with Yanado and Freshdesk?
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Yanado turns your Gmail into a powerful collaboration tool, allowing you to manage tasks and projects directly within your inbox. With the Yanado API, you can automate task creation, project management, task updates, and notifications, syncing your email activities with project workflows. Pipedream's platform empowers you to integrate Yanado with a myriad of other apps, enabling seamless automation of complex workflows that bridge your email communications with task management, CRM updates, calendar scheduling, and more.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
yanado: {
type: "app",
app: "yanado",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.yanado.com/public-api/users`,
headers: {
"X-API-Key": `${this.yanado.$auth.api_key}`,
},
})
},
})
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})