← WooCommerce + Plain integrations

Create Thread with Plain API on New Product Event (Instant) from WooCommerce API

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New Product Event (Instant) from the WooCommerce API
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Create Thread with the Plain API
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Getting Started

This integration creates a workflow with a WooCommerce trigger and Plain action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Product Event (Instant) trigger
    1. Connect your WooCommerce account
    2. Select one or more Event topics
  3. Configure the Create Thread action
    1. Connect your Plain account
    2. Select a Customer ID
    3. Configure Title
    4. Configure Text
    5. Optional- Select one or more Label Type IDs
    6. Optional- Select a Assignee ID
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event each time the specified product event(s) occur
Version:0.0.3
Key:woocommerce-new-product-event

WooCommerce Overview

WooCommerce is a customizable, open-source eCommerce platform built on WordPress. With the WooCommerce API, you can tap into the heart of your eCommerce store to read, create, update, and delete products, orders, and customers. On Pipedream, you can harness this API to automate routine tasks, sync data across platforms, and enhance customer experiences. By connecting WooCommerce to a wide array of apps and services, you can streamline operations, trigger personalized marketing, and analyze your sales data with greater ease.

Trigger Code

import common from "../common/base.mjs";

export default {
  ...common,
  key: "woocommerce-new-product-event",
  name: "New Product Event (Instant)",
  description: "Emit new event each time the specified product event(s) occur",
  version: "0.0.3",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    async getSampleEvents({ perPage }) {
      return this.woocommerce.listProducts({
        per_page: perPage,
        orderby: "date",
      });
    },
    getTopic(topicType) {
      return `product.${topicType}`;
    },
    generateMeta(eventType, {
      id, name, date_modified: dateModified,
    }) {
      const ts = Date.parse(dateModified);
      return {
        id: `${id}${ts}`,
        summary: `Product "${name || id}" ${eventType}`,
        ts,
      };
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
WooCommercewoocommerceappThis component uses the WooCommerce app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
Event topicstopicsstring[]Select a value from the drop down menu:createdupdateddeleted

Trigger Authentication

WooCommerce uses API keys for authentication. When you connect your WooCommerce account, Pipedream securely stores the keys so you can easily authenticate to WooCommerce APIs in both code and no-code steps.

Find your API key at WooCommerce > Settings > Advanced > REST API. See the WooCommerce docs for more info. Enter the Key and Secret below.

About WooCommerce

WooCommerce is the open-source ecommerce platform for WordPress.

Action

Description:Creates a new thread with a given customer. [See the documentation](https://www.plain.com/docs/api-reference/graphql/threads/create)
Version:0.0.1
Key:plain-create-thread

Plain Overview

The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.

Action Code

import plain from "../../plain.app.mjs";
import mutations from "../../common/mutations.mjs";

export default {
  key: "plain-create-thread",
  name: "Create Thread",
  description: "Creates a new thread with a given customer. [See the documentation](https://www.plain.com/docs/api-reference/graphql/threads/create)",
  version: "0.0.1",
  type: "action",
  props: {
    plain,
    customerId: {
      propDefinition: [
        plain,
        "customerId",
      ],
    },
    title: {
      type: "string",
      label: "Title",
      description: "Title of the thread",
    },
    text: {
      type: "string",
      label: "Text",
      description: "Text message to start the thread",
    },
    labelTypeIds: {
      propDefinition: [
        plain,
        "labelTypeIds",
      ],
    },
    assigneeId: {
      propDefinition: [
        plain,
        "userId",
      ],
      label: "Assignee ID",
    },
  },
  async run({ $ }) {
    const variables = {
      input: {
        title: this.title,
        customerIdentifier: {
          customerId: this.customerId,
        },
        components: [
          {
            componentText: {
              text: this.text,
            },
          },
        ],
        labelTypeIds: this.labelTypeIds,
        assignedTo: this.assigneeId
          ? {
            userId: this.assigneeId,
          }
          : undefined,
      },
    };
    const { data } = await this.plain.post({
      $,
      data: {
        query: mutations.createThread,
        variables,
      },
    });

    $.export("$summary", `Successfully created thread with ID ${data.createThread.thread.id}`);

    return data;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
PlainplainappThis component uses the Plain app.
Customer IDcustomerIdstringSelect a value from the drop down menu.
Titletitlestring

Title of the thread

Texttextstring

Text message to start the thread

Label Type IDslabelTypeIdsstring[]Select a value from the drop down menu.
Assignee IDassigneeIdstringSelect a value from the drop down menu.

Action Authentication

Plain uses API keys for authentication. When you connect your Plain account, Pipedream securely stores the keys so you can easily authenticate to Plain APIs in both code and no-code steps.

To get an API key, follow the following instructions: https://www.plain.com/docs/api-reference/graphql/authentication

About Plain

Customer support for modern tools. Fast, flexible and extendable.

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