or individual in Chatfly.
ChatFly uses API keys for authentication. When you connect your ChatFly account, Pipedream securely stores the keys so you can easily authenticate to ChatFly APIs in both code and no-code steps.