with Wufoo and Freshdesk?
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
The Wufoo API allows you to interact with the Wufoo platform, where you can create custom online forms for data collection and surveys. With this API on Pipedream, you can automate form submissions, retrieve form data, and integrate with other services to streamline workflows. Use cases include synchronizing form entries to a database, triggering email notifications upon form submission, and analyzing survey responses for insights.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
wufoo: {
type: "app",
app: "wufoo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.wufoo.$auth.subdomain}.wufoo.com/api/v3/forms.json`,
auth: {
username: `${this.wufoo.$auth.api_key}`,
password: `footastic`,
},
})
},
})
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})